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Lora
1 May 2024 - 3 May 2024
reviewed on hcom
5 out of 5 stars
The hotel is kind of next to the airport:) I was really worried when we arrived early morning with loud music welcoming us, but our room was quiet. Sonia at the restaurant was lovely, we enjoyed her sense of humour and she really looked out for us, as we tend to hang out by the pool and she arranges our drinks and food beautifully.
The hotel is a bit far far from the city but everyone were friendly and helpful.
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Melanie
28 Feb 2024 - 29 Feb 2024
reviewed on expedia
5 out of 5 stars
Very comfortable hotel close to the airport.
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Laura
2 Jan 2024 - 4 Jan 2024
reviewed on hcom
5 out of 5 stars
I stayed here for 2 nights after a 2 week trip and needed something comfortable and close to the airport. This place was perfect! The cookies and baklava bites were a nice treat upon check in. We loved the property and the room! Lots of room with a comfortable bed. The bathroom had a bathtub but we didn't have time to try it out. We had dinner downstairs at the restaurant, Straits, and ate outside which was nice. We also ate the next morning at the buffet which was fun with lots of options. We grabbed a snack at the Sports Bar which is right off of the hotel but not affiliated with was good. Finally, we ordered room service before our flights which was perfect because it was 24 hours. Overall, I wish we could have stayed longer.
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David O
5 Nov 2023 - 7 Nov 2023
reviewed on expedia
4 out of 5 stars
The location relative to the airport is good and the hotel is functional. rooms are spacious. Spa is good and breakfast room good. I didn't use but I suspect meeting rooms are good.
The swimming pool is mainly in the shade and so relax time outdoor in sunshine is limited.
Overall, a functional hotel near airport and good for meetings rather than a tourist type hotel.
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Daniel
Invalid Date - Invalid Date
reviewed on orbitz
5 out of 5 stars
The Grand Hormuz is a great hotel and a great place to stay in Muscat. It is close to the airport. The staff is friendly and helpful.
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omar
Invalid Date - Invalid Date
reviewed on orbitz
2 out of 5 stars
The staff who are Omani and light skinned (non-African) racist with this. We are brown skinned travelers from the USA with educated professional background. There was a young Omani girl who Che led us in and gave us a dirty room, and the room was located of all the places next to other brown skinned Asian guests. This is quite unfortunate and shows a lack of training by management. There were rude to us on the phone when asking for simple things.
Would also shut off our acres card when accessing the pool, we would be wet drenched after using the pool shivering cold as we couldn’t access our room. This was a local light skinned non African Omani guy working there.
The cleaning staff and their Asian and African Omani bosses were very accommodating, made the room much better and even offered us an upgrade.
For an global company, this sort of raced based behavior is really shameful and I hope all American and European readers of this post along with Expedia will strongly hold them liable!
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Erica
5 Oct 2022 - 8 Oct 2022
reviewed on orbitz
3 out of 5 stars
The hotel is convenient to the airport. The pool area was very nice. Front desk was fine - the first room was overlooking the parking lot, despite upgrading to pool view. The room was changed once the front desk was informed. Some areas smell heavily of cigarette smoke and the room had some water damage in the walls. The room was quiet, which was nice.
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dee ann
16 Sept 2022 - 17 Sept 2022
reviewed on orbitz
5 out of 5 stars
The room was large and spacious with a soft bed. The bathroom was large with both a tub and shower. My flight was too early for the included breakfast but the hotel accommodated me by having an early room service with anything I wanted. Lovely. The spa and gym were both well equipped and I enjoyed a lovely massage. It is cheaper to take a taxi than arrange for their transportation. The hotel is only 10 minutes by taxi at 7 OMR.
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david
4 Jun 2022 - 5 Jun 2022
reviewed on orbitz
4 out of 5 stars
Hotel is attractive and convenient to airport; room very comfortable; nice size; linens excellent. Only problem: drain in shower didn't drain well, so shower backed up and overspilled into bathroom (big flood). The regular maintenance should have known about this, as I cannot have been the first person to experience this. Otherwise, the one-night stay was very good.
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Temilolu
29 Nov 2019 - 2 Dec 2019
reviewed on hcom
3 out of 5 stars
The hotel is nicely laid out and very attractive. However, considering the cost, the service is not up to scratch. Particularly when ordering, a frankly mediocre, lunch at the pool, the server was quite rude and not accommodating. The location is also quite remote and there's not much around, meaning that you have to drive or take a (very expensive) taxi to get around. I'd probably not stay again if I return to Muscat.