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BYPILLOW Amari

2 star rated hotel
9.2/10 Wonderful
(411 verified Hotels.com guest reviews)
See real reviews (10)

generated by AI based on family reviews

Overview

BYPILLOW Amari is praised for its exceptionally convenient location, being the first stop for the airport bus, eliminating the need for taxis. Guests appreciate the friendly and helpful staff, and many find the rooms to be spacious and well-appointed, with comfortable beds and modern bathrooms. While some rooms offer pleasant street views, others may have smaller, more basic layouts. A small lounge area with coffee facilities is a plus, but the hotel lacks an on-site restaurant or breakfast service. Note that parking is not on-site and requires a short walk, and some guests have reported issues with shower drainage.

Guest highlights

Exceptionally convenient location - first stop for airport bus
Helpful and friendly staff
Spacious and attractive rooms with comfortable beds
Small lounge area with coffee machine

About the hotel

Along with self parking, this smoke-free hotel has coffee/tea in a common area and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.

Nearby attractions

BYPILLOW Amari is located in Bilbao City Centre, a neighborhood in Bilbao, and is in a shopping district and near the airport. Culture House Barrainkua and Llamas Galeria De Arte are cultural highlights, and some of the area's landmarks include Chavarri Palace and Palacio de la Diputación Foral de Vizcaya. Museo Marítimo Ría de Bilbao and Maritime Museum are also worth visiting.

Popular amenities

Parking

24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Height restrictions apply for onsite parking
Offsite parking within 787 ft (EUR 18 per day)
Onsite parking options include a garage
Self parking on site (EUR 18 per day)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Room service available

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
Grab bar in shower
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for BYPILLOW Amari
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

10 reviews

Review data

5 star reviews

30%

4 star reviews

60%

3 star reviews

0%

2 star reviews

0%

1 star reviews

10%

We have selected a sample of reviews which reflect what travellers have said about BYPILLOW Amari

Latest reviews (10)

N

Nigel

25 May 2024 - 26 May 2024
reviewed on expedia

4 out of 5 stars

First stop on the bus from the airport. No issues with checking in slightly earlier than due. Staff friendly & knowledgeable of the area. Couple of great bakeries close by so that addressed the breakfast needs.
E

Evelyn

10 Apr 2024 - 12 Apr 2024
reviewed on hcom

5 out of 5 stars

Great experience during our stay, we were made very welcome by reception and they were so helpful in supporting to book a taxi. Very good with my young son and always had a smile. We will definitely be coming back, thank you!
J

Joyce

26 Sept 2023 - 28 Sept 2023
reviewed on orbitz

1 out of 5 stars

Beware, no laundry or parking on site and hotel is in bad shape. It looks ok from the outside but upkeep is lacking. Parking is a 5 minute walk. Shower did not drain, pipes make loud noises, sink faucet not secure, and fridge did not work. Hotel does not uphold any responsibility for false advertisement of services offered or condition of facilities. Front desk was nice and helpful to find parking and things in the area but have to authority to fix things that are broken or remedy any situation that arises. Would not recommend.
S

Shelley

29 Dec 2022 - 30 Dec 2022
reviewed on hcom

4 out of 5 stars

Great location. The bus from the airport stops right in front of the hotel. Everything, including the Guggenheim is walking distance. Safe area. The room is European small, but had a small lounge area on the same floor with coffee machine, water, couches, etc.
S

Shelley

28 Dec 2022 - 29 Dec 2022
reviewed on hcom

4 out of 5 stars

Easy to take the bus from the airport. No need for a taxi. The hotel profile says there is a shuttle, but there is not.
G

Gavin

Invalid Date - 16 Dec 2022
reviewed on orbitz

5 out of 5 stars

The room was spacious and attractive, with a big bed and a desk and a modern bathroom. Also appreciated the safe and the small refreshments left for guests. Bed was comfortable too. Receptionists were all quite friendly and helpful. There have been posts about the way noise travels in the hotel and that is true... sounds of housekeeping can be heard through the hotel walls in the mornings. But it wasn't a big deal and I'd stay there again. I was very happy with the place.
V

Valentina

21 Jul 2022 - 22 Jul 2022
reviewed on orbitz

5 out of 5 stars

Excellent site and super- convenient parking near the museum
M

Mary

15 Jul 2022 - 17 Jul 2022
reviewed on orbitz

4 out of 5 stars

The location of this hotel is absolutely ideal to visit the Guggenheim museum. It is maybe 2 blocks away--the only hotel closer is fantastically expensive. We were pleasantly surprised by this hotel, which in my opinion exceeds its 2 star rating. Just to manage expectations...it is basically one floor of an apartment building. There is no breakfast on offer, because they don't have a kitchen. But there was a (very helpful) person on call at all time, and the rooms are clean and well appointed, with a nice big bathroom. I also really liked that there is a little lounge area, with a coffee machine and some comfortable places to sit. VERY IMPORTANT...if you are planning to have a car with you, contact the hotel in advance to reserve parking. We were lucky and there was a space available (the hotel has an arrangement with a lot near the museum). But we would have been in deep trouble if a space hadn't been open. I will note that it is possible to pull up in front of the hotel, so long as you avoid the bus stop. So the parking situation is not absolutely ideal, but workable.
A

27 Jun 2024 - 28 Jun 2024
reviewed on hcom

4 out of 5 stars

I stayed here twice in a month, with different levels of rooms. The most basic room was fine. My 2nd room was one degree up in room type, and was a very pleasant surprise- a much larger, corner room with views onto 2 streets. The only problem I had, with both rooms, is that the shower drains slowly, onto the floor. So I built a “dam” out of a hand towel, and that solved the problem. This hotel is right at the first stop on the airport bus-very convenient.
A

30 Jun 2022 - 1 Jul 2022
reviewed on hcom

4 out of 5 stars

If you are to visit the Guggeheim Museum this is the place to stay at. Very convenient private parking just at the museum. Go early there to avoid the crowds. It is also not too far off the old city and the restaurants.
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