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Robert James
18 Jul 2024 - 20 Jul 2024
reviewed on expedia
5 out of 5 stars
Helpful and friendly staff. The views from our Sea and Mountain View room were stunning! Very convenient location for bars, restaurants, shops, and the airport express bus. Great buffet breakfast.
M
Mario
10 May 2024 - 12 May 2024
reviewed on expedia
4 out of 5 stars
I didnt find anything unique, but it sufficed after a long international flight.
Parking is a bit of an expensive joke. Maybe a more experienced Tromso native could figure it out, not me.
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SANDRA
12 Apr 2024 - 14 Apr 2024
reviewed on expedia
3 out of 5 stars
Pros:
- Close to transportation: the airport express bus stops right in front of the hotel. The public bus stations are 2 blocks away.
- Close to Tromso city center: It is 3-4 blocks away.
- View: You can see the port if you select the right room. If you upgrade the room, you can get a beautiful ciew to the water and mountains.
- Services to Attractions: if within season (winter) the service office is at the entrance of the hotel, so you do not need to get out to get to tour agencies.
- Front desk: everyone speaks English. Most of them are knowledgeable of the area and can give you good advise and ways to move around the city and get to tourist attractions.
Cons:
- Noise: EXTREMELY noisy (loud). It is right in front of the pub, so you hear the base thumping until they close (1:30 am).
- Cleanliness: did not believe the reviews until we got there. They are true. 1) The side of the bed had spills dripping to the floor. 2) The carpeting in all the rooms was stained. 3) One room had a strong cigarette smell, yet the property is non-smoking. 4) When you open or close the curtains, even if you do not have allergies, you start sneezing and coughing from all the dust and dander they have.
- Maintenance: Rooms have chipped paint (wood too) everywhere. The ceiling lighting covers are broken (separating).
- Food: NO vegan food. Their restaurant (same as the pub) say they have vegan food, but they give you everything with cheese. Good luck lactose intolerants!
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Michele
19 Mar 2024 - 21 Mar 2024
reviewed on hcom
5 out of 5 stars
Location was perfect. Walkable to warf and shopping. Best Arctic tours has a service desk in lobby - perfection. Bus to/from airport is just outside.
M
Mark
9 Mar 2024 - 13 Mar 2024
reviewed on hcom
5 out of 5 stars
Breakfast is fantastic. Super convenient for anyone doing tour excursions, as a lot of tours have meeting points right out the door or across the street. Airport bus shuttle runs from right across the street.
C
CARLA SOFIA
6 Dec 2023 - 8 Dec 2023
reviewed on hcom
5 out of 5 stars
The hotel is overall great. Very comfortable rooms and friendly staff. But the best is the location, close to city center and shops, with a tour agency inside, and most tours and airport shuttles departing from there. Very convenient.
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Natu
8 May 2023 - 9 May 2023
reviewed on hcom
2 out of 5 stars
Front desk staff was not very helpful. Even the manager could not properly direct us when we asked about parking. All they had to do was tell us to put Tromso Parkering in Google. They also didn’t know that the tunnel parking rate has a daily cap They are clueless. This is their tiny little city and being in the hotel industry. they should know these things to help guests. We went to a nearby hotel and the person there was so much more helpful even though we were not staying there. Disappointing service! Staff needs more training!!
A
Anisra
21 Apr 2023 - 24 Apr 2023
reviewed on wotif
5 out of 5 stars
Best hotel in Tromso. Room was nice with a good view. Toiletries were of good quality. Excellent facilities. Central location and walking distance to airport bus and local bus, shopping, and restaurants.
K
Kim
7 Feb 2023 - 8 Feb 2023
reviewed on hcom
5 out of 5 stars
Booked last minute as flight was cancelled. Expensive but worth it for the comfort and space which previous hotel did not provide. Would recommend but be prepared to pay for the luxury
J
Jon
19 Oct 2022 - 21 Oct 2022
reviewed on wotif
5 out of 5 stars
Very nice modern property on the waterfront within steps of the cruise ship terminal, restaurants, attractions and shopping.