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Amy
22 Sept 2024 - 23 Sept 2024
reviewed on hcom
5 out of 5 stars
The suites were wonderful. The shuttle could use a bit of tweaking
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Lorene
19 Jul 2024 - 21 Jul 2024
reviewed on expedia
5 out of 5 stars
I was so incredibly blessed to have your wonderful hotel. I was forced to stay 2 more days in Anchorage because of Deltas airline meltdown. Expedia was a here for me when all flight clerks said Anchorage was sold out. Thank you so much.
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Ximena
21 Jul 2024 - 22 Jul 2024
reviewed on expedia
5 out of 5 stars
The free shuttle to and from the airport is great. The hotel is nice, the room was clean, comfortable, nice beds and pillows.
They had options for breakfast: waffles, bagels, cereal, yogurt, fresh fruit and more.
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Mary
8 Jul 2024 - 9 Jul 2024
reviewed on expedia
5 out of 5 stars
Great transportation from airport and great hotel for families
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Liubov
Invalid Date - Invalid Date
reviewed on expedia
1 out of 5 stars
We booked to stay in Homewood specifically. There were no rooms available when we were checking in, so we were walked to Hilton Garden Inn. This is unacceptable. We specifically booked to stay in Homewood, not Garden Inn. The Garden Inn is under construction, our floor was dirty and noisy with construction workers early in the morning. Parking was hard to find because of the construction in the parking lot. Our room keys had to be reprogrammed 3 times to finally work. The high price we paid for the stay was unreasonable. We feel scammed and not trusting of the Hilton Brand. Will not be booking or staying there again.
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Paul
28 Apr 2024 - 29 Apr 2024
reviewed on expedia
1 out of 5 stars
Amenities as advertised: pool/ hot tub.
When arrived, front desk told us the pool/ hut tub was out due to maintenance. Told us to walk to brother co. No shuttle service was offered.
Next morning at check out, front desk told us they had a shuttle service.
Did like breakfast.
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Patricia
9 Mar 2024 - 10 Mar 2024
reviewed on expedia
2 out of 5 stars
Staff was nice and helpful. Unfortunately, your parking lot is very limited, the faucet in the tub was still running when we checked in, the toilet was not cleaned☹.....or the mirror in the livingroom. The jacuzzi jets didn't work, the paint in the jacuzzi was scraped off in various areas and the paint scraps were left on the deck near the jacuzzi, the water temp was luke warm(very unimpressive), the waffle maker was broken for breakfast and while having breakfast in the lobby with other hotel guests, my daughter and another guest whitnessed a mouse running across the floor towards a bench to hide under...😳 I was misinformed about the pool times and check out time and during conversation with another guest she shared that when she checked into her room there were no towels. I will not be staying here again.
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Roberto
28 Feb 2024 - 5 Mar 2024
reviewed on expedia
2 out of 5 stars
I exercise a lot. Play tennis and work out in a fully equipped gym. Because no tennis in anchorage in water expected to substitute cardio with pool and weight work out in gym. First disappointment was the so called gym. Had 3 running machines and dumbbells. So I went to check out the pool and found a tiny pond like pool that was closed for repairs. Stayed there for 4 days and never saw anyone repairing it. The front desk people apparently didn’t know how to locate or make a reservation. Was on the phone for about 20 minutes on a call from Seattle airport to reserve a second room for my niece. When I got to the hotel later that day, no record of it. The day she was coming in I rechecked to make sure she would have no problems still no record of it. Got the Hilton name but not the Hilton quality.
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Ronald
23 Feb 2024 - 25 Feb 2024
reviewed on orbitz
2 out of 5 stars
Advertising pool & hot tub both inoperative and had been. Offered shuttle to sister hotel bs
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HERBERT
14 Sept 2023 - 15 Sept 2023
reviewed on travelocity
5 out of 5 stars
Clean, convenient to airport