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Homewood Suites by Hilton Anchorage

3 star rated hotel
8.2/10 Very Good
(809 verified Hotels.com guest reviews)
See real reviews (30)

generated by AI based on family reviews

Overview

Homewood Suites by Hilton Anchorage offers spacious suites, convenient proximity to the airport, and a generally positive experience for many guests. However, reviews reveal significant inconsistencies in service and amenities. While some praise the comfortable rooms, free parking, and helpful staff, others report issues with cleanliness, maintenance (particularly concerning the pool and hot tub), unreliable shuttle service, and problems with room readiness upon check-in. Breakfast is mentioned, but with mixed reviews. Several instances describe significant problems with reservations and communication, highlighting the need for better systems and staff training.

Guest highlights

Spacious suites
Convenient airport access
Helpful staff (some instances)
Free parking

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a spa tub. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, dry cleaning, and laundry facilities.

Nearby attractions

Homewood Suites by Hilton Anchorage is located in Midtown Anchorage, a neighborhood in Anchorage. The area's natural beauty can be seen at Business Park Wetlands Special Management Area and Chester Creek Greenbelt Park, while Wells Fargo Alaska Heritage Library and Museum and Wells Fargo History Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Mulcahy Stadium or Anchorage Football Stadium. Spend some time exploring the area's activities, including skiing.

Popular amenities

Parking

Airport shuttle on request
Free 24-hour roundtrip airport shuttle
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: WiFi (USD 4.95 per day), Free wired Internet
Available in some public areas: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Food and drink

Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Free reception (select days)
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Luggage storage
Ski storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Spa tub

Outdoor

BBQ grill(s)

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Homewood Suites by Hilton Anchorage
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

30 reviews

Review data

5 star reviews

27%

4 star reviews

13%

3 star reviews

20%

2 star reviews

20%

1 star reviews

20%

We have selected a sample of reviews which reflect what travellers have said about Homewood Suites by Hilton Anchorage

Showing 1 - 10 of 30 reviews

Latest reviews (30)

A

Amy

22 Sept 2024 - 23 Sept 2024
reviewed on hcom

5 out of 5 stars

The suites were wonderful. The shuttle could use a bit of tweaking
L

Lorene

19 Jul 2024 - 21 Jul 2024
reviewed on expedia

5 out of 5 stars

I was so incredibly blessed to have your wonderful hotel. I was forced to stay 2 more days in Anchorage because of Deltas airline meltdown. Expedia was a here for me when all flight clerks said Anchorage was sold out. Thank you so much.
X

Ximena

21 Jul 2024 - 22 Jul 2024
reviewed on expedia

5 out of 5 stars

The free shuttle to and from the airport is great. The hotel is nice, the room was clean, comfortable, nice beds and pillows. They had options for breakfast: waffles, bagels, cereal, yogurt, fresh fruit and more.
M

Mary

8 Jul 2024 - 9 Jul 2024
reviewed on expedia

5 out of 5 stars

Great transportation from airport and great hotel for families
L

Liubov

Invalid Date - Invalid Date
reviewed on expedia

1 out of 5 stars

We booked to stay in Homewood specifically. There were no rooms available when we were checking in, so we were walked to Hilton Garden Inn. This is unacceptable. We specifically booked to stay in Homewood, not Garden Inn. The Garden Inn is under construction, our floor was dirty and noisy with construction workers early in the morning. Parking was hard to find because of the construction in the parking lot. Our room keys had to be reprogrammed 3 times to finally work. The high price we paid for the stay was unreasonable. We feel scammed and not trusting of the Hilton Brand. Will not be booking or staying there again.
P

Paul

28 Apr 2024 - 29 Apr 2024
reviewed on expedia

1 out of 5 stars

Amenities as advertised: pool/ hot tub. When arrived, front desk told us the pool/ hut tub was out due to maintenance. Told us to walk to brother co. No shuttle service was offered. Next morning at check out, front desk told us they had a shuttle service. Did like breakfast.
P

Patricia

9 Mar 2024 - 10 Mar 2024
reviewed on expedia

2 out of 5 stars

Staff was nice and helpful. Unfortunately, your parking lot is very limited, the faucet in the tub was still running when we checked in, the toilet was not cleaned☹.....or the mirror in the livingroom. The jacuzzi jets didn't work, the paint in the jacuzzi was scraped off in various areas and the paint scraps were left on the deck near the jacuzzi, the water temp was luke warm(very unimpressive), the waffle maker was broken for breakfast and while having breakfast in the lobby with other hotel guests, my daughter and another guest whitnessed a mouse running across the floor towards a bench to hide under...😳 I was misinformed about the pool times and check out time and during conversation with another guest she shared that when she checked into her room there were no towels. I will not be staying here again.
R

Roberto

28 Feb 2024 - 5 Mar 2024
reviewed on expedia

2 out of 5 stars

I exercise a lot. Play tennis and work out in a fully equipped gym. Because no tennis in anchorage in water expected to substitute cardio with pool and weight work out in gym. First disappointment was the so called gym. Had 3 running machines and dumbbells. So I went to check out the pool and found a tiny pond like pool that was closed for repairs. Stayed there for 4 days and never saw anyone repairing it. The front desk people apparently didn’t know how to locate or make a reservation. Was on the phone for about 20 minutes on a call from Seattle airport to reserve a second room for my niece. When I got to the hotel later that day, no record of it. The day she was coming in I rechecked to make sure she would have no problems still no record of it. Got the Hilton name but not the Hilton quality.
R

Ronald

23 Feb 2024 - 25 Feb 2024
reviewed on orbitz

2 out of 5 stars

Advertising pool & hot tub both inoperative and had been. Offered shuttle to sister hotel bs
H

HERBERT

14 Sept 2023 - 15 Sept 2023
reviewed on travelocity

5 out of 5 stars

Clean, convenient to airport
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