Thistle Express London Luton

We stayed night before early flight so didnt get to have breakfast,rooms were spacious and comfy,staff lovely ,walls a little thin! And unfortunately fire doors are always going to bang,but would stay again ,overall really good

Great overnight stay for early flight next morning. Room clean, spacious and quiet

We had an overnight stay before early flight from Luton. Rooms were ok, carpet was very stained in the room and general wear and tear visible. Bathroom and bedding was very clean. Reception and eating area downstairs was very nice. The hotel area outside is not the best, would not venture out late at night. Lots of people hanging around outside along from the hotel. The noise outside in the middle of the night was terrible. Sounded like gangs passing past. We had an early flight so got up at 4am we were very quiet in the room but the person in next room stared banging on the wall then came and kicked on our room door. Terrifying experience. I phoned reception and they sent security up and they sorted it out immediately. They staff and security were very helpful and apologised and advised the person would be removed from their room. Would not stay again due to area.

It’s nothing special but great value for short stay with early morning flight. Staff are friendly and helpful and sort early taxi for you. Only thing to improve is soundproofing windows as lots of noise from external areas

It was an overnight stay for airport connections The only thing is that they claim to offer a shuttle from the airport when it’s a bus service that the city offers for a fee and the station is not too close to the hotel so at night it was a bit strange

Very standard hotel. Within easy reach of the airport. Clean. However, its proximity to the airport also means it is nosy. Noisier than hotels closer to the airport.

Stayed here for one night after flying back from Spain and I didn't want a 2 hour drive in the dark back home. The staff were extremely friendly and helpful. The room was spotlessly clean with a nice flatscreen tv to watch and unwind. Only downside is the coffee machine was in the lobby with no facilities in the actual room but you coupd use the machine's whenever you wanted. That wouldn't stop me using the Thistle Express in future. Its EXCELLENT value for money!!

The hotel was comfortable enough, didn't see anywhere (this might be my fault) that you have to pay for the parking and that it's not included in your stay. Room was clean, could have done with more than 1 pillow each. Breakfast was alright, although they very quickly ran out of bread.

Stay is convenient for travel and the staff really put an effoŕt in this hotel which could do with updating/refreshing on some floors. Sabiha larisaa and sunny stand out

I didn't like music from a nearby bar late when we had an early flight. We could hear ever for slam and every conversation in nearby rooms. It was hard to sleep.Someone was smoking on our floor and staff banged to open our door at almost 10 pm. Just me and my kids trying to sleep, not us smoking. There were unsavory people hanging just outside the hotel on the walkway to the mall that appeared to be doing drugs. The rooms were clean, but you can tell they could have replaced some things that were just painted. No conditioner in our shower. No 120 outlet except in the bathroom. Lobby was nice. Nice to have free coffee and tea. The reception allowed to hold our bags as we arrived early. Bedding was nice but I wish there were more pillows, but I like more than one.