Wingate by Wyndham Bellingham Heritage Inn

I made reservations for a king bed suit and a unit that was on the bottom floor because im disabled and there was no elevators. When I arrived after my 10 hour travel from another country, I was told that they didn’t have the room I paid for. And wouldn’t give me a refund. And hotels. Come wouldn’t refund me. I was forced to be humiliated , by crawling up 3 stories of stairs , with my cane and injured myself and cried for hours feeling stuck and with no options. I have booked over 70 nights.. and I will never book again after this experience. I Was out right disrespected and no one would help me. And no compensation for this . The hotel didn’t have hot water, the shower curtain was broken, the pillows had make up from previous guest. I’m not a Karen. I never complain.. and most things can be let go. But forcing me up stairs when I’m disabled and no other options and no refund so I could go stay some where else is awful and not humane.

Excellent service.although the freeway was right across the parking lot from our room window, we didn’t hear any traffic noise at all. Very secluded and quiet except for one little yapping dog in a room near ours. Appreciated an uncarpted floor so we didn’t have to worry about our dog making messes on a carpet. Breakfast was decent and we really appreciated the noon checkout time!

Older style building but catered to our needs. Close to the airport and mall. Beds and pillows were very comfortable

Our first room had not been cleaned and had towels, tampons, and garbage laying around the bathroom. When checking in to our second room that night we were given keys that didn’t work to our room and the main doors to the building were locked open meaning anyone can roam in. When we settled into our second room after over an hour trying to check in I tried to shower only for a pipe to burst and our whole building lost water. We were so tired from travelling and just decided to go to sleep and sort it out in the morning. By late morning we had water back and the rest of our stay was smooth. We’re chalking it up to a mixture of bad luck but also a lack of care from the management and staff. A decent breakfast space though!

Absolutely one of the worst experiences I’ve ever had at a hotel. First, the clerk at the desk gave us keys for the wrong rooms. Strike one. Then, after giving us keys for different rooms (which were now in different buildings despite being a single booking), one room’s keys didn’t work. Had to trek across the rainy parking lot again. Strike two. Right by the entrance to this building was a giant pile of poop. I mean giant. Human sized. Strike three. But this ain’t all. The clerk, who seemed SO put out that they had to fix their mistakes, gave me a new set of keys. They worked. However the room was a 1 king bed room, not the 2x queen we reserved. Another trek across the parking lot. Oh and don’t step on the poop. Strike four. Clerk said they “couldn’t tell which rooms had two queens and which didn’t in the system.” It was now 2:30 AM. Clerk spent more than 10 minutes doing something on the computer. Finally got another key and said “let’s make sure this is right.” Walked up to a room with a DO NOT DISTURB SIGN OUT FRONT. Strike five. And six. At this point I’d been “checking in” for an hour. The clerk said “I don’t know what to do. You’ll just have to talk to the manager.” He gave me a key for another room with, you guessed it, a single bed. Not what I paid for. It was 3 AM. Avoid this place. Absolute clown shoes nonsense.

Stayed here for one night with girlfriends during a shopping trip to Bellingham. Loved the Mexican place in the same parking area as this hotel - highly recommend going. The hotel itself was clean and great for a 1 night stay. The free breakfast was nothing special, but basic to fill you up and it was clean and the coffee was good. Would be back for another one night stay!

Fair place. Fair rate. Confusing parking lot. It could use better lighting.

Location is excellent, walking distance to shopping and restaurants. Also close to airport. Stairs to upper floors are outside and could be slippery if cold conditions. Breakfast was really good

Complimentary breakfast was advertised but not provided. Excuse was they needed to get groceries. Frustrating when travelling with a young family.

Very walkable. Every morning we had to go to the office and ask for coffee pods because housekeeping was only doing turnovers. Also hot tub was out of service which we weren’t made aware of at booking. The shuttle was also down.