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Swiss Star Zurich Airport

3 star rated hotel
6.8/10
(620 verified Hotels.com guest reviews)
See real reviews (16)

generated by AI based on family reviews

Overview

The Swiss Star Zurich Airport offers a unique, self-service experience with convenient proximity to the airport, making it a practical option for travellers. Guests appreciate the clean and comfortable rooms, and the hotel's location is within walking distance of restaurants and bars. However, the lack of a traditional reception and potential issues with parking, communication, and building maintenance should be considered. Some guests reported cleanliness issues and odours within the building.

Guest highlights

Convenient location to Zurich Airport
Clean and comfortable rooms

About the hotel

Nearby attractions

Located in Kloten, Swiss Star Zurich Airport is near the airport and near a train station. Halle 622 and Theater Rigiblick are cultural highlights, and some of the area's activities can be experienced at Rope and Adventure Park Zurich and Circus Salto Natale. Looking to enjoy an event or a game while in town? See what's happening at Hallenstadion or Hardturm.

Popular amenities

Parking

Limited onsite parking
Onsite parking available only on request
Uncovered self parking on site (CHF 15 per day; includes in/out privileges)

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Guest services

Housekeeping (weekly)
Laundry facilities

Accessibility

Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Well-lit path to entrance

Conveniences

Elevator

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Swiss Star Zurich Airport
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

16 reviews

Review data

5 star reviews

19%

4 star reviews

44%

3 star reviews

12%

2 star reviews

12%

1 star reviews

12%

We have selected a sample of reviews which reflect what travellers have said about Swiss Star Zurich Airport

Showing 1 - 10 of 16 reviews

Latest reviews (16)

a

aristotle

28 Jul 2024 - 29 Jul 2024
reviewed on expedia

5 out of 5 stars

property is quiet, accessible to transportation, clean and good space and close to airport
C

Chantal

10 Jul 2024 - 11 Jul 2024
reviewed on expedia

4 out of 5 stars

Very easy checking, very close to the bus station, 10 minutes bus ride to the airport. I would really recommend this accommodation due to closeness of the bus station and airport.
C

Chris

10 Jul 2024 - 11 Jul 2024
reviewed on hcom

4 out of 5 stars

This hotel is a different kind of hotel. No reception, you check in with a code. No one on site to assist if you need it. Parking is complex, they have to assign you a space, at 15 CHF per day. Tried several times vie email to get this done but no response. Had to call and talk to someone to finally get a space. Otherwise the rooms were decent and clean. No AC if the weather is hot. Bathroom was nice, bring your own shampoo. For security, only your own room has a lock. During the day the back door to the building was wide open and the front was propped open. People were letting others in. Be aware of your surroundings. Location is good, minutes from the airport, no shuttles available. Many restaurants/bars within 5-10 minutes walk. The checkin process was confusing but made sense once you did it
A

Alan

12 Jun 2024 - 13 Jun 2024
reviewed on expedia

5 out of 5 stars

It was a 20 minute walk on hiking trails from the Service Center at Zurich airport where I securely store my checked bags overnight. Many travelers, locals and flight personnel using this walking route. Clean and safe area. Many kind local residents in this area. Lots of local restaurants. I had dinner next to a tree lined stream listening to birds at dinner at the facility. Highly recommended
R

Robert

21 May 2024 - 22 May 2024
reviewed on expedia

4 out of 5 stars

No on-site parking, directions to access terminal not entirely clear.
T

Tara

9 May 2024 - 10 May 2024
reviewed on wotif

4 out of 5 stars

Close to the airport and in a quiet area. Residents in neighbouring apartments were smoking which you could smell was kinda gross. But overall decent if you just need a place to stay before heading to the airport. Getting in was a bit confusing as the instructions mentioned a key but there are no keys.
t

tatiana

1 May 2024 - 2 May 2024
reviewed on hcom

1 out of 5 stars

I stood for one night. There is no reception, which is ok. The problem is that, prior to parking, they need to instruct you where to park. The only communication method is email. So i emailed then asking for parking instructions. And they never answered my email at all. They dont care. Horrible. My husband stood 2 hours in the car. No response. He had to pay and park in another hotel’s parking lot. It was cold, bad neighborhood, we dont speak german. And the hotel dont carr to respond to your email. I have never been so mistreated in my life.
K

Kamar

1 May 2024 - 2 May 2024
reviewed on expedia

1 out of 5 stars

Incomplete building entry instructions: "Enter the 5-digit code in the terminal at the entrance of building #24 to receive your access code and apartment number." (1) First you have to click on the link on their confirmation email, enter your data, and obtain a 5-digit Key Code. (2) At the building entrance, you enter your last name and Key Code on the a large touch-screen wall terminal, and obtain a 6-digit Access Code and your assigned Room Number. (3) The Access Code must be entered on a small black box quite sperate from the wall terminal to open the main door of the building. (4) The Access Code must also be entered on a small device outside your room to open the door (5) There is a plastic “entry key” in the room that is of no use.
S

Stephen

27 Apr 2024 - 28 Apr 2024
reviewed on expedia

5 out of 5 stars

Was perfect for purpose of a night’s sleep between connecting flights.
D

Decio

14 Mar 2024 - 15 Mar 2024
reviewed on orbitz

4 out of 5 stars

This is a self check in hotel. Simple, but very near the airport.
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