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Hilton Garden Inn Austin Airport

3 star rated hotel
9.2/10 Wonderful
(1001 verified Hotels.com guest reviews)
See real reviews (40)

generated by AI based on family reviews

Overview

The Hilton Garden Inn Austin Airport is praised by many guests for its convenient location near the airport, along with its comfortable and clean rooms and friendly, helpful staff. The hotel's 24-hour shuttle service is a major highlight for many, offering frequent trips to and from the airport. The on-site restaurant also receives positive feedback for its quality food. However, some guests note that parking incurs a separate charge, and that the shuttle service may not operate after 11pm. There have also been reports of inconsistencies with the shuttle service availability and some issues with cleanliness of the pool and laundry facilities.

Guest highlights

24 hour airport shuttle
Clean and comfortable rooms
Friendly and helpful staff
Good onsite restaurant

About the hotel

Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, conference space, and laundry facilities. Housekeeping is available on request.

Nearby attractions

Hilton Garden Inn Austin Airport is located in Montopolis, a neighborhood in Austin, and is near the airport. While the natural beauty of McKinney Falls State Park and Lady Bird Lake can be enjoyed by anyone, those looking for an activity can check out Riverside Golf Course. Looking to enjoy an event or a game while in town? See what's going on at Circuit of the Americas.

Popular amenities

Parking

Airport shuttle on request
Electric car charging station on site
Free roundtrip airport shuttle from 4:00 AM - 9:30 AM
Uncovered self parking on site (USD 13.47 per night)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: USD 18 per person

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Housekeeping (on request)
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Elevator
Grab bar in shower
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Pool sun loungers
Terrace

Conveniences

Elevator
Front-desk safe

More

Designated smoking areas (fines apply)
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Hilton Garden Inn Austin Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

40 reviews

Review data

5 star reviews

73%

4 star reviews

10%

3 star reviews

5%

2 star reviews

8%

1 star reviews

5%

We have selected a sample of reviews which reflect what travellers have said about Hilton Garden Inn Austin Airport

Showing 1 - 10 of 40 reviews

Latest reviews (40)

T

Tracy

1 Oct 2024 - 3 Oct 2024
reviewed on hcom

5 out of 5 stars

just a great place to stay near the airport. felt safe. great food, very clean room.
N

Nicole

20 Aug 2024 - 21 Aug 2024
reviewed on hcom

5 out of 5 stars

We had some unfortunate events happen with our flights from Florida. I ended up stranded with a 13 hour delay at an airport with my 4 year old. Hilton had their shuttle pick us up around 1 am and we were able to get a much needed shower and a few hours of sleep before our flight out that same morning. The beds and pillows were like clouds and the worst part about this stay, was having to get out of the bed in the morning. Every staff encounter, from phone calls to in person encounters was superb. Extremely friendly and helpful. I would give more stars if i could. They had great in room shampoo and conditioner that didnt dry our hair out. So i didnt have to unpack and pack up again. Breakfast was ready and we had the option to take it on the go as we were in a rush. Breakfast crew and hostess were awesome.Shuttle service was available every 30 minutes- 24 hours a day! Such a relief to have found this place after being stranded.
K

Karen

14 Jun 2024 - 16 Jun 2024
reviewed on expedia

2 out of 5 stars

The hotel was average . When we arrived to check in we were informed that there would be a charge for parking our car for 12.99 per night. We were not aware of this there was no mention of the charge when we booked. The staff was not exactly friendly but not rude either. They had the attitude so what. When we tried to ask questions the response was you booked on Expedia and you should not have expected that they would not have reviled all of the charges and that they could not get Expedia to update their information. I have booked with Hilton Garden Inn several times and each time the charges we are charged have been surprise! They never refund anything and tell you you should have known about them. I won’t book with them again and will not recommend them to anyone.
S

Shelby

24 May 2024 - 25 May 2024
reviewed on hcom

3 out of 5 stars

I have always loved Hilton garden's and will try and stay here over many other options 99% of the time. This visit was strictly for the night before I left for a very early flight from Austin airport. I spoke with the woman at the front desk the night before about the shuttle. I was informed the shuttle ran 24 hours and was available for trip every 30 minutes. We discussed me leaving on the 4:30 shuttle but that I also might end up needing the 5:00. She said no problem. I in fact did miss the 4:30 pickup and was there for the 5:00. The man at the desk told me I could not ride this shuttle because I didn't have a reservation and that it was already full. He was not helpful nor was he considerate of that fact that I was a female alone traveling. I ended up ordering an Uber. Needless to say, I paid almost $200 for one night for convenience to end up not getting the convenience and spending more money on a ride to the airport.
Y

Yermery

18 May 2024 - 19 May 2024
reviewed on expedia

5 out of 5 stars

The property is in excellent conditions. Comfortable rooms and bathroom with all the amenities you may need. Rooms, bathroom and facilities are very clean and staff were very resourceful. The shuttle from and to the airport is a plus and very punctual; just remember to schedule the pick up from and to the airport through the hotel staff since they don't pass frequently between the airport and hotel unless it is scheduled. Great location within 5 minutes drive to the airport. Highly recommended.
M

Michael

24 Apr 2024 - 25 Apr 2024
reviewed on expedia

5 out of 5 stars

Close to the airport
J

Jessica

11 Apr 2024 - 15 Apr 2024
reviewed on hcom

4 out of 5 stars

Stay overall was great. Hotel is clean, and staff is friendly. Room was nice, but our king size mattress felt very worn. I also didnt like that breakfast was not included in the rate and parking was seperate. However, it seems the parking siutation is the same at all the other hotels in that area. The hotel restaraunt is awesome. Small menu but food was really good.
B

Baseball

6 Apr 2024 - 7 Apr 2024
reviewed on expedia

5 out of 5 stars

The airport shuttle service made it all worth it; IMO
S

Sarah

6 Apr 2024 - 7 Apr 2024
reviewed on expedia

5 out of 5 stars

Friendly welcome, easy to find shuttle bus at the airport & great service in the bar/restaurant
L

Larry

31 Mar 2024 - 1 Apr 2024
reviewed on expedia

5 out of 5 stars

Affordable, clean, nice room convenient to the airport
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