Metro Inns Newcastle

Absolutely terrible No sleep when we needed to catch an early flight with dogs barking in the early hours as there were dogs staying at hotel and also guests shouting, arguing and pacing the floors. Very thin walls shared toilets which wernt made clear and also room photos do not show the rooms properly.

Metro Inns are a ultra budget chain so you get what you pay for... a safe room to sleep/be awake in... no ensuite but communal separate shower rooms and toilets that are clean and presentable The Newcastle site appeals to people who are headed to the nearby airport so it was not a surprise to have my door banged on at 4am in the morning by a group of drunken Geordie tw@ts informing me they were going to Cypress... as they did this for all the guests in my corridor, I did not feel singled out. Rooms are tired, and, despite being "non smoking" they smelled of past residents smoking, smelled damp. Bed sheets and provided towels well laundered and clean Will stay there again but not for the faint hearted but cheap and very convenient- breakfast at nearby McDonald's at 5am

I booked here because I needed to be near the airport and it was cheap. The hotel has a large car park plenty of spaces. Rooms are not en-suite and it was quite a walk to the toilet. Bed was comfortable room was quite depressing and tired and very basic. Not a pleasant experience

For the whole 15 minutes that we managed to endure at this property there was a list of things wrong the size of my arm. Firstly, I wouldn’t have booked if it hadn’t of advertised a bath in my room, for such a cheap price I booked it. Didn’t have bath in my room or anywhere in the hotel. In fact they only provided a sink in the room, ick straight away. Second, it was absolutely freezing and the heater wouldn’t work so we rang reception straight away and the receptionist who looked like a Keith and responded to it bassically jogged to our room to try fix that problem, however he couldn’t so moved us to another room, which gave me a rash and my friend an asthma attack so we had to leave promptly nd waste another amount of money of another room at travel lodge up the road! Paid £52 for the worst 15 mins of our life! To top it off when you eventually got to the toilets after the long ass walk from your room you had to wait for a green light to enter for it to be ajazzed up porta loo! Really not impressed and want my money back! So much noise from students to top it off doors didn’t close and lock properly. Proper hostel horror vibes! Would not recommend.

4 flights of stairs no lifts, toilets dirty, mattress horrible

Cheap and near to airport and A1

I had a difficult journey. When I arrived at the hotel the staff were sympathetic and kind. They went way beyond what was expected and helped me settle in. A drink was made to calm my nerves and I was shown directly to my room. It was my first visit to Newcastle and all staff helped me with travel arrangement. Superb service.

Good basic very inexpensive hotel. Very convenient for stopping off or traveling into Newcastle.

Stayed for four nights.Very clean, very comfortable and friendly staff. Free parking, excellent price. Handy for Metro. Definitely recommend. Will stay again.

Good location near to the airport. Basic but nice enough