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Laguna Hotel

4 star rated hotel
7.4/10
(42 verified Hotels.com guest reviews)
See real reviews (6)

generated by AI based on family reviews

Overview

The Laguna Hotel provides comfortable and clean rooms, excellent customer service, and a convenient location near the commercial district and Vision City shopping centre. Guests consistently praise the hotel's helpful staff, large comfortable rooms and the quality of the restaurant. The gym, part of an associated country club, also receives positive feedback. However, while there's a free shuttle to Vision City, some guests mention inconsistencies with Wi-Fi strength and a somewhat limited breakfast menu during the week.

Guest highlights

Helpful and friendly staff
Comfortable rooms
Excellent restaurant
Superb gym

About the hotel

Nearby attractions

Located in Port Moresby, Laguna Hotel is in the business district and near the airport. Papua New Guinea National Museum and Art Gallery and National Museum and Art Gallery are cultural highlights, and some of the area's activities can be experienced at Royal Port Moresby Golf Club and Royal Papua Yacht Club. Looking to enjoy an event or a game while in town? See what's happening at Hubert Murray Stadium or PNG Football Stadium.

Popular amenities

Parking

Area shuttle (surcharge) up to 2 km
Extended parking on site
Free 24-hour roundtrip airport shuttle
Free self parking on site
Limo/town car service
RV/bus/truck parking on site
Shopping center shuttle (surcharge)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

24-hour room service
3 restaurants and 1 coffee shop/cafe
5 bars/lounges and 1 poolside bar
Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: PGK 50-150 for adults and PGK 40-150 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
This property does not have elevators
Valet for wheelchair-equipped vehicle
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

2 outdoor pools
Fitness center
Playground

Outdoor

Garden
Terrace

Conveniences

Free newspapers in lobby
Front-desk safe

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for Laguna Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

33%

4 star reviews

50%

3 star reviews

17%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Laguna Hotel

Latest reviews (6)

A

Anthony

11 Feb 2019 - 13 Feb 2019
reviewed on hcom

5 out of 5 stars

The Laguna Hotel is a good value hotel conveniently located to the Commercial district of Gordons and Vision City shopping centre. Airport transfers are offered in a near new and well maintained van. The restaurant is OK, the rooms are very clean and comfortable, and the Gym (part of the associated "Country Club") is the best I have seen in any hotel. Security is excellent, and the staff are very friendly and capable. WiFi is free, but in some rooms the signal is poor. Luckily, the public areas, especially around the main pool, usually has a good signal. I have stayed here a few times now, and have always the same good quality experience.
D

Daran

29 Dec 2018 - 30 Dec 2018
reviewed on hcom

4 out of 5 stars

Airport transfers worked really well but check in a bit clunky as couldn’t find my reservation. Staff were excellent though - they moved me to another room when I complained about the WiFi. Concierge service also went the extra mile. Food in restaurant was excellent, plenty of choice and good quality. Rooms were huge and bed comfortable- slept 10 hours straight through
D

David

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

Good hotel, close to airport with great pool, comfortable room, nice cafe and helpful staff.
C

Corina

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

Always relaxed to arrive and be taken care of, from the concierge to housekeeping and room service. The prawn cocktail excelled, the pool was wonderful and the room comfortable, especially the king size bed, with its mattress and pillows. Good free Wifi and TV. Free shuttle to/from airport and Vision City Mall nearby. Reception arranged other transportation to other sites. This time stayed 8 nights and looking forward to the next stay soon.
C

Carol

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

This was a quick overnight stay while in transit. The motel staff were very friendly & helpful! We were told the food would be good & some of it was wonderful & other dishes were very ordinary. Rooms for clean & comfortable & quiet. We asked to hire the bus for a 1 hr driving tour of Port Moresby before heading to the airport & this was arranged at a reasonable rate and the driver was excellent showing us lots of sights before delivering us to the airport on time. I had booked 2 double & 2 twin rooms but on checking in only 1 twin was available to the other room was a double & they provided a very comfortable rollaway to fix the problem. So very happy with this hotel.
A

17 Feb 2019 - 22 Feb 2019
reviewed on wotif

3 out of 5 stars

I hadn't stayed here before but decided to give it a try. It's generally a nice facility but has more potential. The balcony seeemd a bit pointless with no furniture and a view only out onto a schoolyard. The gym is part of the country club that shares the compound and looked to be a good one. I was happy to see a ramp to reach the lobby, but rooms on the upper floor require hauling luggage up and down stairs. The staff were very friendly and generally helpful, The biggest annoyance was the need to order breakfast from a (limited) menu during the week, which slowed things down a good bit. That said, the Mee Goreng was really good and filling. The restaurant feels like an afterthought -- other than the tables and chairs, there's not really anything that sets it apart from the rest of the lobby. The free shuttle to Vision City was handy and punctual.
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