Extended Stay America Suites Charleston Airport

What I liked: Location. Everything is within walking distance. Close to the airport. What I did not like: The front desk agent was not at the front desk when I arrived. Had to wait 20 minutes to check-in. The lady was on her personal phone the whole time she was checking me in. No greetings or information about the hotels facilities or elevator location. The room was not properly clean and the refrigerator was pretty disgusting. Would I stay here again? I doubt it.

I work at Publix on Daniel Island, SC. I travel to the area because I live so far and don’t have transportation so I stay locally during my work week. I am 61 year old female and travel alone. This is by far the best Extended Stay America in the area. No hassles ever! Check in smooth! No stress.

We never stayed. If you have a late flight do not book here. If you get delayed, they do not have check in after midnight. Who ever heard of such a thing? It’s a hotel not a supermarket. At least they were kind enough to cancel and refund us our reservation when I called from the tarmac. Thanks Expedia virtual agent for your help with this . Nothing like looking for a place to stay at 2am

Upon arrival we were told they had a 2 night minimum. They told us our reservation was canceled. We were in town for a concert and therefore every hotel in a 10 mile radius was booked. We had to travel 20 miles and pay $528.00 for a sub par room. They said they never guarantee expedia reservations. You need to drop them.

Stayed there at the end of our visit to Charleston because its close to the airport (unfortunately there is no shuttle). Decent hotel right by the outlet mall and some restaurant. If you go, stay at the one with 5045 address, not the 5049 which is nearby (also an Extended Stay). The 5049 is disgusting.

Our room had a sharp carpet holder exposed. (Was traveling with my 86 year old mother!) The desk person gave me tape to cover it and the general manager apologized the next day saying the room should not have been rented out… but no offer of even a partial refund…

This place was a dump, super loud, not very clean and unfriendly. Only thing it had gping for it was its close to the airport

105 degrees In the shade and the pool was empty no water in it. But outside of that the accommodation was clean the staff was kind and the location was excellent. Room had a full size refrigerator dishwasher sink microwave and cooktop perfect for a family or someone visiting for a week. Nice sized TV ample parking wifi in the roomAnd an elevator since this place has three floors.

I have stayed in extended stay america several time on the west coast and love the fact that it like home, a mini apartment, so I decided to book this particular hotel. Upon arrival late after midnight, my flight was delayed the hotel doors were locked, the phone in the wall advice to and extension number to speak with someone. I checked in and headed up to my room, the elevator smelled very bad, there was no air? The air conditioning didn't work the carpet was dirty. When I entered the room the it was the same, dirty carpet, dirty sofa, dirty walls. I was so tired I just curled up on the two towels from the bathroom and fell asleep. When I got up to use the bathroom and turns the lights on I saw about three (3) roaches running around in the bed and on the couch.. I could not get out of this place fast enough departing at about 6am in the morning.

Close to airport and a great outlet mall. Too far from downtown Charleston. Taxi ride was $65 single trip. Better rent a car.