Hotel Melia Bilbao

It is a very nice hotel. The view was exceptional. The breakfast could improve: the coffee was just fair and some days the fruit was not fresh. It is very difficult to go in and out of the parking garage. We got good suggestions from the front desk in regards to restaurants.

Beautiful hotel in a great location and parking underneath. Everywhere was spotlessly clean. Staff were helpful and professional. Breakfast was very good. Very comfortable and good standard of decor. Bathroom spacious.

On arrival there was chaos at reception as the IT systems were down. Big queues and when check-in was finally completed, we had to be taken to the room to be let in with a master key. For the next 24 hours the same scenario ensued, resulting in having to wait at reception every time in order to get back into the room. Worse still, despite being told after 24 hours that the free hotel wifi was available, it was not. In fact in only came back online after three days, just before we left. Although the room was comfortable, the sliding door to the bathroom was very stiff and there is the potential to get the fingers caught on the door handle on closing. Another health and safety issue concerns the stairways which were not obvious. When one of the two main lifts were being used by the cleaning staff after breakfast and massive queues developed at the lifts, I had to ask at reception where the emergency stairs were located in order to get back to my room. Also, the coffee and tea sachets were not replaced after the first night. I also think that 24 euro per day for hotel parking is rather steep, and the hotel could have compensated on billing for the disruption caused by their IT system failures. All in all, I was disappointed that such a well known hotel chain could not resolve the problems more quickly. I doubt I will stay at a Melia hotel again.

The hotel is amazing. The room was a bit pricey, but was luxurious. Unfortunately the weather was not the greatest during our trip, we had hoped for some sunbathing, but that did not happen. The breakfast buffet was wonderful. The dinner menu at the hotel restaurant was odd...python breast was one of the more memorable choices. We ended up eating dinner at a nearby cafe instead. We left our bags at the hotel for our trip to the Guggenheim. The staff was extremely helpful with the bag check process and getting us a cab to the airport. Highly recommend.

Hotel was very clean and quiet. One night stay but very helpful organizing taxi for 4 adults with a ton of luggage for 5am. Would stay again.

It was near to gughenheim,shopping and eating at a commercial center It haa 2 restaurant and a swimming pool plus parking Staff helpful and friendly

Very lovely hotel. We were tired after long travel and it was nice to receive cordial greeting and rest in a clean and cozy room. When we return to Basque region we look forward to staying at this hotel again. Thank you to the staff of the hotel. They answered all my questions and we're patient with me when I practice to speak Spanish.

well, if some one familiar with travel to the old world sort of say then would agreed with one simple definition "space" Most of the hotel in city center will be in very tight streets. So, the only view you can chose is to court yard or to the kitchen of neighboring apartment)) This is absolutely different when you stay in Melia!! You are facing parks, river bank and few yards away from museum and old town