Crowne Plaza Anchorage Midtown, an IHG Hotel

The room and interior of hotel needs referbushing but your employees were amazing. They tried calling for a taxi the night before then the morning we were checking out tried again 3 times. Knowone was showing up finally I told them they could call an Uber he showed up Bennie and Mary worked so hard getting out so we could get to our cruise ship They were awesome Bennie also told us of a great place to eat

Very convenient from the airport

Nice place to stay. We were there 1 night between plane flight and going to the fishing lodge.

For the high price tag this hotel simply wasn't worth it. No breakfast, no water bottles, no robes. The Juno restaurant was PRICEY!! And very limited menu. The one convenience was the airport shuttle

The property was well maintained and the front desk staff helpful. Only one front desk person got abrupt when we asked if we could get the shuttle to take us to the train station. The others were very pleasant. The breakfast buffet was great.

WOW! My family and I stayed at the Crown Plaza during the end of our 2 week stay in Alaska. The staff was AMAZING! We switched hotels last minute so that we could get a shuttle to the airport. Our rental car had to be back by 4:00 pm and our flight was not until 11:20 pm. After the 12:00 pm check out, the staff allowed my kids to swim and all of us to chill in their quite lounge area. The staff held our suitcases in a secure location so we could tour the town on our last day. All of the staff was smiling and happy to help! I wish all the places we stayed had the staff this Crown Plaza had! Thank you, Rebekka

Hotel was nice but we needed to get to civic center to take bus and had to get 3 Ubers to get their. Not sure why with amount of money Crowne Plaza makes we couldn’t utilize the shuttle in this case. It does go to the airport what’s the difference.

The staff were very polite and helpful. The room was spacious. We didn’t feel like we were tripping over ourselves and our luggage. The air conditioning was a little loud but nothing I needed to bring to attention of staff. Easy location to get from airport and to downtown.

Close to the airport

Property was ok but our a/c wasn't working. We got in from the airport after 1am and didn't realize it until we were in bed for a while and it wasn't getting cooler. It was so late and we had to get up early the next morning, we didn't want to have to get dressed and change rooms in the middle of the night. We told the lady the next morning and she just said sorry and that was all. We had to pay $300 for this hotel and the a/c didn't even work. We should have been given some discount but since we were booked with EXPEDIA We'll wait and see if Expedia does something or just ignore the problem like they did.