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Hampton Inn Anchorage

2 1/2 star rated hotel
7.4/10
(1005 verified Hotels.com guest reviews)
See real reviews (61)

generated by AI based on family reviews

Overview

The Hampton Inn Anchorage offers a convenient location near Anchorage Airport, with a complimentary airport shuttle a major plus for many guests. While some praise the clean rooms and friendly staff, and the included breakfast, reviews also highlight significant issues. These include inconsistent shuttle service, with considerable wait times reported, as well as ongoing renovations causing disruptions and cleanliness problems in some areas of the hotel. The parking lot's condition has also drawn negative comments. Overall, it's a mixed bag, with positive aspects overshadowed by the negative experiences reported.

Guest highlights

Free airport shuttle
Friendly staff

About the hotel

Nearby attractions

Hampton Inn Anchorage is located in Midtown Anchorage, a neighborhood in Anchorage, and is near the airport. Anchorage Historic City Hall and Pioneer School House are local landmarks, and some of the area's attractions include Pop Carr Park and Campbell Creek Greenbelt Park. Looking to enjoy an event or a game while in town? See what's happening at Mulcahy Stadium or Anchorage Football Stadium. Take in the nearby slopes with cross-country skiing, or check out other outdoor activities such as snowshoeing and snowmobiling.

Popular amenities

Parking

Airport shuttle on request
Free 24-hour roundtrip airport shuttle
Free RV/bus/truck parking on site
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6 AM–9:00 AM

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible van parking

Things to do

Fitness center

Conveniences

ATM/banking services
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Hampton Inn Anchorage
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

61 reviews

Review data

5 star reviews

23%

4 star reviews

34%

3 star reviews

13%

2 star reviews

8%

1 star reviews

21%

We have selected a sample of reviews which reflect what travellers have said about Hampton Inn Anchorage

Showing 1 - 10 of 61 reviews

Latest reviews (61)

D

Darlene

10 Aug 2024 - 11 Aug 2024
reviewed on hcom

4 out of 5 stars

The hotel was a great stop over before we flew out of Anchorage Airport. Lots of parking and location close to airport.
S

Scott

7 Jul 2024 - 8 Jul 2024
reviewed on hcom

4 out of 5 stars

Clean room in decent location not far from the airport. Quite a few restaurants close. Older hotel but I would stay again. Average breakfast included.
T

Tonia

4 Aug 2024 - 5 Aug 2024
reviewed on hcom

2 out of 5 stars

The peloton was broken, unable to lower seat. The shuttle driver said he would come in ten minutes. Twenty minutes after that, the front desk called him and he said he’d be there in twenty minutes. I had to call an Uber to get to the airport. There was zero traffic and the airport is about six minutes away. No apology or anything. Other than that, the hotel seems clean and staff are adequately polite. Breakfast was standard. Nice they have a pool.
J

Jigesh

9 Jul 2024 - 10 Jul 2024
reviewed on hcom

4 out of 5 stars

Good place to stay if you are transiting or want to be close to airport
J

John

4 Jul 2024 - 6 Jul 2024
reviewed on orbitz

4 out of 5 stars

The shining stars in this hotel were the couple who kept up with the buffet. The area was clean - the cleanest I have ever seen at a hotel. It was a man and woman. The gentleman who picked us up from the airport was very rude and told us he was very tired. Not a good example for first impressions at your hotel.
A

Amy

5 Jul 2024 - 8 Jul 2024
reviewed on expedia

3 out of 5 stars

Clean and modern room. Breakfast was chaotic with many things out of stock and not quickly replaced. No housekeeping during stay even though it was requested. Convenient location and free parking.
A

Ann

29 May 2024 - 30 May 2024
reviewed on expedia

4 out of 5 stars

Nearby road/parking repairs/construction affected access to the property — an inconvenience only, if using hotel-provided transportation.
S

Stacey

23 May 2024 - 24 May 2024
reviewed on expedia

3 out of 5 stars

We returned this time because our first stay was outstanding on all levels. This stay was disappointing aside from the airport shuttle drivers both being nice and the morning staff that said goodbye, actually smiled. The staff member checking us in the night before was “short” with any response. When I asked about my Hilton Membership being connected to the stay, she told me no and said that was because I booked through a third party. The person in front of us was checked in, given a gift bag and thanked for being a Hilton Honors Member. The room wasn’t what I reserved. The door had almost a complete opening around it when shut and locked. I thought our door had somehow been opened, I approached only to find it had no weather stripping or door seals. You could see the hallway lighting almost completely around the door which looked rough and gave little privacy. First towel grabbed had several dark marks. There were no wash clothes. Glad our stay was brief this time. Doubt we will return.
P

Pauline

10 Mar 2024 - 12 Mar 2024
reviewed on expedia

4 out of 5 stars

Handy location to airport. Staff were lovely and efficient.
N

Norm

8 Mar 2024 - 9 Mar 2024
reviewed on expedia

3 out of 5 stars

Arrived at 8pm on a Friday. Parking lot is poorly lighted, several cars with people in them, windows down pot smoke all around. Super sketchy on what was going on there. The lady that checked us in was not rude but had strong body odor, stained t-shirt on and was disinterested. Curtains in room didn’t cover the whole window and the glass on the window was so dirty it was hard to see the parking lot. Morning time was much better. Food was good, eating area was clean and the Philippino lady working the food was very friendly, inviting and helpful.
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