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Hesperia Bilbao

4 star rated hotel
9/10 Excellent
(1003 verified Hotels.com guest reviews)
See real reviews (7)

generated by AI based on family reviews

Overview

The Hesperia Bilbao receives mixed reviews. While guests consistently praise the comfortable rooms, helpful staff, and good breakfast, the parking situation is a recurring concern, described as challenging and difficult due to a small, often full underground garage. Some mention that rooms may be smaller than expected and there are some minor issues reported in the bathroom. The hotel's convenient location near the river, between the Guggenheim and Old Town, is frequently highlighted as a positive.

About the hotel

Along with a fitness center, this smoke-free hotel has a conference center and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.

Nearby attractions

Hesperia Bilbao is located in Uribarri, a neighborhood in Bilbao, and is near a metro station and on the riverwalk. Funicular de Artxanda and Club Deportivo Ganguren Golf are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit C.C. Zubiarte and Ribera Market. Looking to enjoy an event or a game while in town? See what's happening at Plaza de Toros de Vista Alegre or San Mames Stadium.

Popular amenities

Parking

Electric car charging station on site
Height restrictions apply for onsite parking
Limited onsite parking
Onsite parking options include a garage
Self parking on site (EUR 24 per day)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 coffee shop/cafe
Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 18.90 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Hesperia Bilbao
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

7 reviews

Review data

5 star reviews

43%

4 star reviews

29%

3 star reviews

29%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Hesperia Bilbao

Latest reviews (7)

R

Ruby

2 Sept 2024 - 3 Sept 2024
reviewed on hcom

3 out of 5 stars

Nice hotel let down by a stressful parking experience. The booking does not provide information on parking - once we had found the garage underneath the hotel, it was full, we had to buzz reception and it took us 40 minutes with an out of service street parking meter to find a street spot and work out how to pay and park. The room was nice and clean. Tea/coffee provisions were a bit measly - we were given two coffee pods but one was decaf.
R

Rodrigo

28 Jun 2024 - 30 Jun 2024
reviewed on expedia

4 out of 5 stars

This hotel has a great location. It is a short walk to the Guggenheim Museum and just across the river from the main shopping area and a 20min to Old Bilbao where tapas must be had. The staff is excellent. We had several questions on parking and they were precise. We forgot some items at the hotel and they were great at recovering them and sending them back to us. The room was clean and spacious - we were given a nice corner room facing the Nervión River. We could see the Guggenheim in the distance behind the trees lined along the river. The rooms are dated and so is the furniture. You can see chips and dents all over. It is ready for an upgrade. That would be the only negative.
P

Peter

30 Mar 2024 - 31 Mar 2024
reviewed on expedia

4 out of 5 stars

No bottled water Creaky bathroom door Chipped enamel in bath Great breakfast Useful parking but not free
T

Thomas

5 Jan 2024 - 6 Jan 2024
reviewed on hcom

5 out of 5 stars

Last minute booking as our flight was cancelled. Arrived 20 minutes after booking and they had already set up the infant cot in our room which was nice. The staff were very helpful and friendly. Room was large and comfortable. Breakfast was fine.
A

Anping

4 Nov 2023 - 5 Nov 2023
reviewed on hcom

5 out of 5 stars

The hotel room maybe not as large as expected but comfortable bed and bedding are huge plus. The soundproofing window, in room coffee maker, and a kettle are another plus, which most span hotel miss those items. The parking is somewhat challenging, and need extra careful move around in the underground parking garage.
D

Doug

23 Oct 2023 - 24 Oct 2023
reviewed on expedia

5 out of 5 stars

Good location along the river between the Guggenheim and Old Town. Helpful, welcoming staff. Clean room, good beds, close to the airport. No issues
C

Chad

17 Nov 2022 - 19 Nov 2022
reviewed on hcom

3 out of 5 stars

Hotel is very clean and up to date. The location is great. Parking is available but VERY difficult in the tiny garage. The rooms are also very clean and comfortable, but quite small. Our room was made even smaller with a 3rd traveler requiring a fold-out bed that took up what little space there was in the room. However, the fold-out bed was quite comfortable as those go. Biggest issue is with the bathroom. The door is a swinging frosted glass door that cannot be locked and allows for the escape of, let's just say, odours. There is also no bathroom fan, which is always a good thing to have. Other than that the room was fine and I would consider (but not guarantee) staying there again.
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