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Quality Inn & Suites Albany Airport

2 1/2 star rated hotel
5.8/10
(749 verified Hotels.com guest reviews)
See real reviews (9)

generated by AI based on family reviews

Overview

The Quality Inn & Suites Albany Airport offers mixed reviews. While some guests praise its convenient location near Albany Airport and the comfortable beds in some rooms, many express concerns about cleanliness and maintenance. Reports of dirty rooms, broken amenities, and issues with the parking lot are frequent. While staff are often described as pleasant, the overall condition of the hotel appears to be a significant concern, with some reviewers suggesting the property is in need of major renovations.

Guest highlights

Convenient location near Albany Airport
Comfortable beds in some rooms

About the hotel

Nearby attractions

Quality Inn & Suites Albany Airport is located in Latham. Curtain Call Theater and Waterford Historical Museum are cultural highlights, and travelers looking to shop may want to visit Latham Farms and Colonie Center Mall. Looking to enjoy an event or a game while in town? See what's happening at Albany Indoor Rockgym or SEFCU Arena.

Popular amenities

Parking

Free RV/bus/truck parking on site
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free continental breakfast available daily 6:00 AM–9:00 AM
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Quality Inn & Suites Albany Airport
star-fullstar-fullstar-emptystar-emptystar-empty

2 out of 5 stars

9 reviews

Review data

5 star reviews

0%

4 star reviews

22%

3 star reviews

22%

2 star reviews

11%

1 star reviews

44%

We have selected a sample of reviews which reflect what travellers have said about Quality Inn & Suites Albany Airport

Latest reviews (9)

L

Linda

5 Jan 2024 - 6 Jan 2024
reviewed on hcom

3 out of 5 stars

i read a lot of reviews saying it was filthy, but i don't always believe those and i needed a cheap overnight hotel after a flight that got in close to midnight. you could tell it was pretty old. i don't think it was particulary dirty per se, i think it was more that everything was so old it looked a little dirty. however, my room was very nice - a king bed in a roomwith a sitting room and it was clean. the entryway looked a bit updayted and was clean, the breakfast was only cereal, toast, yogurt or a tangerine - not exactly what they listed. the people were all very nice though
J

Jessica

Invalid Date - Invalid Date
reviewed on orbitz

1 out of 5 stars

I am ashamed to admit that we stayed! We were travelling over Christmas, this was Christmas night at 10:30 pm after spending 13 hours to knock off only three hours of our driving, we were desperate. The sheets were filthy, slept on top, the walls, mirrors and floors were smeared with dirty and such, take food dips left under the couch, beside bed, garbage. My children fear the name Quality Inn because of this one hotel (I know they aren’t all bad)
M

Mark

Invalid Date - Invalid Date
reviewed on orbitz

1 out of 5 stars

Property should be condemned. Drug addicts in the parking lot. Malfunctioning doors, ripped screens, missing curtains. Staff was nice though. Worst place I have ever stayed. Although it is New York.
M

Monique

9 Sept 2022 - 11 Sept 2022
reviewed on orbitz

1 out of 5 stars

This hotel needs to be renovated. The sofa is very very old. The king bed was lopsided. The parking lot had bags of garbage and looks like it is never clean.
J

Jean-Marie

5 Aug 2022 - 6 Aug 2022
reviewed on hcom

4 out of 5 stars

This is an older but decent basic hotel. We liked the room size and the bed was comfortable. It was quiet, and in an easily accessible location near the Albany airport. The price was fair and we would stay there again.
M

Maharanie

22 Jul 2022 - 24 Jul 2022
reviewed on hcom

1 out of 5 stars

My stay wasn't more than 5mins. We checked in the only room that was available. Room was super filthy from the sheets, floor, couch, bathroom everything. The remote was broken, TV was just left leaning on the dresser. There were flies flying around, felt so dirty. Even to all of that we were willing to stay because it was late but when we opened the fridge and saw something wrapped in a sheet. WE GRABBED OUR BAGS AND RAN! We didn't care what it was, the fact that somethings is wrapped in a sheet stuffed in a fridge was enough!!!! Don't even think they cleaned, looked like someone got into a fight and left.
G

Gregory

Invalid Date - Invalid Date
reviewed on hcom

3 out of 5 stars

Room smelled of chlorine or some other cleaning fluid. Holes in the carpet in the hall. Bed was hard; not comfortable. Lock broken on the door to the parking lot leading into the hallway; anyone could get into the place from the parking lot through the unlocked door.
A

15 Aug 2024 - 17 Aug 2024
reviewed on hcom

2 out of 5 stars

People loitering in the parking lot drinking beer, smoking, swearing. Talking loud at 6:30 AM waking me up.
A

12 Sept 2019 - 13 Sept 2019
reviewed on travelocity

4 out of 5 stars

Hotel is ready for a remodel and staff confirmed it will begin soon. I'd chalk the wear and tear up to the 4 seasons and travelers bringing in the wetness from snow and rain. Staff was very pleasant and respectful. Those we encountered graciously greeted and offered help. The quality of their staff overshadowed the wear and tear in my opinion. We'd stay there again.
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