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Crowne Plaza Charleston Airport - Conv Ctr, an IHG Hotel

3 1/2 star rated hotel
8.6/10 Excellent
(986 verified Hotels.com guest reviews)
See real reviews (21)

generated by AI based on family reviews

Overview

The Crowne Plaza Charleston Airport - Conv Ctr receives mixed reviews. While many guests praise the convenient airport shuttle, friendly staff, and spacious rooms with comfortable beds, some note issues with room cleanliness and maintenance, including musty smells, dusty surfaces, and malfunctioning amenities. The breakfast buffet is generally well-regarded. The hotel's location is also convenient for the nearby Tanger Outlets.

Guest highlights

Airport shuttle
Friendly staff
Comfortable beds
Good breakfast

About the hotel

Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Located in North Charleston, Crowne Plaza Charleston Airport - Conv Ctr, an IHG Hotel is in the business district and near the airport. H.L. Hunley Submarine and Frankie's Fun Park are local attractions and those in the mood for shopping can visit Charleston Tanger Outlets and Pine Haven Plaza Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at North Charleston Coliseum and Performing Arts Center or Joseph P. Riley, Jr. Park.

Popular amenities

Parking

Free 24-hour roundtrip airport shuttle
Free RV/bus/truck parking on site
Free area shuttle
Free extended parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 6:00 AM–10:30 AM: USD 3.95-16.95 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Grab bar in shower
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Picnic area
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Newspapers in lobby

More

Designated smoking areas (fines apply)
map

Reviews that mention...

Hotel Reviews

for Crowne Plaza Charleston Airport - Conv Ctr, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

21 reviews

Review data

5 star reviews

57%

4 star reviews

19%

3 star reviews

19%

2 star reviews

5%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Crowne Plaza Charleston Airport - Conv Ctr, an IHG Hotel

Showing 1 - 10 of 21 reviews

Latest reviews (21)

M

Michele

25 Oct 2024 - 26 Oct 2024
reviewed on hcom

5 out of 5 stars

Very nice hotel; clean, comfortable rooms; friendly staff; very easy access to airport.
L

Laverne

25 Oct 2024 - 26 Oct 2024
reviewed on hcom

5 out of 5 stars

Very polite , helpful workers. I got to airport late and call for a late check in The shuttle was there to pick me up
F

Fredy

11 Jul 2024 - 12 Jul 2024
reviewed on orbitz

5 out of 5 stars

Staff allowed for early check in after exhaustive flight
A

Aquarius

20 Jun 2024 - 21 Jun 2024
reviewed on expedia

3 out of 5 stars

Room was older, a bit shabby/dusty, with paint chips in wall. No taxis available and Uber will take some time, so plan accordingly. There is an outlet mall nearby-you can walk there, if physically able. I was told the airport shuttle will take you anywhere within 3 miles.
M

MARY

26 May 2024 - 27 May 2024
reviewed on expedia

5 out of 5 stars

Front desk was so sweet about all my questions and the fact I can leave my car safe til I return for my last nights stay;) and the shuttle service was a great bonus
k

kate

12 May 2024 - 13 May 2024
reviewed on expedia

3 out of 5 stars

Good place to stay if you have an early morning flight
C

Cheryl

26 Apr 2024 - 29 Apr 2024
reviewed on expedia

3 out of 5 stars

The bathroom door wouldn't close, there was paint missing at the bottom and top of the door, the soap holder in the shower was completely rusted out. they've added soap dispensers so why not remove the rusted out soap holder. The shower drain was clogged so the shower water pooled and spilled out onto the floor. I was happy to have a microwave and fridge as the food at the restaurant was basic at best. The front desk and house keeping staff were friendly and I enjoyed the ice water at the front lobby. The pool is much smaller than the pictures would indicate, and it's in the front of the hotel near the street. The beds were comfortable, but the headboards were scratched up. I did like that the hotel had an airport shuttle, the actual reason we chose it, but I had to take an Uber/Lyft to the airport as the shuttle was gone when I needed to leave for the airport. No big deal, but that was one of the strong points. The outlet mall is very close, but after all of the walking we did at the event we went to, I was too tired to walk over. It says the shuttle will take you local within 3 miles, but we never saw the shuttle when we were ready to head out. Uber/ Lyft to Downtown was @ $17-25. Sometimes they tried to be more, but if you have both apps, you can find the best pricing. We did have a good time in Charleston, but when we go back, we'll probably stay somewhere else.
M

Michelle

4 Apr 2024 - 5 Apr 2024
reviewed on expedia

5 out of 5 stars

Free airport shuttle. Decent property. Clean. The staff are helpful and very pleasant. The room had a damp musty smell and the mattress is not the most comfortable but I slept well.
M

Melissa

17 Mar 2024 - 18 Mar 2024
reviewed on expedia

4 out of 5 stars

Shuttle from and to airport is a plus! Decent breakfast options was as well. The room had an older/musty smell but i loved having everything in the room ( coffee, tea, microwave, kitchenette area with refrigerator). Was a very spacious room.
W

William

16 Jan 2024 - 17 Jan 2024
reviewed on expedia

5 out of 5 stars

We really enjoyed the check-in process and the airport shuttle driver and convenience.
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