A
Amelia
13 Apr 2024 - 14 Apr 2024
reviewed on expedia
5 out of 5 stars
Absolutely gorgeous especially for the price! Only wished I could’ve stayed longer to enjoy it more thoroughly. Service is swift and polite, even in the middle of the night. There is parking available. Would definitely come back and definitely recommend.
Lovely courtyards and greenery, vintage room interiors, rest of hotel is very grand and luxurious, every corner is perfect for photos!
The whole place is surrounded by greenery so there’s nothing really in walking distance. You can get uber though, including food delivery. Would recommend taking a car with you if you’re looking to go out and about, unless you plan on staying at the hotel mostly then you don’t need one.
But overall, wonderful experience, no regret!
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Vykintas
20 Jan 2024 - 21 Jan 2024
reviewed on hcom
2 out of 5 stars
Beautiful building with a lot of history. Dinner it was terrible, we had a crab linguine that was all mashed, unbelievable presentation, it looks like a dog food from a can, and we also had a caesar salad, but the chicken was totally bland with no salt al all, sauce was not caesar salad sauce, it was some oil, and the bread croutons were so hard and oily, impossible to eat.
The wine glass on the table was dirty.
Cocktails were like a 5 year old child made them, I was shocked.
The bartender was very nice, we met him later on, I just think he was not properly trained and he didn’t know what to do or how to do, or the hotel is not looking after the quality level.
The feeling that we had that the hotel management is relaying on the history of the place and ignoring the quality. It is riding high on its historical events. Spa area is nice, beautiful roof, but is outside the hotel building and they provide a transfer.
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Carl
29 Dec 2023 - 30 Dec 2023
reviewed on hcom
5 out of 5 stars
Reception and check in was quick despite a wedding party seemingly taking over the main house. Staff friendly, efficient and polite.
Our room was in a building a short walk / drive away with its own parking. The room was huge, clean and comfortable, with a good size ensuite with both bath, shower and twin basins. Temperature control was good too. The only thing lacking in the room was a USB charging point but I could manage a night without.
Dinner in the Adam’s Brasserie - lovey starters, steaks cooked to perfection and friendly polite service (thank you Cole !)
All in all a lovely place to stay
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Jeremy
24 Sept 2023 - 25 Sept 2023
reviewed on expedia
3 out of 5 stars
First of all it’s a beautiful old property with lovely grounds. Clearly at some point in time it was a fantastic mansion house however it’s now in desperate need of renovation or very least some paint, new furniture and TLC. The whole building is tired, our room was huge however really needed a deep clean and a good paint - everything in there from the iron, to the bathroom is dated. The staff are very friendly and do the best they can I’m sure. Would like to see the property bought back to its former glory…
It’s convenient to Luton airport set in lovely grounds and given there is not tons around we would probably stat again but put some money back into this property and it would be much appreciated but all I’m sure who stay there.
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John
28 Aug 2023 - 29 Aug 2023
reviewed on expedia
5 out of 5 stars
Our flight was cancelled out Luton and the staff at this hotel couldn’t have been any more understanding, more welcoming and more professional. Credit to themselves.
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Donna F
28 May 2023 - 29 May 2023
reviewed on hcom
5 out of 5 stars
Luton Hoo was an elegant experience in a bucolic setting. We enjoyed exploring the gardens, had a nice meal in the restaurant and pleasant stay overall. Our room was large and comfortable, the only small glitch was the 3:00am fire alarm! We booked there due to an early flight out of Luton Airport the following morning, not your typical airport hotel!
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Tony
Invalid Date - Invalid Date
reviewed on expedia
5 out of 5 stars
Fantastic hotel with beautiful grounds. Spa excellent. Food in Brazzerie wasexcellent as was service. Would recommend as perfect venue, not far to travel
from home (Bushey).
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Ed
Invalid Date - Invalid Date
reviewed on expedia
4 out of 5 stars
We were slightly disappointed that despite booking a Mansion House room, were actually in the old stable block complex several hundred yards away.
I'm not sure if the error in location is the fault of the Hoo or Expedia who I booked through, but I would suggest you call and check if it matters to you.
The next disappointment is that at 2pm on the day we could not get into the main restaurant - again a schoolboy error on my part but it never occurred to me that as a resident we wouldn't be able to dine there.
Having said that the meal in the Bistro was still perfectly enjoyable - although my wife's steak was dry and overcooked, when she'd specifically ordered rare, and the G&T's were an expensive £10 each (doubles without asking).
We went to the main house for drinks. My comment here would be the background music was completely at odds with the place - as it was when we had coffee the next morning. Musaaac or lift music - just not required and lowered the tone in my humble opinion!!
All in all we found all the staff most friendly and helpful, and as an aside the Land Rover Experience was a great day out too.
Luton airport is very close by - so useful if you are heading to or from there, but expect a bit of plane noise at night and early in the morning.
Grounds are lovely, so spare some time for a wander if the weather permits.
So the tip would be to check you are in the mansion house, and book early for the main restaurant....