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City Express by Marriott Aeropuerto Ciudad De México

3 1/2 star rated hotel
8.6/10 Excellent
(1186 verified Hotels.com guest reviews)
See real reviews (58)

generated by AI based on family reviews

Overview

The City Express by Marriott Aeropuerto Ciudad De México offers a convenient location close to Mexico City Airport, with many guests praising its proximity and the complimentary shuttle service. The hotel is described as clean and modern, with generally positive feedback on the staff's helpfulness. While the breakfast is mentioned as a positive by some, others describe it as basic and sometimes lacking. Some negative comments mention issues with the shuttle service's reliability and occasional problems with room cleanliness and amenities, such as internet access and the provision of toiletries. The surrounding area is noted by some as being somewhat unsafe or lacking in appealing amenities.

Guest highlights

Complimentary airport shuttle
Helpful staff

About the hotel

A fitness center, a 24-hour business center, and a business center are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a meeting room, dry cleaning, and laundry facilities.

Nearby attractions

Near a metro station, City Express by Marriott Aeropuerto Ciudad De México is in Venustiano Carranza, a neighborhood in Mexico City with good airport proximity. Notable landmarks in the area include Paseo de la Reforma and Palacio de Bellas Artes. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or Foro Sol. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Parking

Airport shuttle on request
Free 24-hour roundtrip airport shuttle
Free area shuttle up to 3 kilometers
Free covered self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free in-room WiFi has a 4-device limit
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
WiFi in public areas is free with a 4-device limit

Food and drink

Coffee/tea in common area(s)
Free full breakfast available 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Room service available

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible airport shuttle
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Things to do

Fitness center

Conveniences

Elevator
Front-desk safe
Vending machine

More

Annual offsets purchased for at least 10% of carbon footprint
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for City Express by Marriott Aeropuerto Ciudad De México
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

58 reviews

Review data

5 star reviews

50%

4 star reviews

22%

3 star reviews

9%

2 star reviews

5%

1 star reviews

14%

We have selected a sample of reviews which reflect what travellers have said about City Express by Marriott Aeropuerto Ciudad De México

Showing 1 - 10 of 58 reviews

Latest reviews (58)

B

Brendon

9 Sept 2024 - 10 Sept 2024
reviewed on hcom

5 out of 5 stars

Very convenient spot close to the airport. Quick check in process. Room was clean. I will stay again
C

Carolina

12 Jul 2024 - 17 Jul 2024
reviewed on expedia

5 out of 5 stars

Love this hotel. Everything looks new and beautiful. It was clean, quiet, people friendly, polite, always available and very helpful. I just missed having a little fridge and microwave. Maybe they should build a pool it would be a plus to this hotel. Loved the Big Screen downstairs was wonderful to watch soccer Copa America there. Breakfast was excellent and have more options than other hotels. I like that they have food service 24 hours; cause sometimes when you watch soccer it ends late and it’s nice to be able to eat there. Food was delicious. Half a block is a supermarket and a restaurant, also a 7 eleven. It was a peaceful area. Airport shuttle is excellent. I like the laundry service wish other hotels have it this way. Definitely recommend this hotel.
A

Antonio

8 Jul 2024 - 9 Jul 2024
reviewed on expedia

5 out of 5 stars

Close to airport
A

Ashwin

3 Jul 2024 - 7 Jul 2024
reviewed on orbitz

4 out of 5 stars

The hotel is near the airport and very accessible to the metro station. There is a mall nearby with a couple of dining options (Starbucks, dominos and Toks). They have a decent breakfast in the morning and facility is clean. What we didn't like was that the soap, shampoo and towels were removed and not replaced everyday. This was annoying as we had to request it every evening. They did bring it within a couple of minutes. Finally, on the day of departure, they didn't have the shuttle to the airport at 9am. Shuttle is supposed to be 24-hours, top of every hour. This didn't help us. Thankfully, Uber is available plenty and very quick (within a few mins). These are the reasons why they get 4-stars only
M

Maria

7 Jul 2024 - 8 Jul 2024
reviewed on orbitz

1 out of 5 stars

After a long trip - I had to wait over an hour for shuttle and called the hotel three times. Then room service wouldn’t answer. Made my travel much more exhausting and inconvenient.
C

Casildo

28 Jun 2024 - 29 Jun 2024
reviewed on hcom

5 out of 5 stars

Excellent stay. Clean and great staff and great location next to the airport .
L

Luis Agustin

16 Jun 2024 - 17 Jun 2024
reviewed on expedia

5 out of 5 stars

Good for a night close to the airport
T

Timothy

29 May 2024 - 30 May 2024
reviewed on hcom

5 out of 5 stars

Great stay. The place is very clean, comfortable and safe. The staff was great and very helpful. Good location right next to the airport with a shuttle to the hotel. I had a very good nights rest and breakfast the next morning was fresh and delicious. Overall, great stay and I would stay there again.
N

Naomi

14 Apr 2024 - 15 Apr 2024
reviewed on expedia

5 out of 5 stars

Great place to stay to be near the airport. Professional and clean if a bit soul-less
L

Laura

19 May 2024 - 20 May 2024
reviewed on expedia

5 out of 5 stars

Very convenient, really close to the airport, excellent attention from all personnel. Abundant, varied breakfast buffet available. Not much available within walking distance, but neighborhood is safe enough.
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