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Simpson Bay Resort, Marina & Spa

4 star rated hotel
8.8/10 Excellent
(1007 verified Hotels.com guest reviews)
See real reviews (69)

generated by AI based on family reviews

Overview

Simpson Bay Resort, Marina & Spa is a large resort with a range of amenities including multiple pools, restaurants, a beach, and a casino. Many guests praise the cleanliness of the rooms and the helpfulness of the staff. The resort's shuttle service is frequently mentioned as a useful way to navigate the hilly terrain. However, some reviews point to inconsistencies in room quality, with some guests experiencing issues such as malfunctioning air conditioning and subpar rooms with poor views. The check-in process is also criticised for being slow and disorganised. While some guests found the food options to be good, others found them expensive and limited.

Guest highlights

Shuttle service to navigate the resort's hilly terrain
Clean rooms and helpful staff
Variety of on-site restaurants and bars
Beautiful beach

About the hotel

Catch some rays on Simpson Bay Resort, Marina & Spa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. Housekeeping is available once per stay.

Nearby attractions

Simpson Bay Resort, Marina & Spa is located in Pelican Key, a neighborhood in Simpson Bay, and is near the airport and on a private beach. The area's natural beauty can be seen at Maho Beach and Mullet Bay Beach. Happy Bay and Anse Marcel Beach are two other places to visit that come recommended. With parasailing and sailing nearby, you'll find plenty of adventures in the water.

Popular amenities

Parking

Height restrictions apply for onsite parking

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar
4 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 25 for adults and USD 25 for children

Spa

Hot springs/mineral springs
Massages
Sauna
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Hair salon
Housekeeping (once per stay)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)

Things to do

2 outdoor tennis courts
6 outdoor pools
Boat tours
Children's pool
Fitness center
Full-service spa
Playground
Scuba diving
Shopping
Snorkeling
Tennis

Outdoor

BBQ grill(s)
Beach loungers
Beach umbrellas
Garden
Marina onsite
Picnic area
Pool sun loungers
Pool umbrellas
Private beachfront location
Terrace

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Beach towels
Renovated entire property - December 2016
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Simpson Bay Resort, Marina & Spa
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

69 reviews

Review data

5 star reviews

51%

4 star reviews

28%

3 star reviews

12%

2 star reviews

9%

1 star reviews

1%

We have selected a sample of reviews which reflect what travellers have said about Simpson Bay Resort, Marina & Spa

Showing 1 - 10 of 69 reviews

Latest reviews (69)

I

Iris R

1 Jul 2024 - 5 Jul 2024
reviewed on expedia

5 out of 5 stars

It was a wonderful stay, room is large and convenient with a full kitchen, breakfast buffet is very good, the hotel offers shuttles to places nearby. It has a private beach and some pretty good pools with bars. Varios good restaurants inside and close to the hotel too. Will recommend to anybody!!
D

Danielle

5 Jul 2024 - 6 Jul 2024
reviewed on expedia

2 out of 5 stars

This property needs to be revamped. During my stay, the AC wasn’t Working, the WiFi wasn’t working, computer systems are outdated, and the rooms itself are kind of outdated. Rooms are spacious however. I really did like that they provide a shuttle to drive you to the nearby restaurants and bars along the strip. The staff at this hotel appear to be really seasoned and SLOW. Every process, check in and check out at this property was slow. Staff does not move quickly to do anything nor care about your time. I don’t want to sound like an ageist but a lot of the staff are elderly and create such a long and draining process to take care of guests needs. I probably will not stay at this property again.
C

Charles

27 Jun 2024 - 2 Jul 2024
reviewed on expedia

4 out of 5 stars

It is a little hilly to some of the rooms but there is a shuttle available. Depending upon where your room is the view can be nice.
K

KELLEN RENEE

5 Apr 2024 - 9 Apr 2024
reviewed on expedia

5 out of 5 stars

We visited for our daughter's birthday and it was a lovely experience. The amenities were nice and the rooms were clean. The restaurants also had really good food. The parking was not ideal but we would book this property again on our next trip to St Martin.
J

Jason Clyde

22 Jun 2024 - 23 Jun 2024
reviewed on expedia

5 out of 5 stars

No parking area
E

EDWINA

17 Jun 2024 - 21 Jun 2024
reviewed on orbitz

4 out of 5 stars

The property was beautiful. The walking up and down the hill was tume consuming, but the shuttle was available most days. Everyone was extremely friendly and helpful. My room was upgraded which made all the difference in my vacation experience! The beach was beautiful, as were the grounds. My only complaints would be the sugar ants were not sprayed, the sketchy wifi causing tv disruption, and the multiple power outages. Although brief, they affected the wifi and tv. My first room was like a closet (dark and tucked away). But the move to the new room was great!! I would definitely stay again.
R

Raisa

1 Jun 2024 - 5 Jun 2024
reviewed on expedia

5 out of 5 stars

Checking was easy , room was not ready at 4 pm , checkout is at 10 am ,I think is too early it should be at 12, the room was clean ,the area around the hotel very well keep. Free parking and plenty of spots , excellent security for the parking . We had a problem with the air conditioner and we called and in less that 5 minutes the maintenance person came and fix the air , I think his name is Dominic not sure but he fix the problem super quick in 5 minutes. Over all i would return to this hotel.
G

Gladstone

18 Mar 2024 - 21 Mar 2024
reviewed on hcom

5 out of 5 stars

It’s an amazing resort. Love the ocean view suites. Very spacious & has a fully equipped kitchenette. Only downside is the walking up the hill but there’s a shuttle that can take you back & forth.
Y

Yahya

4 May 2024 - 9 May 2024
reviewed on expedia

5 out of 5 stars

A very good place for a vacation on Saint Martin. Close to the airport. Lots of pools and dining options. Staff are very friendly.
N

Nancy Jeanette

16 Apr 2024 - 23 Apr 2024
reviewed on expedia

4 out of 5 stars

The roads around the resort need repair. The layout required steep walking. But the shuttles helped navigate and they were there to pick you up in a very timely manner.
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