Novotel Tainui Hamilton

Not clear there is parking to rear of property so valet parking is suggested. Staff didn’t seem to remember patrons

I traveled all day to check in and be told there was no available valet parking. I had to self park in an unfamiliar area. To add insult to injury, the cost of the overnight parking was the same as the unavailable valet parking. Amenities are what make a hotel upscale.

Staff were so helpful as we had a family member hospitalised so late check in. Offered safe parking right outside as all regular parking was full. Service was above and beyond. Thank you

The hotel is very nice, the only complaint would be the parking facilities, we had been at Meatstock working all day and came back and there was no parking available. We had to find one and walk back to the hotel. Secondly we came back and our room hadn’t been serviced so we had to make our beds and on Sunday morning I had to go and find coffee cos there was none in our room. For the costing we found that unacceptable

Great location. Cosy lobby bar. The buffet breakfast was more than adequate. The only negative is that the complementary guest parking at the rear of the hotel was very limited.

Great facilities and great buffet breakfast. Parking : strongly encouraged valet parking albeit expensive. When I checked in I was told that valet isn’t available and I will have to park on my own. But the valet himself said parking is available. No complaints but was a bit confusing Food in the room: there were cookies, water and other beverages in the room, available for a cost. We ended up eating a cookie, only to check later that best before date had long passed. There was expired food in the mini bar Breakfast: overall great. However if you arrive in the second half of the breakfast time, you may not get the vegan muffins, cut fruits. So be early to the breakfast Surrounding area: 2 out of the 3 nights I was there, there were loud noises in front of the hotel. First night, presumably drunk people stopping cars on the street, playing loud music on jukebox and in the car, doing rounds in front of the hotel. Second night, some kind of bike racing and people cheering. Bikes were doing multiple rounds in front of the hotel. Was hard to sleep on both the nights. Facilities: great facilities

Parking is limited even though you want to pay for the valet parking, and the breakfast buffet wasn’t tasty at its value. Overall, it’s in a great convenient location, and views of Waikato river is peaceful and tranquil for a stay. Highly recommended.

This was our third time that we've stayed here and each time has been equally as good as the last. Unfortunately the parking is limited but all and all a great place to stay.

Overall the stay was good, the staff were all friendly and helpful. The young bar staff were great! It's the small things that make a big difference. The first night the cocktails had no garnishes, the following night they did - presentation was so much better and felt more like a cocktail. The car parking or lack there of was VERY poor. We didn't book valet before arrival and tried whilst we were there, there wasn't any available. Whilst we were offered free hotel parking it was dog eat dog to actually get a park. Failing both of those options there was street parking or a car park approx 5 minutes walk (not ideal when its raining or you have bags to carry)

It was a great stay, but they sting you really badly for parking - valet only at $32 per night - that wasn't obvious when I booked.