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Best Western Plus Austin Airport Inn & Suites

2 1/2 star rated hotel
8.6/10 Excellent
(1002 verified Hotels.com guest reviews)
See real reviews (67)

generated by AI based on family reviews

Overview

The Best Western Plus Austin Airport Inn & Suites is praised for its convenient location near Austin Airport, with many guests highlighting its proximity and ease of access for early flights. Guests frequently mention the cleanliness of the rooms and the comfortable beds. The friendly and helpful staff receive significant praise, with many citing their excellent customer service. However, some reviews mention that the hotel is showing its age in certain areas, and the shuttle service may not always be reliable, requiring guests to arrange alternative transportation.

Guest highlights

Close proximity to Austin Airport
Clean and comfortable rooms
Friendly and helpful staff
Good breakfast

About the hotel

Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.

Nearby attractions

Best Western Plus Austin Airport Inn & Suites is located in Montopolis, a neighborhood in Austin with good airport proximity. Austin Children's Museum and W Austin Wet Deck are local attractions and those in the mood for shopping can visit Sixth Street and Rainey Street. Lee and Joe Jamail Texas Swimming Center and Thinkery are also worth visiting. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails.

Popular amenities

Parking

Free self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool

Conveniences

Elevator
Vending machine

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Best Western Plus Austin Airport Inn & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

67 reviews

Review data

5 star reviews

52%

4 star reviews

30%

3 star reviews

9%

2 star reviews

6%

1 star reviews

3%

We have selected a sample of reviews which reflect what travellers have said about Best Western Plus Austin Airport Inn & Suites

Showing 1 - 10 of 67 reviews

Latest reviews (67)

D

Dora

21 Sept 2024 - 22 Sept 2024
reviewed on hcom

5 out of 5 stars

Quick checkin, friendly & efficient desk clerk, convenient to airport.
A

Amber

13 Sept 2024 - 15 Sept 2024
reviewed on hcom

2 out of 5 stars

Very disappointed. It took over 30 minutes to get a shuttle from the airport. When I went to the pool it was locked at 2 pm with a padlock, it took 30 minutes for someone to open it. When I checked out and my flight was delayed, I waited 20 minutes at the front desk to ask them to store my luggage and no one ever came. I even called the front desk hoping they would come to answer the phone.
J

Jennie

23 Jul 2024 - 24 Jul 2024
reviewed on expedia

5 out of 5 stars

Last minute stay after airport drama. This hotel was wonderful extremely accommodating, especially for such a last minute reservation. Room was a great size, very clean, and available for early check-in. Will recommend!!!!
J

Jason

25 Jun 2024 - 26 Jun 2024
reviewed on orbitz

4 out of 5 stars

The area around the hotel has a Mobil station close by, but there is trash all over when I walked there. The toom had a tear in the carpet, but nice bed and bathroom was nice. Very close to the airport.
C

Christina

21 Jun 2024 - 22 Jun 2024
reviewed on expedia

3 out of 5 stars

Checked in around 2:30AM because we had a delayed flight and didn’t want to drive over an hour home. Checked out about 9AM. In that little time that we stayed at this hotel my front license plate was stolen. I still can’t believe this happened. Hotel should provide additional lightening for safety measures and to deter thefts.
U

Ursula

14 Jun 2024 - 15 Jun 2024
reviewed on hcom

3 out of 5 stars

Convenient located for overnight stay before flight. Friendly welcome. Unfortunately building starts showing age. Room on 1 level had a smell I didn't like. Room change was no problem. Next room worn out mini fridge and too soft mattress for me. No vanity mirror and 1 broken light at mirror. Business center out of order. Pool water looked not inviting. Fitness room looked good but not available 24/7 with room key card. You have to ask at the desk to get someone unlock.
J

John

29 May 2024 - 30 May 2024
reviewed on expedia

4 out of 5 stars

Clean hotel for the traveler.
a

andrea

24 May 2024 - 27 May 2024
reviewed on expedia

2 out of 5 stars

Near airport
C

Carol

4 May 2024 - 5 May 2024
reviewed on expedia

5 out of 5 stars

Easy access to airport and dining.
M

Martha

21 Apr 2024 - 22 Apr 2024
reviewed on hcom

5 out of 5 stars

Tommy at the front desk was excellent. He assisted me with service from the airport and expeditiously got me checked in. He was extremely friendly and very professional and put me at ease! Excellent service!
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