Fairfield Inn & Suites by Marriott Birmingham Fultondale/I65

Great place to stay! Nice size clean room well appointed. In a great location with plenty of gas, food shopping options. What I really liked was how nice and quiet this hotel is, and the beds are comfortable. So I was well rested which is my main interest in a hotel when traveling. Highly recommend.

We always stay at Fairfield Inns when traveling. Do not stop at this one; under remodeling construction, very dusty, hallways dirty, rooms unattractive. Surprised Fairfield has their name on this hotel.

Clean and friendly staff … could have more lights in parking lot , very dark

The room was tidy but did not smell good. The bathroom was the same. The tissue box in the bathroom looked like it had been used and the used tissue was stuffed back in the box. I let the front desk know and they gave me a new tissue box. The small refrigerator in the room was running but was not cold. I reported this and was told you have to open the door and close it and then it will cool. Obviously, I opened it to put stuff in it and it never cooled. I went to wash my son's uniform for his travel ball and the washer took my money and did not work at all. No sign was posted and this was the only set on the premises. I let the front desk know and they said they had problems with it for the last couple of months but again nothing posted to let anyone know. They did give me back the money I lost. The breakfast was okay with the exception of several of the guest almost fist fighting. We had to leave the breakfast room with our children and sit in the lobby and then went up to our room to wait for all the drama to die down before we could go and have breakfast. The front desk staff were not very welcoming nor friendly but they were not rude either. The gentleman serving the breakfast was very nice and friendly. I believe this could be a nice hotel if they could get a few things straightened out.

We do not know. We reserved this hotel 3 weeks out. Arrived at 1030 pm after our flight landed, just to be told "sorry we have no rooms for you, we are completely booked". We spent an hour in the parkinglot of a fast food restaurant calling all hotels in town for an hour until we found one. Complete garbage. We reserved a room and the hotel overbooked to make capacity and left me struggling to find a place for my family to stay for the night. I was not about to let my kids sleep in the rental car.

Everything was okay the only issue is there wasn't enough parking spaces so I had to park somewhere else and walk