Holiday Inn London-Gatwick Airport, an IHG Hotel

It was an emergency booking following a flight change and was completed quickly and efficiently online from our holiday destination in Berlin.

Perfect airport hotel. The Hoppa made transportation to and from the airport easy. Nice clean room with an excellent breakfast buffet offering a full English breakfast with plenty of other options.

Rooms were spacious and well appointed. The chicken curry I had for dinner was one of the best I have ever eaten. Holiday Inn has proven to provide great accomdation for the night before early flights both at Gatwick and in Melbourne.

Arrived late for a next day flight, no cot in the room but someone very quickly brought it up for us. The room was very hot and no sound proofing from other guests in the corridors. Plane noise also loud but we chose a hotel on the airport so can’t complain. Our main trouble is that parking was non existent when we arrived, and with a two year old sleeping we hastily parked on grass after being told to by reception. The following morning we were stuck in the mud after a night of rain. Luckily a kind receptionist got some guys to come help us and after maybe half hour we were out. Although sewage was coming out of the we’d mud and we could smell this from our trainers when at the airport. We also had to pay to park which seems crazy when it was on a random piece of grass.

Between flights. It was fine

Great hotel to spend night before flight back to US. Bus service great to get you to the airport and train station.

The hotel was very clean and convenient for the purpose of our trip. The restaurant was very good. Though it would be better if an express breakfast with adequate nutrition was available for people like us who have very early flights from Gatwick. I really don’t get the duvet thing. If I used the duvet, I was too hot; if I threw it off, I was too cold. Why not provide a top flat sheet, so guests have options. I eventually reached inside the duvet and stuffed the thick part into the center of the bed and slept under the cover.

Just an overnight stay after a late flight but I thought it was excellent. The room was very clean and well stocked. The bed was very big, comfortable and clean. The breakfast the following morning was very good. From the orange juice (with bits) or other juice of preferred to the range of cereal, the freshly chopped fruit with yogurt, dried fruits and seeds. Then there was a full English with black pudding, granary bread toast, pastries and tea/coffee. Breakfast can be done so wrong so often, but these guys had it spot on for me. Would definitely recommend and will use again when flying to or from Gatwick.

Not a good experience. Went to check in and shared I had a reservation but told they’d need to check in rooms as many flights canceled. I booked 6 months ago so there should not be an issue. They didn’t ask the family before me the same question. The room was missing a tv remote, the front desk didn’t answer the phone, trash on the floor, hair dryer broken. Won’t spend my money here again

This property lacks the Holiday Inn standard. You can feel the coils of the beds, as you sleep. They do not provide washcloths, and guests are only allowed one towel. How is a girl supposed to wash her hair? The shower head is weak, and the hot water almost non existent. The front desk is only semi helpful, depending on who helps you. I had several questions about the shuttle to the train station, and the desk clerk seemed annoyed to answer them. Later, I asked a female, and she was friendly and helpful. I have stayed at a lot of Holiday Inns, and this location doesn’t measure up to the others.