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Extended Stay America Premier Suites Austin Austin Airport

2 1/2 star rated hotel
7.8/10 Good
(457 verified Hotels.com guest reviews)
See real reviews (35)

generated by AI based on family reviews

Overview

The Extended Stay America Premier Suites Austin Austin Airport offers convenient airport proximity, appealing to travellers needing a quick overnight stay before a flight. Guests appreciate the generally clean and comfortable rooms. However, reviews reveal inconsistencies in service, with some highlighting unhelpful staff or a lack of English-speaking staff at the front desk, along with limited breakfast offerings. There are reports of issues with room amenities, such as malfunctioning air conditioning or lack of sofa beds as booked. The hotel's location might necessitate using ride-sharing services to access nearby dining options, as on-site dining seems to be limited.

Guest highlights

Close proximity to the airport
Generally clean rooms

About the hotel

Nearby attractions

Extended Stay America Premier Suites Austin Austin Airport is located in Montopolis, a neighborhood in Austin. Ann W. Richards Congress Avenue Bridge and Madison Cabin are local landmarks, and some of the area's activities can be experienced at Live Oak Brewing Company and Austin Children's Museum. W Austin Wet Deck and Lee and Joe Jamail Texas Swimming Center are also worth visiting.

Popular amenities

Parking

Free self parking on site
Onsite parking available only on request

Wifi

Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6 AM–9:30 AM

Guest services

24-hour front desk
Housekeeping (on request)
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)

Things to do

24-hour fitness center

Conveniences

Elevator
Vending machine

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Extended Stay America Premier Suites Austin Austin Airport
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

35 reviews

Review data

5 star reviews

31%

4 star reviews

26%

3 star reviews

29%

2 star reviews

6%

1 star reviews

9%

We have selected a sample of reviews which reflect what travellers have said about Extended Stay America Premier Suites Austin Austin Airport

Showing 1 - 10 of 35 reviews

Latest reviews (35)

E

Elizabeth

28 Jul 2024 - 29 Jul 2024
reviewed on hcom

4 out of 5 stars

Our room was clean, fresh bedding, and clean bathroom. The water pressure was not very good so we did not have the best showers. It also advertised free breakfast, but it was grab and go and was just muffins or granola bars. Overall it was a good place to stay to catch our flight in the morning.
R

Renee Kathleen

26 Jul 2024 - 28 Jul 2024
reviewed on travelocity

5 out of 5 stars

Fantastic! Great staff, very clean hotel and rooms. I would stay here again! Comfy bed, soft towels, even being close to the airport, I did not hear one plane while I was inside. All Staff was very nice. Gas stations and little restaurants were all with in 2 miles distance.
R

Renee Kathleen

26 Jul 2024 - 28 Jul 2024
reviewed on travelocity

5 out of 5 stars

I got in late at night and the staff was so welcoming it instantly set my tired ass at ease! My room - was very clean, the bed was very comfy, parking lot was well lit. The little dining area had great coffee and tea along with wrapped up muffins and breakfast bars to get my mornings started. Even the bath towels were soft. I highly recommend a stay here. Very close to the airport but I heard no over head planes while I was in my room. The air and heat worked great! Again the late night, day and early morning staff was great and always with a smile and greeting me with a hi, good morning, have a nice evening. I highly recommend this hotel!
M

Mario

19 Jun 2024 - 20 Jun 2024
reviewed on hcom

3 out of 5 stars

I usually opt for the holiday inn when I can but since we just needed a place to stay for the night for an early flight out of AUS I chose this place. The place was fine but it smelled weird in our room which didn't inspire thoughts of cleanliness. It's fine if you just need a place to crash.
T

Theresa

16 May 2024 - 17 May 2024
reviewed on hcom

5 out of 5 stars

It was a very comfortable room after an incredible difficult flight
S

Sue

3 May 2024 - 4 May 2024
reviewed on expedia

5 out of 5 stars

I was so blessed to get help in arranging for a taxi service for my very early trip to the airport.
V

Veronica

26 Apr 2024 - 27 Apr 2024
reviewed on hcom

3 out of 5 stars

Hotel looks old, it’s practical for a quick stay close to airport. Not my first choice.
S

Sonya

25 Apr 2024 - 26 Apr 2024
reviewed on expedia

4 out of 5 stars

The hotel is clean and convenient to the airport. Well lit area and security car patrols.
D

Daniel

11 Apr 2024 - 12 Apr 2024
reviewed on expedia

1 out of 5 stars

There were 4 of us staying. We booked that hotel specifically for the two queen bed beds and sofa bed suite, even though it is not in a good part of Austin. We booked a suite with two queen beds and a double sofa bed online. We have an autistic son that does not sleep well with other people. We had 42 hours of traveling, got to the hotel past midnight dog tired, and got up to our room to find only 2 queen beds and no sofa bed. We went back down to the front desk to try to resolve the issue, but the staff at the front desk couldn’t speak English or understand us well. I had already spent two nights not sleeping in a bed, and it was extremely disappointing and exhausting to be up all night tending to my autistic son who refused to be in the bed with his brother rather than us all being able to get a good night of sleep. I will be calling to speak with management next week once I’ve rested and recovered.
E

Elizabeth

10 Apr 2024 - 11 Apr 2024
reviewed on expedia

5 out of 5 stars

We needed something last minute after missing a flight and getting stuck at the airport for hours. The hotel was clean and staff was efficient and friendly. We even got free breakfast.
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