1/29

The Westin Birmingham

4 star rated hotel
8.4/10 Very Good
(692 verified Hotels.com guest reviews)
See real reviews (5)

generated by AI based on family reviews

Overview

The Westin Birmingham receives mixed reviews. While guests appreciate the hotel's location and comfortable beds, several negative experiences have been reported. Issues with cleanliness (dusty rooms, stained comforters), malfunctioning room phones, and a lack of microwaves in rooms are mentioned. The valet parking system is also criticised for its disorganisation and extra parking charges apply.

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a rooftop terrace, and a conference center are onsite. Housekeeping is not available.

Nearby attractions

Located in Birmingham, The Westin Birmingham is connected to the convention center. The area's natural beauty can be seen at Ruffner Mountain Nature Preserve and Moss Rock Preserve, while Alabama Sports Hall of Fame and Birmingham Museum of Art are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Birmingham Jefferson Convention Complex or Regions Field.

Popular amenities

Parking

Self parking on site (USD 28.00 per day; includes in/out privileges)
Valet parking on site (USD 38.00 per night)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: WiFi (USD 9.95 per 24-hour period)
Available in some public areas: Free WiFi

Food and drink

1 restaurant and 1 coffee shop/cafe
2 bars/lounges
Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 21.95 per person

Guest services

24-hour front desk
Concierge services
Dry cleaning service
No housekeeping
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Valet for wheelchair-equipped vehicle
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Pool sun loungers
Pool umbrellas
Rooftop terrace

Conveniences

ATM/banking services
Ballroom
Elevator

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for The Westin Birmingham
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

5 reviews

Review data

5 star reviews

0%

4 star reviews

40%

3 star reviews

20%

2 star reviews

40%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about The Westin Birmingham

Latest reviews (5)

A

Audrey

16 Mar 2024 - 17 Mar 2024
reviewed on expedia

2 out of 5 stars

The beds were comfortable. You have to pay for parking. The walls were incredibly dusty in the room and there were stains on the comforter. The room phone would not stop beeping. And the room did not have a microwave.
J

Julie

23 Nov 2023 - 24 Nov 2023
reviewed on hcom

4 out of 5 stars

It was great except but if you go on a holiday expect the valet station to be abandoned and find your own parking in a giant confusing garage
S

Sandra

13 Oct 2023 - 15 Oct 2023
reviewed on hcom

3 out of 5 stars

Unbeknownst to us till it was too late and looking back it makes me wonder it it was even cleaned. Toilet was stopped up. We noticed that all tissue was not going down completely but it was flushing. We discovered the depths of the problem when we made it back to the hotel around 10 pm Saturday night. Leaving Sunday morning do we did not call anyone, no point to at that time. All the water eventually drained out. Tissue went in the trash. No we did not report it as it was already like that when we got there Friday night and I was passed by that time with what I paid for two rooms plus I got charged twice for both nights on parking.
A

13 Feb 2019 - 14 Feb 2019
reviewed on expedia

2 out of 5 stars

Disorganized valet parking with them allowing people to cut in line and go before others
A

9 Dec 2018 - 10 Dec 2018
reviewed on expedia

4 out of 5 stars

Great hotel and location. They charge a $10 parking fee which i thought was petty for a $200/night room. But besides that very pleased.
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels