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Crowne Plaza Birmingham NEC, an IHG Hotel

4 star rated hotel
8.6/10 Excellent
(1000 verified Hotels.com guest reviews)
See real reviews (30)

generated by AI based on family reviews

Overview

The Crowne Plaza Birmingham NEC hotel is praised for its spacious and comfortable rooms, along with its convenient location—within walking distance of Birmingham Airport and the NEC. Guests appreciate the large rooms, often mentioning their quietness and comfort. The hotel's breakfast also receives positive feedback. However, some guests point out that the hotel is undergoing refurbishment, and service in the bar/restaurant can be slow at times. There have also been some reports of issues with room facilities, such as air conditioning and extractor fans not working. Parking is available for a fee.

About the hotel

A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.

Nearby attractions

Located in Birmingham, Crowne Plaza Birmingham NEC, an IHG Hotel is near the airport and on a lake. Check out an event or a game at National Exhibition Centre, and consider making time for The Bear Grylls Adventure, a top attraction not to be missed.

Popular amenities

Parking

Uncovered self parking on site (GBP 10 per night)

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
24-hour room service
English breakfast available for a fee weekdays 6:00 AM–10:00 AM: GBP 18.95 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Assistive listening devices available
Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible restaurant

Things to do

Fitness center

Outdoor

BBQ grill(s)
Garden
Terrace

Conveniences

ATM/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

At least 80% lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Designated smoking areas
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Vegan dining options
Vegetarian dining options
map

Reviews that mention...

Hotel Reviews

for Crowne Plaza Birmingham NEC, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

30 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

10%

2 star reviews

10%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Crowne Plaza Birmingham NEC, an IHG Hotel

Showing 1 - 10 of 30 reviews

Latest reviews (30)

J

Jane

9 Jul 2024 - 10 Jul 2024
reviewed on expedia

5 out of 5 stars

Great hotel close to airport
S

Sophie

27 Jun 2024 - 28 Jun 2024
reviewed on hcom

4 out of 5 stars

Really big rooms, very comfy and very quiet. Great hotel, good parking, very spacious lobby and bar area. Would stay again.
A

Anthony

13 Jun 2024 - 14 Jun 2024
reviewed on expedia

5 out of 5 stars

Ideal for NEC, we've stayed here twice now for the Gardeners World shows and got a really good night's sleep in ready to get to the show when it opened. Parking arrangements seem to be even better than last year and they now allow you to stay parked there for the whole checkout day as well rather than just the exact 24hrs but you have to ask for this when you check in - if we'd known in advance we could have avoided booking the NEC parking in advance and saved 8 quid, will know in future!
K

Karen

4 May 2024 - 5 May 2024
reviewed on expedia

4 out of 5 stars

The hotel was lovely clean and in a lovely location walking distance from airport but far enough away for it to be peaceful. We had a room on the 5th floor it was clean and a good size bed was not great but ok for 1 night my only fault for my stay was waking up at around 4am when i heard what i think was a washing machine above me i have a feeling the floor above 5th is for staff maybe and thats where they have their laundry done so would avoid the 5th floor if possible
M

Michael

4 May 2024 - 5 May 2024
reviewed on hcom

5 out of 5 stars

Overnight stay before our flight. Clean, comfortable and plenty of food choices a short walk away as we didn’t fancy eating in.
C

Clara

19 Apr 2024 - 22 Apr 2024
reviewed on hcom

5 out of 5 stars

If you're looking for an hotel near NEC and the airport, this is a great choice!
S

Sarah

10 Mar 2024 - 11 Mar 2024
reviewed on hcom

4 out of 5 stars

The hotel was clean and comfortable with plenty of space and a decent view. We managed to check in early but the man on reception seemed quite stressed and irritable. Whilst we were waiting in a queue he kept asking everyone that turned up if they were checking in or out. If they were checking out then he would serve them first. We were literally stood at the desk trying to check in but in the time he checked out 3 other people. I found this very rude as he just seemed to be rushing. I would not expect this from a front desk. If I was in a queue then once I had waited my turn I would expect to be served and only me. We paid for parking outside by scanning the signs which are dotted all over. Once at reception the man started to tell us something about parking then served someone else then finished what he was saying. Apparently if we had paid at reception it’s cheaper. The hotel is nice and I would stay again and recommend especially for the location.
T

TM

16 Dec 2023 - 17 Dec 2023
reviewed on hcom

5 out of 5 stars

Great hotel, fantastic location for concert at Resorts world arena, excellent rooms . Breakfast was very good with many choices. Bar area was busy but then it was Xmas week , had a good atmosphere. Car parking cost £10.
A

Angela

9 Dec 2023 - 10 Dec 2023
reviewed on expedia

5 out of 5 stars

Convenient, easy walking distance to World Resorts Arena. Plenty of dining options and shopping next to the hotel. Great road transport links to motorways. Reasonable priced ample parking available. Room was spacious, clean, comfortable and quiet. Staff were friendly, helpful and polite. Plenty on reception so no queueing which was welcome after a long drive. Would definitely stay again!
J

Jill

9 Dec 2023 - 10 Dec 2023
reviewed on hcom

5 out of 5 stars

This is a lovely hotel. It’s clean and comfortable nice big rooms. I booked this for myself and 2 friends. We wanted to stay close to the World Resorts Arena where we were seeing Donny Osmond. This is so close 5 minutes walk away. It’s in a beautiful setting too right by a lake. This would also be ideal for anyone flying from the airport. The breakfast was really nice. We paid for that at check in. Can’t fault this hotel.
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