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Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel

4 star rated hotel
7.8/10 Good
(69 verified Hotels.com guest reviews)
See real reviews (6)

generated by AI based on family reviews

Overview

The Staybridge Suites Dubai Al-Maktoum Airport receives mixed reviews. While guests consistently praise the exceptional customer service, friendly staff, and delicious breakfast with a wide variety of meats, the hotel's remote location is a significant drawback. The hotel's shuttle service is a plus point for some, but its limited reach means that trips to many destinations require expensive taxis. Some guests also reported housekeeping inconsistencies for longer stays.

Guest highlights

Amazing customer service and friendly staff
Delicious breakfast with a wide range of meats
Shuttle service to nearby areas

About the hotel

Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and concierge services. Limited housekeeping is available.

Nearby attractions

Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel is located in Dubai World Central, a neighborhood in Dubai. The Outlet Village by Meraas and Ibn Battuta Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit LEGOLAND® Dubai and LEGOLAND® Water Park. Looking to enjoy an event or a game while in town? See what's going on at Dubai International Endurance City.

Popular amenities

Parking

Free self parking on site
Roundtrip airport shuttle (surcharge)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 restaurant
Free buffet breakfast available daily 6:30 AM–10:30 AM
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Assistive listening devices available
Bathroom emergency pull cord
Doorbell and phone notification
Elevator
Grab bar in shower
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height bed
Low-height counter and sink
Low-height desk
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Vibrating pillow alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-width doorways
Wheelchairs available on site

Things to do

24-hour fitness center
Outdoor pool

Outdoor

BBQ grill(s)
Pool sun loungers
Terrace

Conveniences

Elevator
Front-desk safe
Grocery/convenience store
Library

More

Communal living room
Designated smoking areas
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

6 reviews

Review data

5 star reviews

33%

4 star reviews

33%

3 star reviews

0%

2 star reviews

0%

1 star reviews

33%

We have selected a sample of reviews which reflect what travellers have said about Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel

Latest reviews (6)

B

Bello

2 Jul 2024 - 11 Jul 2024
reviewed on expedia

4 out of 5 stars

The hotel itself wonderfull and its enployees are nice and very helpfull people Its location is however isolated. 40-60 minutes to Dubai downtown. Not possible to stay there without having own vehicule or use huge amount of money on taxis/transport
M

Mohammad

31 Mar 2024 - 5 Apr 2024
reviewed on hcom

1 out of 5 stars

We stayed at this property for 25 days and the house keeping would just make the bed and leave. We demanded that our room should be cleaned daily. We were told that’s only if you checkout as we don’t clean rooms daily for the long term guest. What a stupid excuse. I have travelled my whole life and never heard this before. Please don’t stay here. Trust me you will regret it
A

Alia

15 Feb 2024 - 29 Feb 2024
reviewed on expedia

1 out of 5 stars

If you stay here it’s like witnessing an episode of faulty towers but worse! Awful staff, awful cleanliness, awful location, awful food and fly infested rooms!
K

Kemisha W.

Invalid Date - Invalid Date
reviewed on orbitz

4 out of 5 stars

Great hotel and the room was awesome. Breakfast options were the same thing everyday but satisfactory. The hotel is really in the middle of nowhere so requires long costly taxi rides to get around to anywhere the shuttle won’t provide access to, especially at night. Tour operators do not do pickups at the hotel due to the far location so you have to meet them somewhere. The staff is great tho and the manager was particularly helpful to me with a challenging situation I faced.
N

Nawel

8 Apr 2021 - 9 Apr 2021
reviewed on hcom

5 out of 5 stars

Perfect stay. The staff was very helpfull and friendly. The breakfast was delicious with a wide range of meats. I would recommend it and if I have to stay close to the airport or AbouDhabi borders, i will stay their for sure.
A

14 Mar 2022 - 20 Mar 2022
reviewed on hcom

5 out of 5 stars

The customer service is amazing,all the staff are friendly and helpful,the house keeping are doing amazing job with cleaning,keep it up.The breakfast is one of the best and they also provide shuttle to the mall which is close by metro station,they also provide shuttle to the beach and the expo 2020.can’t remember the names of the staff at the reception,they got excellent customer service Overall me and my family enjoyed our stay and would definitely come back again.
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