Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel

The Crowne Plaza Albany - The Desmond Hotel is a large hotel frequently used for weddings and conferences, conveniently located near Albany International Airport. Guests consistently praise the exceptional cleanliness of the hotel and the outstanding service provided by the friendly and helpful staff. The complimentary 24-hour airport shuttle is a significant advantage for travellers, with many noting its speed and accessibility, though some have experienced minor difficulties locating the shuttle at the airport. The on-site restaurant, Mr. Do’s, receives positive feedback for its food quality, although some mention slow service at times. While most find the rooms spacious and comfortable, some reviewers mention that the hotel could benefit from some modernisation, and issues such as hard beds, noise from events, and inconsistent housekeeping have been reported.