Palm Boutique Hotel

The room was very spacious and affordable. The hotel is coveniently located 15 minutes from the airport and from the Red Sea. The staff was kind and courteous.

Good value of the money. With in the budget you can’t get anything better than that and it’s close to the airport.

Spacious rooms. However they had no towels available during my stay. I've travelled a lot of countries globally and never have I experienced a hotel that doesn't have towels! disappointed.

Clean, good location, the parking is my only problem

I booked the hotel w/ free breakfast & paid for it,but when I inquired about it, i was informed that there was no breakfast available since the chef is on leave, and no complimentary to compensate to it. Also, the parking felt unsafe cause that place didn't have allotted parking space, so i had to park on the side street. But the room was comfortable and clean, as well as the condition of the hotel was great.

Worst I ever had in my 30 years of traveling experience at front desk. Both a lady & gentleman found terribly unprofessional.

The amount I was charged at check-in was more than the amount quoted by hotels.com. The receptionist took the initiatives to explain to me it was due to VAT. Although the increased amount was more than 5%, appreciated the way the receptionist communicated with me. The room quality was OK, but the housekeeping wasn't done on the first day as they said "everyday they clear the room for 1 time, so the check-in date won't get housekeeping service". However, it's true I checked in late at 2PM due to late flight, but I also paid for the first night. The receptionist quickly arranged the room clearance after I told them my case, but I think the system wasn't quite correct and deserves the management some changes. Basically it is a hotel that I would return for another stay. The reception quality was good, especially the day shift. The night shift receptionist was OK, but needed the bell boy to help translate to English. The worst thing was the 2nd night. Next to the hotel was a construction site, and they were working whole night for pouring concrete until the morning! I thus couldn't sleep at all. Fortunately it only happened 1 night. According to their case, I am afraid this will happen 1 time per circle, when they construct each floor.