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- NH Collection Mexico City Airport T2
NH Collection Mexico City Airport T2
4 star rated hotel
8.2/10 Very Good
(2680 verified Hotels.com guest reviews)
See real reviews (144)
generated by AI based on family reviews
Overview
The NH Collection Mexico City Airport T2 is praised for its incredibly convenient location within Terminal 2 of Mexico City Airport, making it ideal for travellers with early flights or short layovers. Guests consistently highlight the spacious and comfortable rooms, the high quality of the restaurant and bar, and the delicious breakfast buffet. Many reviewers note the friendly and welcoming staff. However, some negative experiences have been reported, including issues with room availability, particularly regarding early check-in requests and the occasional occurrence of double bookings. A few guests also mentioned some inconsistencies in service and the need for better communication regarding extra fees and services. Additionally, noise from external sources (such as a nearby sports field) has been reported in some cases.
Guest highlights
Convenient location inside Terminal 2
Spacious and comfortable rooms
Excellent restaurant and breakfast buffet
Friendly and welcoming staff
About the hotel
Nearby attractions
Near a metro station, NH Collection Mexico City Airport T2 is in Venustiano Carranza, a neighborhood in Mexico City with great airport proximity. Notable landmarks in the area include Palacio de Bellas Artes and Paseo de la Reforma. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or Foro Sol.
Popular amenities
Parking
Airport shuttle on request
Free 24-hour roundtrip airport shuttle
Self parking on site (MXN 195 per day)
Wifi
Available in all rooms: Free internet access
Available in some public areas: Free WiFi
Food and drink
1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee daily 5 AM–noon: MXN 297-396 per person
Free daily reception
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services
Accessibility
Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible path of travel
Things to do
24-hour fitness center
Outdoor
Garden
Terrace
Conveniences
ATM/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Water dispenser
More
100% renewable energy
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture & ecosystem education
Locally-owned & organized tours & activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soda bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Vegan dining options
Vegetarian dining options
Water dispenser
Reviews that mention...
Hotel Reviews
for NH Collection Mexico City Airport T2
4 out of 5 stars
144 reviews
Review data
5 star reviews
- 53%
4 star reviews
- 26%
3 star reviews
- 12%
2 star reviews
- 3%
1 star reviews
- 6%
We have selected a sample of reviews which reflect what travellers have said about NH Collection Mexico City Airport T2
Showing 1 - 10 of 144 reviews
Latest reviews (144)
R
Roberto
27 Sept 2024 - 28 Sept 2024
reviewed on hcom
5 out of 5 stars
One night stay following a flight landing around midnight. Room was spacious, clean and comfortable. The restaurant is good (had dinner and the buffet breakfast).
Front desk staffing in the morning was a bit sparse. At check in there were more associates but there were also lots of guests checking in.
M
Mario
2 Sept 2024 - 3 Sept 2024
reviewed on hcom
5 out of 5 stars
Last minute booking but everything went well. Very convenient to fly out next morning. I will definitely stay again.
J
Jose Ignacio
25 Jul 2024 - 26 Jul 2024
reviewed on expedia
5 out of 5 stars
Convenient as it is within airport facilities
J
Juan
16 Jul 2024 - 17 Jul 2024
reviewed on expedia
5 out of 5 stars
Great location right in terminal 2
L
Laura Paola
22 Jul 2024 - 23 Jul 2024
reviewed on expedia
5 out of 5 stars
Excellent hotel in the airport.
J
Joel
7 Jul 2024 - 9 Jul 2024
reviewed on expedia
5 out of 5 stars
I was really surprised by this hotel. I've stayed at other airport hotels, but this one is truly above all others. The hotel has a great restaurant and bar better augmented by the airport shops and restaurants -- just an elevator ride below. I recommend the breakfast buffet at the hotel. Definitely worth it. They have local and indigenous ingredients that you can add to your omelette. The staff is very friendly.
A
Adolfo
5 Jul 2024 - 6 Jul 2024
reviewed on expedia
5 out of 5 stars
The hotel is convenient as it’s collocated with the airport. One hiccups of the stay was that we were given a room that was already occupied by other guests creating an awkward situation. Overall it was good.
j
james
17 Jun 2024 - 18 Jun 2024
reviewed on expedia
5 out of 5 stars
This is a good choice for people flying out on a domestic flight the next morning.
The hotel was clean, and a decent resturant, just what you would expect from a airport terminal hotel.
M
Mark
19 Jun 2024 - 20 Jun 2024
reviewed on orbitz
5 out of 5 stars
Great Hotel...best idea for quick layover...basically hotel is connected to airport check-in area.
A
Alberta
10 Jun 2024 - 11 Jun 2024
reviewed on expedia
4 out of 5 stars
Great place for connecting flights with night overstays.
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