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The Arden Hotel & Leisure Club

3 star rated hotel
8.4/10 Very Good
(1122 verified Hotels.com guest reviews)
See real reviews (87)

generated by AI based on family reviews

Overview

The Arden Hotel & Leisure Club is a popular choice for travellers visiting the NEC, Resorts World, or Birmingham Airport, thanks to its convenient location and ample free parking. Guests appreciate the clean and comfortable rooms, though some describe the hotel as slightly dated. The friendly and helpful staff receive consistent praise, as do the on-site dining options. However, some reviewers note that noise from the nearby motorway can be an issue for certain rooms, and the leisure facilities are described by some as needing some updates. Breakfast is available, but considered by some to be overpriced.

Guest highlights

Convenient location for NEC and Airport
Friendly and helpful staff
Free parking
Onsite restaurant and bar

About the hotel

Nearby attractions

Located in Solihull, The Arden Hotel & Leisure Club is connected to a shopping center. Resorts World Birmingham and Bullring Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit The Bear Grylls Adventure and Cadbury World. Looking to enjoy an event or a game? See what's going on at National Exhibition Centre or Utilita Arena Birmingham. Take an opportunity to explore the area for water adventures such as water skiing and other activities like golfing.

Popular amenities

Parking

Electric car charging station on site
Free self parking on site
Limited onsite parking
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 12.00 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services

Accessibility

Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Arcade/game room
Billiards/pool table
Children's pool
Fitness center
Indoor pool
Sauna
Spa tub
Steam room

Outdoor

Garden
Outdoor furniture
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas
TV in lobby
map

Reviews that mention...

Hotel Reviews

for The Arden Hotel & Leisure Club
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

87 reviews

Review data

5 star reviews

48%

4 star reviews

36%

3 star reviews

10%

2 star reviews

3%

1 star reviews

2%

We have selected a sample of reviews which reflect what travellers have said about The Arden Hotel & Leisure Club

Showing 1 - 10 of 87 reviews

Latest reviews (87)

n

neville

26 Sept 2024 - 27 Sept 2024
reviewed on hcom

4 out of 5 stars

Pleasant friendly staff Good parking and despite proximity to motorway very limited road noise Hotel a little old and tired in places but clean and well maintained
R

Richard

19 Sept 2024 - 21 Sept 2024
reviewed on hcom

4 out of 5 stars

Stayed at hotel for a two-day conference at the NEC. 10 minute walk to venue and an array of bars, restaurants and entertainment at Resort World via short-cut along main road and through venue carpark. Close to Birmingham International station and airport. Large, clean, comfortable room. No plug sockets next to bed however. No air-con in room so would be very stuffy in hot weather although a fan is provided. Hotel next to dual carriageway but traffic noise wasn't too problematic. Breakfast was nice but very overpriced at £14 a night and there were no hash browns from what I could tell! Hotel staff all very welcoming and pleasant. Unfortunately due to lack of time I never got the chance to use the hotel's leisure facilities or try out the bar and restaurant. Would certainly stay again if ever in the area for an event.
P

Pooja

7 Sept 2024 - 9 Sept 2024
reviewed on hcom

4 out of 5 stars

The Arden Hotel & Leisure Club was a nice hotel close to the airport. We were fairly comfortable in our hotel room. The staff was really nice and the food was pretty good. The reason for the downvote is the location. It’s really difficult to get anywhere to and from the hotel. It would be really nice if the hotel could offer a shuttle to Resort World or some other area that has some options in walking distance. I would definitely stay again, though.
A

Anthony

28 Aug 2024 - 31 Aug 2024
reviewed on hcom

1 out of 5 stars

Full of travellors
C

Christopher

28 Aug 2024 - 29 Aug 2024
reviewed on hcom

4 out of 5 stars

Great hotel for staying free if flying from Birmingham
L

LINDA

31 Jul 2024 - 3 Aug 2024
reviewed on hcom

5 out of 5 stars

This was fairly convenient for the NEC event 'Festival of Quilts' - it took about 15 minutes to walk there. However, it did not seem to be on the free NEC shuttle bus route in a direct way but the reception sorted a taxi for us when it was raining heavily one morning. We ate dinner in their restaurant, which was excellent; and nice that the staff recognised us the second time!
N

Natalie

20 Aug 2024 - 21 Aug 2024
reviewed on hcom

5 out of 5 stars

Stayed for one night to attend an event in the NEC, hotel is about a 10 minute easy walk away. The hotel itself is clean and staff are friendly. I can't comment on the food as we ate out. Plenty of parking at the hotel, free until 2pm on day of departure. You can park for longer for a reasonable cost.
J

Jimmy

6 Aug 2024 - 7 Aug 2024
reviewed on hcom

5 out of 5 stars

Great, rooms just a tad dated.but good service, used the gym was in good condition for a hotel gym. Good pool, restaurant food was very nice again with great friendly service Free secure parking, a short walk to resorts world if you fancy a change. Very competitively priced
H

Hamilton

24 Jul 2024 - 25 Jul 2024
reviewed on hcom

5 out of 5 stars

Near airport. Friendly staff
T

Tracy

31 Jul 2024 - 1 Aug 2024
reviewed on hcom

2 out of 5 stars

It’s a 3* so don’t expect lots of bells and whistles but do expect carpets to have been vacuumed and just not the shabby, threadbare dump that it is. Also they wait until you are outside the free cancellation period to tell you that there is no air-con in bedrooms. 28c outside so our room was over 30c. Also that ‘free’ parking is only until 2pm then it’s chargeable. Machine tried to charge us £15 for leaving at 14.40 instead of what they tell you is £5 for 3 extra hours then cost go up rapidly. We’ve stayed here before because its walking distance to NEC but never again.
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