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We Hotel Aeropuerto

3 1/2 star rated hotel
8.4/10 Very Good
(1564 verified Hotels.com guest reviews)
See real reviews (131)

generated by AI based on family reviews

Overview

The We Hotel Aeropuerto is praised for its convenient location near Mexico City Airport, with many guests highlighting its proximity and the reliable 24-hour airport shuttle service. Clean, comfortable rooms and friendly staff are also frequently mentioned. While the on-site restaurant receives positive feedback for its food, some guests note that the surrounding area might not be ideal for walking around. A few negative comments mention issues with the airport shuttle's punctuality and inconsistent Wi-Fi.

Guest highlights

24 hour airport shuttle
Clean and comfortable rooms
Friendly staff
Good onsite restaurant

About the hotel

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a conference center, a business center, and conference space.

Nearby attractions

In the entertainment district, We Hotel Aeropuerto is in Venustiano Carranza, a neighborhood in Mexico City with good airport proximity. Notable landmarks in the area include Zócalo and Metropolitan Cathedral, and travelers wishing to experience a bit of culture can try Palacio de Bellas Artes. Looking to enjoy an event or a game? See what's going on at Sports Palace Dome or Alfredo Harp Helú Stadium. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Parking

Area shuttle (surcharge) up to 100 meters
Free 24-hour roundtrip airport shuttle
Height restrictions apply for onsite parking
Limited onsite parking
Shopping center shuttle (surcharge)

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Full breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 250 for adults and MXN 150 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center

Conveniences

Banquet hall
Elevator
Reception hall

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for We Hotel Aeropuerto
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

131 reviews

Review data

5 star reviews

51%

4 star reviews

27%

3 star reviews

12%

2 star reviews

5%

1 star reviews

5%

We have selected a sample of reviews which reflect what travellers have said about We Hotel Aeropuerto

Showing 1 - 10 of 131 reviews

Latest reviews (131)

A

Amy

5 Aug 2024 - 6 Aug 2024
reviewed on hcom

5 out of 5 stars

We were there just for the night and it was perfect (the mattress was a little on the hard side, but not a big deal). Clean, hot shower, good water pressure, A/C that worked well, comfortable. And the airport shuttle runs on time!
K

Kenneth

31 Jul 2024 - 1 Aug 2024
reviewed on expedia

4 out of 5 stars

Not a bad place at all. Friendly staff. And they have a shuttle. Be advised that if they pick you up at terminal 2 you have to go down stairs. Also you must call for shuttle. It takes awhile.
E

ELIA

27 Jul 2024 - 28 Jul 2024
reviewed on orbitz

5 out of 5 stars

Staff was friendly, shuttle service 24 hr, early check in, good food at the restaurant.
K

Kimball

23 Jul 2024 - 24 Jul 2024
reviewed on orbitz

5 out of 5 stars

We were down for the airport shuttle in good time but the guy kept waving peoples that had come later on and telling us to wait. Don’t trust you’ll get a shuttle in time
J

Joseph

9 Jul 2024 - 10 Jul 2024
reviewed on expedia

5 out of 5 stars

Good family friendly hotel. Easy close ride from the airport. Good food in the restaurant. Area seems a bit seedy for walking about.
F

Francesco

8 Jul 2024 - 9 Jul 2024
reviewed on hcom

5 out of 5 stars

I spent one night before flying back to Europe. I will definitely book here for my next trips to charlotte.
A

Alexandra

9 Jul 2024 - 10 Jul 2024
reviewed on expedia

5 out of 5 stars

Was a nice place to stay for a quick turnover if flying out. Has shuttle service as well
J

Jemal

8 Jul 2024 - 9 Jul 2024
reviewed on expedia

5 out of 5 stars

Great customer service and closer to the airport! Overall great!
I

Ivan

6 Jul 2024 - 7 Jul 2024
reviewed on expedia

4 out of 5 stars

Nice place for a layover
H

Henry W

2 Jul 2024 - 3 Jul 2024
reviewed on hcom

5 out of 5 stars

My stay in the hotel was very brief as I moved there from the city center to be able to catch my early morning flight. The hotel is clean and modern. The service was prompt. I didn't use the free shuttle bus that the hotel offers when getting there because it is within literally 5 minutes of walking from the Terminal Aerea subway station (line 5). You don't have to pre-book the shuttle to the airport. I showed up just before 4AM and the shuttle was there within 10 minutes.
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