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Holiday Inn Express Anchorage, an IHG Hotel

2 1/2 star rated hotel
8.4/10 Very Good
(1000 verified Hotels.com guest reviews)
See real reviews (102)

generated by AI based on family reviews

Overview

The Holiday Inn Express Anchorage receives mixed reviews. While guests consistently praise the hotel's convenient location near the airport and the efficient 24-hour airport shuttle service, opinions on the hotel's condition and cleanliness vary. Many find the rooms comfortable and the breakfast adequate, but some describe the hotel as dated, requiring updates and refurbishment. The staff are generally commended for their helpfulness and friendliness, although inconsistencies in service have been reported.

Guest highlights

24-hour airport shuttle service
Generally friendly and helpful staff
Comfortable beds

About the hotel

A 24-hour fitness center, a 24-hour business center, and a business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include conference space, dry cleaning, and laundry facilities.

Nearby attractions

Located in Anchorage, Holiday Inn Express Anchorage, an IHG Hotel is in an area with good airport proximity. Fourth Avenue Theatre and Resolution Park are local landmarks, and the area's natural beauty can be seen at Business Park Wetlands Special Management Area and Point Woronzof Park. Looking to enjoy an event or a game while in town? See what's happening at Mulcahy Stadium or Anchorage Football Stadium. Spend some time exploring the area's activities, including whale-watching.

Popular amenities

Parking

Free 24-hour roundtrip airport shuttle
Free uncovered self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Bathroom emergency pull cord
Braille signage
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Conveniences

ATM/banking services
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Express Anchorage, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

102 reviews

Review data

5 star reviews

51%

4 star reviews

30%

3 star reviews

9%

2 star reviews

3%

1 star reviews

7%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Express Anchorage, an IHG Hotel

Showing 1 - 10 of 102 reviews

Latest reviews (102)

J

Judith

27 Aug 2024 - 28 Aug 2024
reviewed on hcom

4 out of 5 stars

Overnight stop in Anchorage starting vacation. Hotel was fine. Airport shuttle efficient. Typical breakfast. No complaints.
P

Peter

18 Jul 2024 - 19 Jul 2024
reviewed on expedia

4 out of 5 stars

New restaurant next-door was quite good and it is very close to the airport. The immediate area around the hotel is not cared for well.
a

alcr

9 Jul 2024 - 10 Jul 2024
reviewed on expedia

5 out of 5 stars

Property is quiet and they do provide free shuttle to and from airport. Breakfast buffet was good and well stocked. One confusing thing is that lobby is on 2nd floor.
D

Donald

12 Jul 2024 - 13 Jul 2024
reviewed on expedia

4 out of 5 stars

property was clean and comfortable and convenient to airport sorry that they were out of cinnamon rolls for brekfast
B

Barb

12 Jul 2024 - 13 Jul 2024
reviewed on expedia

5 out of 5 stars

Stayed prior to our flight out and were able to find shopping close by, a nice restaurant for eating and then quick and easy to pick up fresh fish to go home. Highly recommend this hotel! Nice breakfast and wonderful beds and pillows as expected.
J

Javier

3 Jul 2024 - 7 Jul 2024
reviewed on hcom

5 out of 5 stars

Great hotel, clean. Hotel offers free shuttle to the airport and breakfast. Staff is friendly.
J

Jeremy

27 Jun 2024 - 30 Jun 2024
reviewed on expedia

5 out of 5 stars

Beautiful backdrop, great breakfast, friendly shuttle drivers and helpful staff.
J

Joan

3 Jul 2024 - 4 Jul 2024
reviewed on expedia

1 out of 5 stars

Due to a flight delay with Air Canada, we did not stay at this hotel. Did not arrive in Anchorage until the next day
E

Emily

20 Jun 2024 - 21 Jun 2024
reviewed on expedia

3 out of 5 stars

The access to this hotel is ideal and their shuttle to and from the airport is very nice. Breakfast is also above average. However, the rooms are older. We stayed in the bottom floor which definitely had the humidity and smell of a basement. It wasn’t what I expected for the price.
C

Carol

11 Jun 2024 - 14 Jun 2024
reviewed on hcom

4 out of 5 stars

No hot water first night and into next day leaving us showerless as we shuttled off to Denali. Had to use my cell phone to call front desk as the phone in the room did not work either. First morning I asked if there was anywhere I could fill up my water bottle before leaving on the shuttle. I was told no water until the breakfast area opened. I later found drinking water in the fitness center; why I wasn't told about this I don't know. We (there were two rooms booked) were told we'd get no discount on the room because it was prepaid. I spent over $300.00 for a room with no hot water and I get no discount!! On top of that, when trying to exit the parking lot we had no code. Frustrated, no shower and now we go back inside the hotel to get a code which should have been given to us at check in. Poor service all around.
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