Springhill Suites by Marriott Bellingham

We have stayed here 3 times now in transit to Seattle or sea tac and each time we stay we enjoy our time. The housekeeping staff do impeccable work and we always find our rooms very clean. Bedding is comfortable and rooms are spacious. The parking here feels very safe.

Pros: safe, quiet, and nice and professional staff who were able to handle irate guests. Cons: Rooms are clean but well used in places, like carpeting, caulking, etc. The maintenance in and around the pool needs more attention, as there is a lot of mineral deposits and rust around the equipment etc. towels for pool area appear to be chopped in half and was thread bare. Cleaning is quick and efficient but definitely not thorough. The carpets are no vacuumed regularly enough and the tiles not wiped/mopped. Action plans to make it Marriott standard: 1) update rooms 2) retrain staff with an improved attitude in mind of what standards they want to achieve and beat the competition 3) have better oversight of cleaning staff. I have been to many hotels around the US and Europe; best hotels have very noisy cleaning staff - you can see them working the cart and the rooms. Many are friendly and will always greet us and/or ask if we want our room cleaned or not. These people are proactive. 4) provide complimentary water to guests. It's a nice and very cost-effective gesture for all guests who are travelling. It makes guests feel welcome and want to come back again. Plus it cools potential fires and conflict that may arise.

Really nice rooms with a nice fridge. Liked the room setup and ability to stream Netflix using our account from home. Free wifi and lots of places to charge electronics. Didn’t use the pool or fitness center but nice amenities to have. Really liked the underground parking which was secured. Fred Meyers and a Costco nearby is super convenient. Breakfast was good. Lots of options but particularly liked the oatmeal bar and kids loved waffles. We'll definitely return

The inside of this property is very different from the impression the outside makes. The rooms are outstanding - clean, well-appointed and very comfortable. The staff are also friendly and helpful. By far, the nicest rooms we have found in Bellingham. The outside, however, is trashy and cold. The parking lot is messy and outdoor furniture is strewn around the front of the building. The outside area definitely needs work to be consistent with the very nice inside.

Really great setup for families and there were many people staying there with kids. Rooms were fine, but definite signs of wear in some places (ripped wallpaper, a few holes in curtains), but adequate. We were really looking forward to using the indoor pool, but it is unheated and looked pretty cloudy and I saw a hair clump floating on top - no thanks! Breakfast was easy and great - kids were happy to have a variety of options and I was happy to not have to travel with them so early.

Everything was great with the exception of our check-in. The employee didn’t raise his head to acknowledge me, talked so quiet with barely any instructions. I had to ask what room, floor, breakfast, etc. I did not feel welcomed especially after a long day of travel.

The room was quiet, the parking secure and the staff were helpful. Just what we needed for our night in Bellingham.

Rooms way too Hot - didn’t like having to pay for the additional parking spot

There was no parking available on site, all parking spots were full. We had to park a half mile away.

Nice room size and King size bed. Location near airport.