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Best Western Inn & Suites - Midway Airport

2 1/2 star rated hotel
6.4/10
(1003 verified Hotels.com guest reviews)
See real reviews (12)

generated by AI based on family reviews

Overview

The Best Western Inn & Suites - Midway Airport offers a mixed bag of guest experiences. While some praise its convenient location near Midway Airport, free parking, and friendly staff, many others report significant issues with cleanliness, maintenance, and overall condition of the hotel. Positive reviews mention a good value compared to downtown hotels, free parking and clean rooms, but negative reviews highlight significant problems such as unclean rooms, broken facilities, and issues with safety. It's recommended to carefully weigh these contrasting experiences before booking.

Guest highlights

Free parking
Close proximity to Midway Airport
Friendly staff

About the hotel

Nearby attractions

Best Western Inn & Suites - Midway Airport is located in Burbank. Travelers eager for a bit of culture can stop by Art Institute of Chicago, while those wishing to experience the area's natural beauty can explore Grant Park and Millennium Park. Looking to enjoy an event or a game? See what's going on at McCormick Place or United Center.

Popular amenities

Parking

Free RV/bus/truck parking on site
Free self parking on site
Limited onsite parking

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
In-room WiFi speed: 25+ Mbps

Food and drink

Free continental breakfast available daily

Guest services

24-hour front desk
Daily housekeeping
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Fitness center

Conveniences

Elevator
Vending machine

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Best Western Inn & Suites - Midway Airport
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

12 reviews

Review data

5 star reviews

25%

4 star reviews

25%

3 star reviews

17%

2 star reviews

8%

1 star reviews

25%

We have selected a sample of reviews which reflect what travellers have said about Best Western Inn & Suites - Midway Airport

Showing 1 - 10 of 12 reviews

Latest reviews (12)

R

RAYMOND

8 Jul 2024 - 9 Jul 2024
reviewed on orbitz

1 out of 5 stars

If you like to be surrounded by hookers and drugs, then this is the place for you. Upon checking in, we had 4 june bugs flying around. Toilet was stained with fecal matter and urine. Walls were implanted with booger/blood stains. It was a mess. I checked in and left immediately to go stay at the Hyatt on 65th - 4 minutes down the road. Upon checking out, hookers and 'men' were asking for room availability so they could you know what.. GROSS! Stay completely away.
T

Timothy

24 May 2024 - 28 May 2024
reviewed on hcom

3 out of 5 stars

Did a vacation with my daughter to Chicago. We rented a car, but every hotel in downtown or close to downtown charges a daily rate for parking. What was beneficial about this place was that it did not charge for parking and is about a 3 mile drive to the nearest train station ($7 for 12 hours of parking). Currently under a lot of renovations, so the place was in a slight state of chaos. Room keys were annoying as I had to get them reset each day.
E

Elaine

24 Oct 2023 - 28 Oct 2023
reviewed on hcom

5 out of 5 stars

Close to Mid-way airport - friendly staff.
N

Nelson

9 Sept 2023 - 13 Sept 2023
reviewed on expedia

5 out of 5 stars

Great location, plenty of parking very safe, good free breakfast, I had the suite on the fourth floor, nice view, room was very clean, good experience overall.
R

Robert J Blakeman

16 Jun 2023 - 18 Jun 2023
reviewed on orbitz

5 out of 5 stars

Room was clean parking for large vehicles limited
A

Ana

Invalid Date - Invalid Date
reviewed on orbitz

1 out of 5 stars

I have stayed at the hotel on two occasions that I have traveled to Chicago. This is the first time that I have seen that there were many immigrant people installed in the hotel, which did not bother me, but the corridors were very scandalous. I called the reception. It was 10:40 on At night the people were outside their room with music talking and they didn't answer me at the reception. I had to go downstairs to talk to the lady so they could tell the people to go to their rooms and not make so much noise.
s

soledad

20 Aug 2022 - 21 Aug 2022
reviewed on orbitz

3 out of 5 stars

Property was not close by anything. No shuttle service to airport.
J

Jeanine

25 Jun 2022 - 26 Jun 2022
reviewed on hcom

2 out of 5 stars

When I made the reservation I notified the hotel directly that I would be arriving anywhere between two and three in the morning. After arriving via taxi from the airport at 2:45 AM, the man at the desk told me politely that he needed to check on the room because he wanted to make sure they had not given the room to someone else since I was late. I mentioned that I had notified the hotel ahead of time that I would be late and he said there was no note on the record. Luckily the room is still available, but their hotel is old and needs a lot of upgrades and things were not clean. I was exhausted so I just fell into bed and slept. The next morning when I checked out at 11:30, I was told that their breakfast was only serve till 930am Even on a Sunday morning., so I asked if they had any fruit and she brought me an incredibly lovely apple and a granola bar :-) that in itself is the nicest thing that happened to me during my stay :-) I would definitely not choose this hotel again when I’m in the area. Can you help me pick up the same
E

Eliu

25 May 2022 - 26 May 2022
reviewed on orbitz

4 out of 5 stars

Close to airport
J

Jennifer

10 Apr 2022 - 12 Apr 2022
reviewed on hcom

1 out of 5 stars

This hotel is awful!!! Everything was dirty and/or broken. So much to mention. Elevator was broken, water in room was turned off, chain on the toilet tank was missing so you couldn't flush the toilet, toilet was not bolted to floor, toilet paper holder was broken so paper was just set on the counter, there were yellow and brown streaks all down the white walls, The door lock was put on backwards so we couldn't lock the door of the room. On top of that when I asked for a receipt for my room, I was told it against policy to give guests receipts?! What?! Don’t think that’s legal. Would not recommend. There are plenty of other hotels closer to the airport that also seemed to be in a nicer area that I would use instead
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