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Casablanca Grand Hotel

5 star rated hotel
8.4/10 Very Good
(53 verified Hotels.com guest reviews)
See real reviews (6)

generated by AI based on family reviews

Overview

The Casablanca Grand Hotel offers a modern and well-furnished stay, with spacious and comfortable rooms. Guests appreciate the hotel's proximity to the airport and the excellent soundproofing. However, reviews highlight inconsistent experiences, with some reporting issues related to in-room functionality and a lack of shuttle service despite it being advertised. Communication regarding transportation to the airport also appears inconsistent.

About the hotel

This hotel features 3 restaurants, 2 indoor pools, and a health club. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a sauna, a rooftop terrace, and a 24-hour business center are onsite.

Nearby attractions

Casablanca Grand Hotel is located in Jeddah. Baab Makkah and Qishla of Jeddah are local landmarks, and travelers looking to shop may want to visit Mall of Arabia and Heraa International Mall. Traveling with kids? Consider IN10SO and Fakieh Aquarium.

Popular amenities

Parking

24-hour roundtrip airport shuttle (surcharge)
Free area shuttle up to 0.5 km
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

24-hour room service
3 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 120 per person
Coffee/tea in common area(s)

Spa

Massage - Swedish
Massage - Thai

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Elevator
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Raised toilet seat
Wheelchair-accessible parking

Things to do

2 indoor pools
Arcade/game room
Children's pool
Fitness center
Full-service spa
Playground
Sauna
Steam room

Outdoor

Pool sun loungers
Rooftop terrace

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Reception hall

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for Casablanca Grand Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

50%

4 star reviews

33%

3 star reviews

0%

2 star reviews

0%

1 star reviews

17%

We have selected a sample of reviews which reflect what travellers have said about Casablanca Grand Hotel

Latest reviews (6)

W

Walod

25 Apr 2019 - 26 Apr 2019
reviewed on expedia

5 out of 5 stars

Everything was fine until after I checked out. Requested a cab from the hotel. They charged me beforehand only for the cab driver to take us to the wrong airport terminal. Then had to hire another cab driver and pay him an additional 100 SAR to get me to the right terminal. Poor communication between front desk and driver.
B

Basim

15 Feb 2018 - 16 Feb 2018
reviewed on expedia

1 out of 5 stars

Worst 5 star hotel ever. I was in Jeddah for a business trip, my company chose this hotel because it was the nearest 5 star hotel to the airport. And then I find out that nothing in my room operates normally. The lights, AC, and most important the whole bathroom with the shower, nothing was working. Everything was in a very bad condition, like if the hotel was built in the 18 century! Very disappointed, especially after complaining to the hotel staff... simply no response and no one took an action. Just don’t stay here and find yourself another hotel.
M

Mohamed

22 Dec 2017 - 23 Dec 2017
reviewed on hcom

4 out of 5 stars

I had to stay at that hotel because my flight was rescheduled by the airline due to the fog weather. I chose that hotel because it is less than 10 min away from the airport However, the shatle services which is mentioned in the website is NOT CORRECT there is no shatle service and I had to book a car to take me to the airport
A

5 Jul 2024 - 6 Jul 2024
reviewed on hcom

5 out of 5 stars

Great 5 stars hotel near airport and AlArab mall.
A

20 May 2019 - 21 May 2019
reviewed on expedia

4 out of 5 stars

Nice stay at a new facility that is well furnished, typical 4 stars stay. I would go again, but area is close to airport but not to shopping or recrational activities. Rooms are spacious and comfy with all needed accessories. Soundproofing is excellent and air conditioning as well.
A

2 Feb 2019 - 3 Feb 2019
reviewed on expedia

5 out of 5 stars

very clean and modern room accessories. Near airport location and close to Arabia Mall
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