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The Rees Hotel and Luxury Apartments

5 star rated hotel
9.4/10 Exceptional
(1003 verified Hotels.com guest reviews)
See real reviews (18)

generated by AI based on family reviews

Overview

The Rees Hotel and Luxury Apartments is praised for its stunning lake views, comfortable and well-appointed rooms, and exceptional customer service. Guests consistently highlight the top-notch facilities and the convenient shuttle service to and from Queenstown's city centre, which is especially appreciated given the hotel's location slightly outside the main area. While the shuttle is a major plus, some guests note that the hotel is not close to the city centre, and the bathroom sink design is not optimal. Noise transfer between rooms has also been mentioned by some guests.

Guest highlights

Stunning lake views from rooms and public areas
Convenient and complimentary shuttle service to Queenstown
Exceptional customer service
Well-appointed, clean and comfortable rooms

About the hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free manager's reception. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.

Nearby attractions

Located in Queenstown, The Rees Hotel and Luxury Apartments is near the airport and on the waterfront. The area's natural beauty can be seen at Lake Wakatipu and Queenstown Beach, while Queenstown Arts Centre and Toi o Tahuna are cultural highlights. Traveling with kids? Consider Queenstown Gardens and Queenstown Ice Arena. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snow tubing and snowmobiling.

Popular amenities

Parking

Electric car charging station on site
Free RV/bus/truck parking on site
Free area shuttle up to 3 kilometers
Free covered self parking on site
Height restrictions apply for onsite parking
Roundtrip airport shuttle (surcharge)
Ski shuttle nearby
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Coffee/tea in common area(s)
Free daily reception
Full breakfast available for a fee daily 7:00 AM–10:30 AM: NZD 35 per person

Spa

Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Ski storage
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

24-hour fitness center
Bicycle rentals
Private winery tours
Public winery tours
Spa services
Winery release events

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Library
Vending machine

More

Books
Fireplace in lobby
Games
Romance packages available
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for The Rees Hotel and Luxury Apartments
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

18 reviews

Review data

5 star reviews

83%

4 star reviews

6%

3 star reviews

11%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about The Rees Hotel and Luxury Apartments

Showing 1 - 10 of 18 reviews

Latest reviews (18)

L

Leighton C

27 Apr 2024 - 29 Apr 2024
reviewed on hcom

5 out of 5 stars

Excellent, loved the shuttle service. Loved the friendly staff.
C

Charlotte

5 Mar 2024 - 10 Mar 2024
reviewed on expedia

5 out of 5 stars

The staff, facility, and room were top notch. The shuttle to and from the hotel to city center was a BIG bonus. Our only quibbles were the bathroom was cold and we would have liked a smaller sink with more counter top.
T

Tamara

5 Mar 2024 - 8 Mar 2024
reviewed on expedia

4 out of 5 stars

This is a beautiful property with ex Ellen’s customer service. They provided all of the details upon checkin and even walked us to our room to give more details. There was a shuttle that would take people into town. This is a very nice service and it would have been cumbersome without it since this isn’t close to the main district. If you are with a group or will be coming in and out on a frequent schedule and don’t want to wait for the hourly shuttle, you may consider staying closer downtown. The lounge is beautiful with a wonderful view. The restaurant has a nice view as well. The only thing we didn’t like is the lack of counter space in the bathroom. There is a huge sink, which is lovely, but a baby bath basin isn’t necessary. Otherwise we loved it!
R

Roger

4 Feb 2024 - 9 Feb 2024
reviewed on expedia

3 out of 5 stars

This hotel is under a flight path !! Horrible. We were not made aware of this. My advice is to never use this hotel,,, unless you like aircraft noise.
K

Kimberlee

3 Feb 2024 - 7 Feb 2024
reviewed on expedia

5 out of 5 stars

We arrived in Queenstown and the hotel we had booked online was a disaster (a tiny 10x10 box room), so we quickly logged into Expedia and found The Rees. So glad that we did, as this is a home away from home property. We had a 2 bedroom Apartment, with a gorgeous view of the lake. The furnishings are top notch, and the building is safe, new, modern, quiet and extremely well staffed. We did not eat in their restaurant, so we can't comment on the food. Their shuttle service to downtown is amazing, as parking downtown in near impossible. All in all, we'd stay here again and recommend it to anyone visiting Queenstown.
T

Tracie

6 Jan 2024 - 10 Jan 2024
reviewed on expedia

5 out of 5 stars

We loved our stay in a hotel room and were sad to leave…. We loved the room and the view - parking was a breeze and we barely used the car as the shuttle service was great. Beautiful outlook from every window and faultless service (including delicious chocolates on our pillows). Just had to remember to put the bathroom blinds down for privacy 😝
M

Mark

18 Dec 2023 - 19 Dec 2023
reviewed on hcom

5 out of 5 stars

Just a great property. Strategically located between airport and town, free shuttle to town, beautiful view of the lake, nicely appointed, super clean rooms - fantastic.
L

Louis

3 Sept 2023 - 9 Sept 2023
reviewed on wotif

5 out of 5 stars

Located about 1.5km from Queenstown Centre, this is a great place to stay with friendly staff, clean rooms, a pretty good gym, and a lovely breakfast served in the dining room in the morning. The lobby and bar is fantastic, and there is a free shuttle bus run by the staff on the hour every hour (with some extra ones sometimes) that takes you into Queenstown Centre and back! This alone gives it 5 stars !
V

VICKI

19 Aug 2023 - 23 Aug 2023
reviewed on wotif

5 out of 5 stars

We have stayed here before and love it!!!! Apartment was amazing!! Free shuttle to town each hour. Highly recommend.
Y

Yulia

Invalid Date - Invalid Date
reviewed on wotif

3 out of 5 stars

This hotel is not located so close to the town but has access to the beautiful lakeside trail that you can easy 30min stroll to the town. Booked for “Hotel Room, Lake View” expecting a full undisrupted view of beautiful Lake Wakatipu, but was only a partial view as there was another building across our balcony, so was quite disappointed as I specifically chose this room over cheaper room just for that lake view prestige. Although the building doesn’t looks so old, noise seems to easily travel between the rooms as we could hear next door guests’ talking/cutlery’s clinking/entering and exiting their room, likely due to the design fault of the building - two rooms sharing unit entrance. Overall the room was clean and spacious but other than wasn’t quite up to my expectation of “Luxury” hotel.
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