Baymont by Wyndham Latham Albany Airport

I stay here when I travel, meets all my needs.

No shuttle to pick us up from airport at 11:40 pm. The attendant at the front desk told me 2 days prior that if i called when i landed they would pick me up. If not i would have canceled and got a different hotel. Room smelled musty until we ran the ac for 30 minutes. No toilet paper holder and NO TOILET PAPER! Bed was comfortable. Next morning they had no breakfast. Just one paper bag with an apple juice, a small water, some small fruit rollup. So i paid for a breakfast and didnt get one. The moni g attendant was very nice and shuttled us to the airport. Overall, very rundown hotel. Seems like no one has put any money into it for decades. Why did they not furnish us with some scrambled eggs and toast or an orange juice machine. Something. I woul only stay here if nothing was available.

As a female traveling alone, I was afraid to walk the parking lot with all the men smoking and drinking outside. I stayed somewhere else.

We chose this place because it was near the air port and has a free shuttle, which took 50 minutes to arrive. The hotel is a mile from the airport and there was no traffic although they find us that was the holdup. We could have walked in 20 minutes. No one at the non-existent breakfast. No coffee. We took an Uber to get back to the airport since no one was at the desk to take us back to the airport.

I stayed one night for I had an early flight. The hotel is in poor condition, the hallway smells, the bathroom smelled of urine although appeared clean, clearly it wasn’t. I couldn’t wait to leave. I’ll never go back

Guessing this is a convenient hotel for those going to the airport. Guest room was ok but bathroom needed serious updating. I don't think the hotel was dirty as much as it was worn. Breakfast was unimpressive. Main gripe is that it was NOT worth what we paid for it - this would have been fine/understandable if it had been half the cost.

I reserved a room for my brother, who was driving in from Iowa, and myself, flying in from Spokane, ID. My flights got screwed up and greatly delayed: i.e., I did not land until 1:30 AM. The staff refused to let my brother, who arrived around 8, to go to the room because it was in my name. I spoke to two different individuals. No luck, understanding, sympathy, etc. My brother ended up spending 5 hours hanging out at the airport waiting for me. In the end we ended up staying somewhere else, checking in at 2 AM. This was the worse customer service that I've ever recieved. I'll never use this chain again.

Rooms were nice. Smelled like an Albany area motel. Hallways were rough looking. Needing refurbishment. Next to the airport which is good, but distant from other venues. Stick to hotels near the interstate. Got a great last minute price, so much cheaper than booking in advance or other places. Tucker in near rental cars away from food and gas stations.

You get what you pay for. It’s was sufficient for one night. There were some sketchy people hanging around. Looks like a family had set up home in the gazebo outside.Hotel owners were friendly enough. There is nothing near the hotel but close to airport & they offer a pick up. Needs a freshen up. Some new paint & carpet cleaning would make a difference.

Great staff flexible times for pick-up from airport