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DoubleTree by Hilton North Charleston - Convention Center

4 star rated hotel
8.8/10 Excellent
(966 verified Hotels.com guest reviews)
See real reviews (22)

generated by AI based on family reviews

Overview

The DoubleTree by Hilton North Charleston - Convention Center is praised for its convenient location near the airport and its 24-hour shuttle service. Many guests appreciate the clean and comfortable rooms and the friendly, helpful staff. However, some reviews mention maintenance issues, such as broken lights and worn carpets, and inconsistencies in service, such as slow room service and occasional issues with the shuttle. The breakfast is noted as being a la carte, not complimentary, and is considered sub-par by some. Guests also mention noise from airplanes in the morning.

Guest highlights

24 hour airport shuttle
Helpful staff
Clean rooms

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a microwave in a common area.

Nearby attractions

Located in North Charleston, DoubleTree by Hilton North Charleston - Convention Center is in the business district and near the airport. Check out an event or a game at North Charleston Coliseum and Performing Arts Center, and consider making time for South Carolina Aquarium, a top attraction not to be missed.

Popular amenities

Parking

Free 24-hour roundtrip airport shuttle
Free area shuttle up to 3 miles
Free bus station shuttle
Free shopping center shuttle
Free uncovered self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: USD 20 per person
Room service available

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool
Shopping

Outdoor

Firepit
Outdoor furniture

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Reception hall
Vending machine
Water dispenser

More

Shared microwave
TV in lobby
map

Reviews that mention...

Hotel Reviews

for DoubleTree by Hilton North Charleston - Convention Center
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

22 reviews

Review data

5 star reviews

45%

4 star reviews

18%

3 star reviews

32%

2 star reviews

5%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about DoubleTree by Hilton North Charleston - Convention Center

Showing 1 - 10 of 22 reviews

Latest reviews (22)

N

Nancy

23 Apr 2024 - 24 Apr 2024
reviewed on expedia

5 out of 5 stars

Great front desk service! Great shuttle service!!!
R

Rachel

9 Mar 2024 - 10 Mar 2024
reviewed on orbitz

5 out of 5 stars

Very close to the airport but quiet!
A

Anthony

3 Feb 2024 - 4 Feb 2024
reviewed on expedia

4 out of 5 stars

Excellent proximity to airport and convention center. The desk agent was very polite and helpful.
J

Johnny

16 Sept 2023 - 21 Sept 2023
reviewed on expedia

3 out of 5 stars

The staff and service were excellent. The shuttle transportation was great, it was very nice and helpful. It was kinda noisy every morning for about 2 hours. I thought it may have been neighbors across the hall and I didn't mention it to the front desk.
D

De

18 May 2023 - 20 May 2023
reviewed on expedia

3 out of 5 stars

close to the airport
W

Walter

5 Apr 2023 - 6 Apr 2023
reviewed on travelocity

3 out of 5 stars

Older property in need of some maintenance. Most of the lights in our room didn't work. Carpet was torn. Probably better airport options.
J

James

22 Mar 2023 - 23 Mar 2023
reviewed on travelocity

3 out of 5 stars

This hotel is very close to the airport and offers a free shuttle. It appeared clean but there were maintenance issues - some baseboard sections were laying on the hall floor and our refrigerator was not working at all. Also, we thought that free breakfast was offered but it was sold a la carte (maybe I misread the hotel description).
D

Diane

11 Feb 2023 - 12 Feb 2023
reviewed on hcom

4 out of 5 stars

Close to airport. Hotel showing it’s age. Worn carpet in the room and needs updating. Convenient parking and friendly staff.
R

Rose

Invalid Date - 14 Dec 2022
reviewed on travelocity

3 out of 5 stars

Nice, but doesn’t meet the standards of most Hiltons. Room needed some repairs. They ran out of coffee for the rooms. They don’t service the rooms until after 4 days. We had to go to the front desk for toilet paper and Kleenex. Had to wait 40 mins for shuttle from airport even though the hotel is less than 8 minutes away. Staff was very nice and shuttle driver was very nice.
W

William

11 Nov 2022 - 12 Nov 2022
reviewed on travelocity

4 out of 5 stars

Good value. Convenient to airport.
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