Senator Barajas

The hotel was conveniently located near the airport and the shuttle service is good (if you reserve your place in advance). The room is clean and the bed is comfortable. There was some noise in the corridor from other guests, but I still managed to sleep well.

Computers were down and check in took over an hour. Waited another hour for shuttle at the airport.

I have used this hotel many times over many years and twice this week, one over night stay then staying with the group i booked, I noticed the balcony door was open when i arrived, closed it and went down to meet the group for dinner in the Hotel, after dinner i went back to my room and the smell was pretty smelly, but being tired and having to be up early to catch my flight i thought it would be ok. I ended getting up at 4am feeling pretty sick with the smell of sewage in the room, i had to open the balcony sliding door and go back to bed... now i know why the door was open when i arrived. I met one of my customers as we had the same flight time in the morning and he said his room was the same as he was 2 doors along from me on the 3rd floor.

The hotel is nice, the front desk personal are very nice . The transfer between airport and hotel and vi is great and a plus There is no way to comunícate from the room to the front desk and that is not good

Dated property, very uninspiring and relatively costly for what it was. Sparsely decorated, dark room, with a 1980s feel, re-enforced as you walk into the dated foyer and along old wooden panelled corridors. Building work ongoing at the time on 1st floor. Airport shuttle a nice bonus, breakfast met expectations. Struggled to obtain 4G or 5G from the room on the Vodaphone network for wireless tethering (business does not allow use of hotel Wifi networks). I've stayed in many hotels around Barajas, and whilst nice to be in a neighbourhood with decent restaurants and somewhere to walk of an evening, this doesn't outweigh the property negatives.

Staff not crazy friendly but we expected that from reviews. It was convenient to airport and walkable to metro stop and felt very very safe. Lots of eating options at the property and we had no issues with the airport shuttle that others mentioned. Would stay again.

Airport transfer was difficult and was never able to use. No one answering the phone till 4th call.Check in was slow due to only one employee doing check in despite being 3 employees present.

Close to airport

We chose this hotel specifically because of the airport shuttle service. Then we learned that the hotel has very limited shuttles running in the morning. For example, one shuttle leaves at 8:15, then 9:00. and then there is not another until 10:15. There are limited seats on the shuttle, which you reserve when you check in, and they fill up quickly. We ended up having to take a cab to the airport.

The guy who welcomed us at night was very friendly and helpful. The breakfast it’s good and it’s not far from the airport. It’s actually a perfect distance.