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Holiday Inn Baltimore BWI Airport, an IHG Hotel

3 star rated hotel
9.2/10 Wonderful
(1012 verified Hotels.com guest reviews)
See real reviews (108)

generated by AI based on family reviews

Overview

The Holiday Inn Baltimore BWI Airport is a popular choice for travellers, with guests consistently praising its convenient location near the airport and the complimentary 24-hour shuttle service. The hotel's clean and comfortable rooms receive positive feedback, along with the consistently friendly and helpful staff. Many guests also enjoy the on-site restaurant, which offers a varied menu and is appreciated for its quality food and service. While some minor issues have been noted in a few reviews (e.g., occasional issues with shuttle timing or room maintenance), the overwhelmingly positive comments point to a generally satisfying experience for most visitors.

Guest highlights

Complimentary 24-hour airport shuttle
Clean and comfortable rooms
Friendly and helpful staff
Good on-site restaurant

About the hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and free train station pick-up. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.

Nearby attractions

In the business district and near a metro station, Holiday Inn Baltimore BWI Airport, an IHG Hotel is in an area with great airport proximity. National Aquarium in Baltimore is a popular area attraction and if an activity is on the agenda, Baltimore Cruise Terminal and Baltimore Inner Harbor Marina are worth checking out. National Electronics Museum and Arundel Mills Mall are two other places to visit that come recommended.

Popular amenities

Parking

Free 24-hour roundtrip airport shuttle
Free area shuttle
Free self parking on site
Free train station pick-up shuttle
Limited onsite parking
Onsite parking includes off-street options
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 8.00-10.00 for adults and USD 0-8.00 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Doorbell and phone notification
Elevator
Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center

Outdoor

Picnic area

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Baltimore BWI Airport, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

108 reviews

Review data

5 star reviews

68%

4 star reviews

23%

3 star reviews

6%

2 star reviews

2%

1 star reviews

1%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Baltimore BWI Airport, an IHG Hotel

Showing 1 - 10 of 108 reviews

Latest reviews (108)

A

Ashley

25 Oct 2024 - 26 Oct 2024
reviewed on hcom

3 out of 5 stars

Friendly service but hotel is in need of updates. The decor is dated and the walls and floors are in not great condition. Walls in hallways have bad scrapes all along the corridor. Bathroom flooring was in poor condition. The worst part was the odor. When I checked in, the room had a very strong air freshener odor that triggered my nose to stop up. In the morning when I awoke, that smell was replaced by a musty smell that was unpleasant. The bed was moderately comfortable, and the king room was very spacious. Staff were very friendly. Location was convenient for an early flight from BWI. I would not stay here again for the price.
D

David

27 Jun 2024 - 1 Jul 2024
reviewed on hcom

4 out of 5 stars

No complaints for the price. Good area close to the airport, and the rooms were nice and clean. Friendly front staff. Breakfast, with plenty of options was satisfying. Would stay again if ever traveling to Baltimore.
K

Kathleen A

5 Oct 2024 - 6 Oct 2024
reviewed on hcom

5 out of 5 stars

Just an overnight between flights but convenient and clean. Nice breakfast buffet too
G

Gary

8 Sept 2024 - 9 Sept 2024
reviewed on hcom

5 out of 5 stars

This hotel is amazing. We only stayed here one night, as we were flying out the next morning, but everything was perfect. It was a very short commute to the airport for an early morning flight, beds were very comfortable and the room was really spacious! The bathroom provided lots of counter space too.
R

Robert

7 Sept 2024 - 8 Sept 2024
reviewed on hcom

4 out of 5 stars

Stayed at the hotel night before my cruise and was extremely upset to be informed: if you fly to Baltimore the hotels do not offer transportation to cruise port. People flock to Baltimore, giving income to businesses,1000’s of persons boarding ships and hotels can’t offer trips to ships (with a fee of course). It’s additional income for hotels and the city. My wife & I cruise 2-3 times a year, predominately going out of Florida, guess we’ll continue to do so! I’m sure this will not reach anyone’s hand that takes seriously what a city visitor feels, but at least I’ve voiced what 100’s and 100’s of visitors felt!!
M

Mary

19 Aug 2024 - 20 Aug 2024
reviewed on hcom

5 out of 5 stars

We had to stay an extra night because our flight was cancelled. The manager, shuttle driver and restaurant staff were very helpful with our airline vouchers, and getting us to a pharmacy to pick up some items needed for my sick husband. The prices in the restaurant were very reasonable. Also as a CPAP user, I was greatly surprised to see they sold Distilled Water…that was amazing. I didn’t need it, but what a great thing for people traveling with a CPAP machine to have access to. I’m sorry I don’t remember his name, but the shuttle driver that was able to take me to the pharmacy was wonderful. The managers name was Angel…I remember that because she was an Angel is helping me get to the pharmacy and getting our airline voucher in their system.
S

Susan

18 Aug 2024 - 19 Aug 2024
reviewed on hcom

5 out of 5 stars

We booked last minute due to a cancelled flight. We came in late but the front desk folks were great and the bartender accommodated us just at closing time. Breakfast was good and the morning staff were friendly and helpful.
M

Michael

26 Jul 2024 - 27 Jul 2024
reviewed on hcom

4 out of 5 stars

Great reception at main desk w check in. A few loud guests had to be told to keep it down. Easy shuttle from rental car and to airport.
L

LaTina

6 Jul 2024 - 7 Jul 2024
reviewed on expedia

4 out of 5 stars

I was looking for a hotel close to the airport and was glad to come across your establishment..Thank you.
C

CAROL

8 Jul 2024 - 9 Jul 2024
reviewed on hcom

2 out of 5 stars

I arrived, walking slowly and with a cane and luggage. I was given a room at the end of a long hall, #128. 7:30-8pm to get a shower and some sleep before a 5:00 am flight. I was going to nap briefly and watch TV until 2 and shuttle to the airport. The TV did not work. I called the front desk and there was no one to could offer a solution or help.
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