Travelodge Gatwick Airport Central

Clean and big room very comfortable. Nice breakfast. Easy access to airport by shuttle.

The hotel had several shortcomings during our stay. Firstly, they charged for internet access. There was no fridge in the room, and the air conditioning unit made such a loud noise that we had to turn it off. Additionally, the room lacked any furniture other than the bed. The television was very small, and only one towel was provided for two guests. The hot water barely worked, and there was no explanation given about the availability of a shuttle service to the airport, which also came at an additional cost. Being from Canada, I am accustomed to these amenities being complimentary.

30 minutes of free wifi? Who doesn't offer free wifi these days when you're staying with them?! No phone in the room? Couldn't ring to let them know the heating/a/c unit on the wall that had to be turned on as the room was freezing, was so loud. Isn't a phone mandatory? Safety requirement? Breakfast was awful.... Closeness to the airport was convenient, but not even a complimentary shuttle. Overall, worst of the 5 hotels we stayed at during our 2 week holiday and would not recommend.

FREE WIFI IS NOT FREE!? ITS 3POUND Hotel did not leave info regarding transfer from Airport they offer... a Taxi driver asked us why we called him and not use their shuttle. Long day of travelling from Canada... excited to shower after the plane rides... get to hotel and NO SHAMPOO OR SOAP. dispenser was empty. Went to front desk and they gave us a plastic cup of green liquid.... turns out it was a foam dish soap!? Smelt like cleaning fluid. Dissapointing.

It is ok , cost conscious close to airport no bells or whistles but price is right

Good hotel with very friendly personnel. Shuttle to the airport ($8 round trip)

Separate complaint will be sent to Travelodge. Booked in early for £10.00 only to be shown to a room that smelled of smoke/we think old and in the furnishings, carpet was terribly stained , dirty and not hoovered. Hair in bathroom floor and built up dirt all around bathroom floor edges. Both mirrors in the room unclean. Window sill dirty. We had stayed here on our arrival at Gatwick airport as well and when we asked the reception person on to call us a taxi a very unsafe situation occurred which has been since reported and met with indifference by that at same person when we returned 6 weeks later. The only positive thing to say is that the cafe/ bar staff appear to work hard trying to keep a very run down space clean. It is not their fault seats are ripped, paint is off the walls and management seems uncaring. Never again!!!

Close to countryside and airport. Spacious room, comfy bed. Helpful staff. The negative, sparsely furnished. No surface to sort possessions and foreign money, after long haul flight.

I arrived at midnight, very tired I’d been awake since 5AM. Door key/card didn’t work, had return to lobby. Second key card didn’t work, I had to insert multiple times finally it worked. I was almost in tears. I had to get up at 4:30AM. Carpet inside room badly stained. Furniture was spartan. Room had strange odor. Bathroom was clean, but modular shower insert very slippery inside—be careful like the sign says. I ordered taxi for 5AM and it was 15 minutes late, and arrived 10 minutes after inquiring a second time. Service at desk mediocre, inattentive. Overpriced even for location. For a motel chain this was a disappointment. I wish I stayed at one of the mom and pop type places I also found listed nearby. I almost never fill these out. So maybe people only post bad reviews and those with good experiences don’t post. I may skew the rating negative and I apologize—it’s just that my experience was less than underwhelming.

Cheap and cheerful a long way from the airport and we had to pay £9 for the shuttle bus first time ever I have had to pay for a shuttle