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Quality Inn & Suites Airport

2 1/2 star rated hotel
6.6/10
(1030 verified Hotels.com guest reviews)
See real reviews (46)

generated by AI based on family reviews

Overview

The Quality Inn & Suites Airport is praised for its proximity to the airport, making it convenient for early morning flights. Guests appreciate the comfortable and spacious rooms. However, the hotel has received significant criticism for its lack of airport shuttle service, despite this being advertised in some online listings. The condition of the hotel is also a major point of concern, with several reviews noting cleanliness issues, outdated facilities, and the need for renovation. While some guests found the staff to be friendly and helpful, others reported issues with communication and customer service. The breakfast is mentioned as a positive by some guests, but others note its shortcomings.

Guest highlights

Close proximity to airport
Comfortable and spacious rooms
Friendly staff (in some instances)

About the hotel

Nearby attractions

Located in Del Valle, Quality Inn & Suites Airport is near the airport. Live Oak Brewing Company and Riverside Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Sixth Street and East Sixth Street. Austin Children's Museum and Thinkery are also worth visiting.

Popular amenities

Parking

Free RV/bus/truck parking on site
Free uncovered self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
In-room WiFi speed: 25+ Mbps

Food and drink

Free continental breakfast available daily 6:00 AM–9:00 AM

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Conveniences

ATM/banking services
Elevator

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Quality Inn & Suites Airport
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

46 reviews

Review data

5 star reviews

11%

4 star reviews

24%

3 star reviews

28%

2 star reviews

15%

1 star reviews

22%

We have selected a sample of reviews which reflect what travellers have said about Quality Inn & Suites Airport

Showing 1 - 10 of 46 reviews

Latest reviews (46)

R

Ronald

19 Aug 2024 - 20 Aug 2024
reviewed on hcom

4 out of 5 stars

No shuttle service to the airport is a major inconvenience. Everything else was fine
P

Phyllis

18 Jun 2024 - 19 Jun 2024
reviewed on orbitz

5 out of 5 stars

Perfect location to stay for early morning flights
M

Michael

28 Apr 2024 - 29 Apr 2024
reviewed on travelocity

1 out of 5 stars

It is very close to the airport but do not offer shuttle service. Rooms.are fine but the first shift clerk gave my reservation away to someone else. Then I was charged an extra $25 with no explanation.
M

Melody

13 Apr 2024 - 14 Apr 2024
reviewed on expedia

4 out of 5 stars

Very close to the airport. There was no paper or pens in the room and we really needed them. Went to front desk and the only pen they had was the.one the clerk was using. Therenshould be a pen and notepad available
C

Charles

7 Jan 2024 - 9 Jan 2024
reviewed on hcom

5 out of 5 stars

Great hotel very close to airport. There is a gas station/store within walking distance for that late night snack.
K

Kevin

29 Dec 2023 - 30 Dec 2023
reviewed on hcom

5 out of 5 stars

The hotel room was nice and comfortable. Very spacious. The bed was very comfortable and close to the airport.
L

Louis

24 Nov 2023 - 25 Nov 2023
reviewed on expedia

4 out of 5 stars

The best thing going for this property is the staff. The manager, Rebecca, was one of the most friendly and helpful hotel staff team members I've ever encountered in many years of travel. She went out of her way to be helpful, answer questions about the hotel and area, and to make me feel welcome. If all this hotel's clients are treated like this, repeat customers will be the norm! Another plus for air travellers is the proximity to the airport - only a 4 minute drive by Uber or Lyft. (I tried walking from the airport, but be aware their are not sidewalks for much of the trip and you have to walk a bit in the edge of the road when leaving the airport terminal which can be unsettling. I definitely would not recommend attempting this at night) The hotel, unfortunately, does not currently offer a shuttle service though Rebecca said this is being reconsidered for the future. My flight left to early to enjoy the complimentary breakfast. The property is older but for the most part was clean and in good working order. There are no vending machines, but Rebecca advocated for canned drinks and snacks that are available for purchase at the front desk for reasonable prices. Guests should be aware that the hotel lies in the flight path of one of the airport runways, so dependent upon the wind direction, you could have planes flying low overhead during your stay. If you are a light sleeper, you may wish to choose a hotel further away from the airport. I would stay here again!
C

Carol

19 Nov 2023 - 20 Nov 2023
reviewed on expedia

3 out of 5 stars

Convenient to the airport.
P

Patricia

5 Nov 2023 - 6 Nov 2023
reviewed on expedia

3 out of 5 stars

Very close to the airport. Clean but needs updating. Nothing within walking distance and not in a walking-friendly area.
J

Justin

15 Oct 2023 - 16 Oct 2023
reviewed on expedia

3 out of 5 stars

It’s a decent hotel. There was nothing in the room fridge. No airport shuttle which they are trying to get Expedia to update. Breakfast was okay. The staff were very pleasant. The hotel is close to the airport but feels industrial. Terrible smell in the neighborhood when I left that morning.
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