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- Gran Hotel Domine Bilbao
Gran Hotel Domine Bilbao
5 star rated hotel
9.6/10 Exceptional
(1000 verified Hotels.com guest reviews)
See real reviews (15)
generated by AI based on family reviews
Overview
The Gran Hotel Domine Bilbao is a highly-rated hotel praised for its exceptional staff, comfortable rooms, and prime location. Guests consistently mention the friendly and helpful service, from assistance with luggage and parking to providing local recommendations. The hotel's proximity to the Guggenheim Museum and its convenient access to the city centre and airport are also major highlights. The rooftop terrace, offering stunning city views and a bar, is another popular feature. While some minor maintenance issues (such as loose door handles) are noted, these are overshadowed by overwhelmingly positive feedback.
About the hotel
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Nearby attractions
Located on the waterfront, Gran Hotel Domine Bilbao is in Bilbao City Centre neighborhood and is connected to a shopping center. Bilbao Fine Arts Museum and Guggenheim Museum Bilbao are cultural highlights, and some of the area's notable landmarks include Plaza Moyua and Church of the Sacred Heart. Gran Casino Bilbao and Zubizuri Bridge are two other places to visit that come recommended. Guests appreciate the hotel's location for the sightseeing.
Popular amenities
Parking
Electric car charging station on site
Limo/town car service
Self parking on site (EUR 25 per night)
Valet parking on site (EUR 25 per night)
Wheelchair-accessible parking available
Wifi
Available in all rooms: internet access (surcharge)
Food and drink
1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Full breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 32-32 per person
Spa
Body scrubs
Body treatments
Facials
Manicures and pedicures
Massages
Spa open daily
Turkish bath/hammam
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services
Accessibility
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Things to do
Bicycle rentals
Fitness center
Full-service spa
Sauna
Steam room
Outdoor
Rooftop terrace
Conveniences
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Library
More
Smoke-free property
Reviews that mention...
Hotel Reviews
for Gran Hotel Domine Bilbao
5 out of 5 stars
15 reviews
Review data
5 star reviews
- 93%
4 star reviews
- 7%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 0%
We have selected a sample of reviews which reflect what travellers have said about Gran Hotel Domine Bilbao
Showing 1 - 10 of 15 reviews
Latest reviews (15)
A
Arthur
11 Oct 2024 - 12 Oct 2024
reviewed on hcom
5 out of 5 stars
Brief stay, but the uber friendly and helpful staff, even procuring free tickets to the Guggenheim, getting taxis and advice about local dining sure made it go perfectly.
B
Brian
25 Sept 2024 - 26 Sept 2024
reviewed on hcom
5 out of 5 stars
Amazing hotel with great customer service - whether dealing with bags - parking your car or offering insights about where to go in the city
A
Alexandra
18 Aug 2024 - 19 Aug 2024
reviewed on hcom
5 out of 5 stars
Very nice hotel with exceptional staff, nice rooms and comfy beds, and amazing breakfast with a fantastic view over Bilbao and the Guggenheim museum. Also very close to the airport and city center! Recommend!
m
maud
28 Jul 2024 - 29 Jul 2024
reviewed on orbitz
5 out of 5 stars
Great staff. Perfect location for the guggenheim. Most things within walking distance. On site valet parking.
A
Andell
9 May 2024 - 10 May 2024
reviewed on orbitz
5 out of 5 stars
Having traveled to many countries and staying in several luxury hotels and resorts this is by far one of my top five stays. They exemplify white glove service, the room was immaculate and well designed, the bed and the bedding were most comfortable. The conveniences that you get staying in this area is worth the price. Two thumbs up
T
Tim
6 Dec 2023 - 11 Dec 2023
reviewed on expedia
5 out of 5 stars
Every single staff member here made our stay at a beautiful hotel even better than 5 stars! We travel for business and pleasure to Bilbao regularly and will never stay elsewhere after all the help, smiles, top notch serve and what has to be a culture of genuine caring at this hotel. Thank you everyone from the cleaning crew to front desk, bellmen and wait staff! Bravo!!
F
Francisco
3 Oct 2023 - 5 Oct 2023
reviewed on hcom
5 out of 5 stars
The Gran Domine is a beautiful property, with art everywhere. The room was l reasonably large, very comfortable and with great details. Staff was very helpful. The young man parking the car was a star.
S
Stephan
9 Oct 2023 - 10 Oct 2023
reviewed on orbitz
5 out of 5 stars
Everything was great. Only some minor flaws like loose doorhandles on the closets inside the rooms. Beautiful rooftop terrace. Personell was extra helpful with repairing my broken travel case.
J
John
6 Sept 2023 - 7 Sept 2023
reviewed on hcom
5 out of 5 stars
Nice modern hotel across the street from the Guggenheim. Spacious, modern and well-equipped rooms, friendly staff. Copious and delicious breakfast on the roof top terrace is a treat.
Gave a 3 star rating to Eco Friendly because how can I tell? This is a stupid rating for Hotel.com to include, as tourists and travelers are in no position to judge how eco-friendly a hotel actually is. Paper cups and organic amenities can just be virtue signalling. That said, this is a very nice hotel and I would stay there again.
S
Simon
18 Jun 2023 - 22 Jun 2023
reviewed on hcom
4 out of 5 stars
Excellent location with the Guggenheim and The Puppy across the street, (visible from rooms and roof top). Stunning atrium.
Excellent breakfast on the fabulous roof terrace, also great for evening snacks and drinks.
Nice big rooms with great bathrooms, showers are odd but fine.
Spa is good although small, we were able to book a couples massage and used the steam room.
All staff attentive and helpful, Uuai on the front desk was excellent.
Note if you are driving, very difficult to park out front on Alameda de Mazarredo, the entrance to the hotel car park is actually on Calle Lersundi, staff so helpful with luggage and parking.
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