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Tru By Hilton Albany Airport, NY

2 1/2 star rated hotel
9.2/10 Wonderful
(2354 verified Hotels.com guest reviews)
See real reviews (290)

generated by AI based on family reviews

Overview

The Tru By Hilton Albany Airport receives overwhelmingly positive feedback, particularly for its convenient location near Albany Airport and its excellent 24/7 shuttle service. Guests consistently praise the cleanliness and modernity of the hotel, along with the friendly and helpful staff. The complimentary breakfast is also frequently mentioned as a positive aspect. While some minor issues such as occasional Wi-Fi problems or noise complaints have been noted, these are outweighed by the many positive comments. The hotel is a popular choice for those needing airport proximity and a comfortable stay.

Guest highlights

24/7 airport shuttle service
Clean and modern rooms
Friendly and helpful staff
Complimentary breakfast

About the hotel

An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.

Nearby attractions

Next to a golf course and in the business district, Tru By Hilton Albany Airport, NY is in an area with good airport proximity. Travelers eager for a bit of culture can stop by The Egg, while those who have shopping on the agenda may want to visit Colonie Center Mall and Crossgates Mall. Looking to enjoy an event or a game while in town? See what's going on at MVP Arena. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails and mountain climbing nearby.

Popular amenities

Parking

Airport shuttle on request
Electric car charging station on site
Free 24-hour roundtrip airport shuttle
Free self parking on site
Onsite parking includes off-street options
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily 6:00 AM–10:00 AM

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

18 holes of golf
Arcade/game room
Bicycle rentals
Fitness center
Hiking/biking trails
Swimming pool

Outdoor

Firepit
Garden
Outdoor furniture
Terrace

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand
Library
Water dispenser

More

Shared microwave
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Tru By Hilton Albany Airport, NY
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

290 reviews

Review data

5 star reviews

71%

4 star reviews

17%

3 star reviews

10%

2 star reviews

1%

1 star reviews

1%

We have selected a sample of reviews which reflect what travellers have said about Tru By Hilton Albany Airport, NY

Showing 1 - 10 of 290 reviews

Latest reviews (290)

M

Michelle

27 Sept 2024 - 28 Sept 2024
reviewed on hcom

5 out of 5 stars

Beds were comfortable. Looked brand new and well appointed. Room was a bit tight for 4 people. It could have been 2’ wider and then I would give it 5 stars. We kept banging into each other. For a solo traveler it’s perfect. I would stay again when visiting family.
C

Claire

7 Oct 2024 - 8 Oct 2024
reviewed on hcom

5 out of 5 stars

Stayed here before a 6:15 flight- very much appreciated the free on demand airport shuttle
K

Kristin

5 Oct 2024 - 6 Oct 2024
reviewed on hcom

5 out of 5 stars

Great stay. Clean, friendly staff, great airport service.
L

Lauren

20 Sept 2024 - 23 Sept 2024
reviewed on hcom

5 out of 5 stars

Comfortable and easy to get around. Close to airport
D

Denise

21 Sept 2024 - 22 Sept 2024
reviewed on hcom

4 out of 5 stars

Just a quick one night stay due to an early flight
B

Barbara

14 Sept 2024 - 15 Sept 2024
reviewed on hcom

5 out of 5 stars

New place. So close to the airport too. Wonderful shuttle service.
K

Katherine

12 Sept 2024 - 13 Sept 2024
reviewed on hcom

5 out of 5 stars

Room was spacious, clean, and had everything I needed. Common area options (breakfast, workspace, etc) are generous. Staff was friendly and quick to accommodate with shuttle service to/from the airport.
J

Jill

5 Sept 2024 - 9 Sept 2024
reviewed on hcom

5 out of 5 stars

Staff was very friendly and helpful. Appreciated the shuttle to and from the airport. Enjoyed the variety of breakfast items. Food was not as hot as we would have liked, but several days were busy with large groups frequently opening the food warmers. Beds were very comfortable! Could have used a little drawer storage, but we made it work and will definitely be back.
J

Jenna

26 Aug 2024 - 27 Aug 2024
reviewed on hcom

5 out of 5 stars

This place is amazing! A must stay, and we will do so next time we need to stay near the airport. Lots of simple amenities that really increase the quality of your stay, and really colorful and artistic design.
B

Barbara

25 Aug 2024 - 26 Aug 2024
reviewed on hcom

4 out of 5 stars

The hotel is conveniently located to Albany airport, and the hotel does have a 24/7 shuttle service, which was great! The reason I gave it a 4 and not a 5 was because the family next to us had out of control children who were running up and down the halls screaming well past 11:00 PM. The hotel staff did respond to our requests - more than one - to speak to the parents, but the parents obviously didn’t care or had no control over their kids.
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