Stuart Hotel

Checked in to property and had problem with a blocked pipe on the floor water outside the hall way staff informed us we need to move to different hotel stood on reception for more than 1 hour trying to speak to receptionist as he was sorting another hotel at 3am no professional service receptionist wasn't helpful at all , asked for a taxi service hotel people wasn't happy to provide us one and asked us to pay for it even we paid full booking fee , wouldn't recommend avoid at any cost worst place in town 👎

Despite me telling them at the time of booking , that I am disabled, they didn't inform me that the lift doesn't work , and hasn't worked since march! My room was in the second floor! Then they wanted to charge me £15 per night for parking , despite my blue badge. The hotel itself is run down and more like a hostel than a hotel, noisy, shouting during the night, overall disgusting , would not recommend