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ibis London Heathrow Airport

3 star rated hotel
7.8/10 Good
(2258 verified Hotels.com guest reviews)
See real reviews (346)

generated by AI based on family reviews

Overview

The ibis London Heathrow Airport is a budget-friendly option praised for its convenient location near Heathrow Airport and its reliable, although not free, shuttle service. Guests appreciate the clean rooms and helpful staff. While some find the rooms small and basic, the hotel's proximity to airport transport links and the availability of onsite food and drink options are consistently highlighted as positive aspects. However, some reviews mention issues with cleanliness, the lack of air conditioning, and inconsistent shuttle service.

Guest highlights

Convenient location near Heathrow Airport and transport links
Helpful and friendly staff
Onsite restaurant with food available throughout the day
Good value for money

About the hotel

Nearby attractions

Near a metro station, ibis London Heathrow Airport is in Heathrow Villages, a neighborhood in Hayes with good airport proximity. Marble Arch is a notable landmark and some of the area's popular attractions include Natural History Museum and LEGOLAND® Windsor. Looking to enjoy an event or a game while in town? See what's happening at Wembley Stadium or Twickenham Stadium.

Popular amenities

Parking

Airport shuttle at scheduled times
Electric car charging station on site
Roundtrip airport shuttle (surcharge) from 6:00 AM - 11:30 PM
Self parking on site (GBP 12 per day)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: GBP 13.50 for adults and GBP 9 for children
Coffee/tea in common area(s)

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible airport shuttle
Accessible bathroom (select rooms)
Assistive listening devices available
Elevator
Handrails in hallways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Bike parking

Outdoor

Terrace

Conveniences

ATM/banking services
Elevator
Front-desk safe
Vending machine
Water dispenser

More

Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Double-glazed windows
Living plant wall
No plastic coffee stirrers
No plastic drinking straws
No plastic soda bottles
No plastic water bottles
Reusable cups only
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options
Water dispenser
map

Reviews that mention...

Hotel Reviews

for ibis London Heathrow Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

346 reviews

Review data

5 star reviews

38%

4 star reviews

35%

3 star reviews

13%

2 star reviews

7%

1 star reviews

6%

We have selected a sample of reviews which reflect what travellers have said about ibis London Heathrow Airport

Showing 1 - 10 of 346 reviews

Latest reviews (346)

B

Bryce

7 Oct 2024 - 8 Oct 2024
reviewed on hcom

4 out of 5 stars

It's an airport hotel. If you're looking for a place to stay close to Heathrow with a reliable shuttle, this is a good option. I've stayed here a couple of times on overnight layovers and the shuttle isn't free. You have to buy a ticket by either paying the driver directly or buying a ticket on a kiosk in the lobby. So it's not free, but it is reliable. There's a schedule posted on the check in counter and it runs at pretty much exactly those times. The rooms have been clean both times I've stayed here and the staff has been pleasant and helpful. It's a perfectly acceptable airport hotel if that's what you're looking for.
R

Robert

15 Sept 2024 - 16 Sept 2024
reviewed on hcom

5 out of 5 stars

Great place to stay at a great price. Easy access to all bus routes to the airport. Really good buffet breakfast with plenty of choice.
S

Shawna

20 Sept 2024 - 24 Sept 2024
reviewed on hcom

3 out of 5 stars

Hotel shuttle was not operating. Shuttle non-existant as far as we could tell. Rooms not very clean, carpets worn and dirty. But, the staff were nice and helpful. It gave us a place to sleep.
A

Ashleigh

11 Sept 2024 - 14 Sept 2024
reviewed on hcom

4 out of 5 stars

Budget is accurate for this Ibis. Very small and basic room, had to pay £12 extra for parking per 24 hours which defeats the purpose of budget
A

Antony

8 Sept 2024 - 9 Sept 2024
reviewed on hcom

5 out of 5 stars

One night stay before an early flight. Clean and comfortable small room which suited our needs.
A

Andy

1 Sept 2024 - 2 Sept 2024
reviewed on hcom

5 out of 5 stars

Does what it says. Right be the airport. Perfect for early departure
T

Thomas

31 Aug 2024 - 1 Sept 2024
reviewed on hcom

4 out of 5 stars

used as a stop over before flying home ideal location and was able to recharge
A

Anne-Marie

23 Aug 2024 - 24 Aug 2024
reviewed on hcom

5 out of 5 stars

Good location near airport, happy with facilities, restaurant good for continental breakfast.
V

Vicki

23 Aug 2024 - 24 Aug 2024
reviewed on hcom

3 out of 5 stars

Size like a microtel in USA, 2 people can’t be on same side of room at same time. Not a mattress, more like a thick pad, my back woke up sore. Shuttle runs once an hour?? $30 pounds taxi ride.
C

Claire

8 Aug 2024 - 9 Aug 2024
reviewed on hcom

5 out of 5 stars

Very good hotel Clean and tidy Reception helpful Ideally placed for bus service to airport
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