Homewood Suites by Hilton Albany

If there was a word to describe above excellent or perfection, that's the word I would use for this hotel. Everything, from cleaning, service, employees to delicious breakfast, great pool, easy parking.....absolutely everything was 10 . They even have laundry on site and it's free. The rooms are very spacious and come well equipped with everything needed (they have full kitchens in the suites!!!). We are a family of five with 3 children traveling around US for a year and so far this is the best hotel we've stayed in....and for this reason, moving forward, will try to book everywhere else we travel in US a Homewood Suites hotel.

Just stayed overnight as our flight was cancelled and had to leave early to catch the first flight out. The room was clean and spacious, front desk staff was welcoming. Too bad we didn’t get to have the free breakfast nor the afternoon reception as the latter was only offered every Wednesday. Airport shuttle service was a big plus and they come every 10 minutes

Glad we selected this place, as they left us little to complain about. Good size room, though we would have liked for the living area to be a couple feet wider. Most everything in the room worked well, except the fridge, where everything that was put in there would freeze. Good breakfast. Lots of luggage carts, so one was always available when needed. The HVAC worked well. We were always able to find an open parking space, which is a plus. Only 5 minutes from the airport terminal. We would definitely choose to stay here again if in the area.

Rooms were large, clean, and well appointed. Overall facility was very nice. Close to airport, shopping, and restaurants. Excellent complimentary breakfast

We were at the property from Tues. May7th until Fri. May 10th. We had traveled to Albany for a funeral. Upon arriving the room was clean everything was fine.We left for the wake on Wed. and came back to the room in the evening and nothing had been touched. Beds unmade, wet towels on the floor and no clean towels. I called the desk and was told that the cleaning staff was gone but they would send up clean towels. Went to the funeral on Thurs and when we came back to the room again nothing was cleaned. Called the desk was told it was 4:31 but they would get someone to at least take and replace the towels. A young lady did show up after 5:00 and did a great job. At every call I was told that if we left the do not disturb sign out they would not enter the room. I told them we didn't even have a sign to put on the door. All in all a not so great expedrience at Homewood Suites. Way too much money to pay for the room for the lack of service.

Check in was easy, lots of parking. Clean and quiet facilities. Free breakfast with lots of options.

Booked this for my elderly father before his flight out of Albany - staff were very helpful and location was super convenient for him to get to the airport

We enjoyed our stay. We were pleased that the pool opened at 7am. The breakfast was good. The only negative thing I could say, is there doesn't seem to be enough parking.

Friendly staff, great location, comfortable rooms, great breakfast and decent pool area. This is my go-to spot when I travel. Highly recommend!

So far so good check in was very quick . Desk person was very courteous and informed us about the breakfast in the morning. And informed us about all the hotel has to offer . And also about the shuttle bus which we didn’t need . Very professional and informative.definitely would come back again