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Aerotel - Airport Transit Hotel

3 1/2 star rated hotel
8/10 Good
(285 verified Hotels.com guest reviews)
See real reviews (27)

generated by AI based on family reviews

Overview

Aerotel Airport Transit Hotel, located inside Muscat Airport, is a convenient option for travelers with long layovers. Guests appreciate its proximity to gates, eliminating the need to leave the airport. The hotel is praised for its clean and comfortable rooms, though some mention issues with cleanliness such as dusty carpets. While the included meals receive mixed reviews, the convenience of on-site dining is appreciated. However, some guests highlight inconsistencies in room setup for families and issues such as malfunctioning televisions and the absence of hair dryers. Access restrictions, requiring a boarding pass, are important to note.

Guest highlights

Convenient location within the airport
Comfortable rooms
Included meals

About the hotel

A restaurant, a 24-hour business center, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a 24-hour front desk, and a front-desk safe are onsite.

Nearby attractions

Aerotel - Airport Transit Hotel is located in Muscat. Al Mouj Marina and Sultan Qaboos Sports Complex are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Muscat City Centre Shopping Mall and Markaz Al Bahja Mall. Oman Convention and Exhibition Centre and Sultan Qaboos Grand Mosque are two other places to visit that come recommended.

Popular amenities

Parking

No onsite parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

1 restaurant and 1 coffee shop/cafe
24-hour room service

Guest services

24-hour front desk
Daily housekeeping

Accessibility

Braille signage
Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Thin carpet in room
Tile flooring in room
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Conveniences

ATM/banking services
Elevator
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Aerotel - Airport Transit Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

27 reviews

Review data

5 star reviews

30%

4 star reviews

33%

3 star reviews

19%

2 star reviews

4%

1 star reviews

15%

We have selected a sample of reviews which reflect what travellers have said about Aerotel - Airport Transit Hotel

Showing 1 - 10 of 27 reviews

Latest reviews (27)

T

Trond

19 May 2024 - 20 May 2024
reviewed on hcom

1 out of 5 stars

Fikk ikke sjekket inn på flyplass hotellet fordi vi gikk igjennom imigration , så vi slapp ikke inn igjen
R

Ronald

24 Feb 2024 - 25 Feb 2024
reviewed on expedia

1 out of 5 stars

Unfoŕunately we did not stay in hotel. Our luggage was not able to be transferred to our following flight. This meant we had to go through immigration and collect our suitcases and this meant that we could not re enter. We tried various options but due to location in building it was not possible therefore we did not benefit from getting use of hotel. I have re_read the info but for others information to be useful is make sure your luggage can be transfered.
F

Frank

3 Nov 2023 - 4 Nov 2023
reviewed on expedia

5 out of 5 stars

First 'layover' experience and it won't be the last. Been trying to figure out a way of dealing with the tedium of long-haul flights and this turned out to be the perfect way of breaking up the journey, grabbing some shut-eye and starting the 2nd leg refreshed. The Muscat Aerotel was great and exceeded expectations.
F

Faisal

9 Sept 2023 - 10 Sept 2023
reviewed on expedia

4 out of 5 stars

Hotel was very clean, comfortable with great staff, however I didn't like the 6 hours booking option. Since the hotel is inside the airport in the transit area, it is useful for people with long layovers. 6 hours generally isn't enough. From that point-of-view, it was quite pricy, however, it is very convenient not have to leave the airport. I would definitely recommend this hotel to anyone looking for a place for quick rest.
A

Andrea

31 Aug 2023 - 1 Sept 2023
reviewed on expedia

4 out of 5 stars

Clean and convenient. We travelled as a family of 4 however the room was not set up to accommodate the children too. If you need a good nights sleep with a family, best to have multiple rooms or explicitly request more than 1 bed.
K

Kumaresh

6 Aug 2023 - 7 Aug 2023
reviewed on expedia

5 out of 5 stars

There are not too many dining options around the property but overall it’s a great place to stay. Also the directions to the property is a little confusing, especially if you are coming from other terminals.
A

Ahmad

4 Jul 2023 - 5 Jul 2023
reviewed on orbitz

1 out of 5 stars

I booked a room for 2 adults and 2 children. But they gave me only one double bed with 2 pillows. I had to sleep on the floor and I used my cloths instead of pillow. Their staff didn’t even think that how 4 people should sleep on one bed. I paid for 4 people not two. I really don’t recommend this hotel for parents travelling with children.
M

Muhammed din

27 Jun 2023 - 28 Jun 2023
reviewed on hcom

2 out of 5 stars

Hotel is good but the guy on the reception gave us room for 3 person and we booked the room for 4 persons.. And after sleeping for 2 hours at night the air condition stop working and after calling in reception the guy on reception send Tecnition he switch on and off the ac breaker and told us after 10 min the air-conditioned will work..but after half hour noting happen and there was lack oxygen.and again call reception no one pick the phone then after many tries they pick the phone and change our room to the one we booked for 4 persons..totally irresponsible staff but the hotel was good and there air condition have issues.in connecting flight the main thing we need is good sleep but in this way it's useless to take room in such hotel...
P

Pratiksha

23 Jun 2023 - 24 Jun 2023
reviewed on orbitz

4 out of 5 stars

The hotel is very convenient to the airport gates. We had a very good rest. The dinner buffet was also very good. The hotel TV was complicated and did not work.
L

Lisa

13 Jun 2023 - 14 Jun 2023
reviewed on orbitz

4 out of 5 stars

Amazing choice for a long layover. So convenient and clean and beautiful. Excellent shopping and I had two meals included. A fantastic deal. The only thing is in the middle of the night a siren went off due to some kind of maintenance, and then the siren was crackling for about an hour. But other than that really a perfect place
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